20 Most Recent Canon PowerShot SD1300 IS IXUS 105 Digital Camera - Page 6 Questions & Answers

Sadly there is no other way to fix it, other than you taking the risk of trying it yourself, but that requires a knowledge of camera mechanics and the necessary tools. If I were you I would trust this to the technicians.

This is a typical jammed lens situation, but turning off and on the camera will not fix anything unfortunately.

If the lens is stuck at an angle like the leaning tower of Pisa, then you can try to "snap" it back towards the middle to straighten it out. This is done at your own risk. Hold onto the larger ring of the lens, the one closer to the body of the camera and place the round edge of the outer section of the lens against the edge of a table or counter. Now apply pressure on the lens, pressing it back towards the middle. Hopefully the guide pin that is out of its track will pop back in and everything will work properly again!

If the lens is not at an angle, it needs to be replaced, that's the easiest solution because trying to rebuild one of these lenses is very difficult. If it's less than a year old, contact Canon and they will replace it with another SD1300, they do not fix this model or sell parts for it.

If that's not an option, I believe we can get a refurbished lens, but the repair will be over $100 total. Wish I had better news, sorry.

Thomas
Owner, Darntoothysam.com Digital Camera Repair

Here is your manual:
http://files.canon-europe.com/files/soft32656/manual/IXUS110is_CUG_CZ.pdf I’m happy to help further over the phone at https://www.6ya.com/expert/jeremy_69f3cc28d95bf514

hello jglassma!like rodel de guzman wrote, if you can't turn it on manually, then it has propably hardware failure. but try also in a dark room and also check battery is full.regardsguru68

http://gdlp01.c-wss.com/gds/6/0300003266/01/PSSD1300IS_IXUS105IS_CUG_EN.pdf

See page 60

In your camera menu scroll down until you see the date stamp setting. You can turn the Date stamp on or off in there. Hope this helps!

Hiram
Photo Tech Repair Service
110 East 13th Street
New York, NY 10003
212-673-8400

Your camera almost certainly has a lens error, this is such a common fault that I hope you don't mind me pasting my stock generic answer below. No point in reinventing the wheel!

Stuck lenses are probably the most common reason that compact digital cameras get thrown away, but there's a fair chance of recovering use of your camera again

The fault is commonly caused by dirt or grit blocking the mechanism, or due to it having suffered a recent fall. Another common cause is that the camera was in a pocket or bag and the power button accidentally activated and tried to open the lens against resistance. The mechanism may have simply become dislodged or there may be parts which have broken.

If your camera is still under warranty and has definitely not been subject to misuse then contact the Canon service department in your country to find out about a free repair. If the warranty has expired though a professional repair will far exceed the cost of replacing your camera. You will therefore have nothing to lose by trying to fix this yourself.

Please click here and you will be taken to an excellent article provided by the Camera Repair website. For the most part, you'll be guided on how to physically manipulate your camera to try and clear the fault. Although the article mentions Canon a few times, the advice applies equally to all cameras with lens errors and is not model-specific.

If the link doesn't work then cut and paste the following address into your browser:-

http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

Good luck, I hope you manage to use this information to fix your camera, or at least are able to use the information to help decide whether to buy another camera. If you do decide that you have to throw your camera away then don't forget to remove the memory card as it can be used in other devices. Please take a moment to rate the free answer I have provided for you and any testimonial which you might wish to add is always welcome.

Press MENU button.
Use Function Button arrows to bring up the camera icon at top of screen.
Use Function Button up or down arrows to get to Date Stamp heading on screen.
Press right arrow to get Date or Date and Time.
Select OFF
Press Menu
Done

Unfortunately, many cameras that fall prey to lens error problems can only be corrected by professional repair. But, here are some last resort troubleshooting steps that you can try that may correct it. They only seem to work for less than 40% of the lens errors, but if the camera is out of warranty (or repair cost approaches that of the camera), they're worth that try.

That is a problem you will need to go to fix at a Canon store or local camera store. It shouldn't cost more than $20.

Hello Swadesh,

Pressing the DISP button while turning on the camera power will turn off all sounds except warning sounds. To turn the sounds on , press the MENU button, choose the ii tab, and then choose mute. Press the <> buttons to choose off.

Confirm that battery is not depleted.
Confirm that battery is properly inserted.
Confirm that battery/memory card cover is securely closed.
If the battery terminals are dirty , battery performance will decrease. Clean the battery terminals and reinsert the battery again many times.

Hi, Overall I'd say Canon has the least number of lens errors I've seen followed by Panasonic then Olympus then Fuji then Nikon and in last place Sony.

This may be a result of a faulty sensor. If it's still under warranty, I'd recommend contacting them. Also, please mention if it shows up in video, as well.

Getting Canon error codes usually means a trip to the Canon service center for a fix. There's a discussion in the DPreview forum regarding the same problem.

Apparently an E32 error code results in the camera powering off in exactly 60 seconds in the playback mode. It not necessarily affects just the G11 but other PowerShot models too.

Generally E-series error codes mean either a hardware or firmware issue that cannot be rectified by the end user.

Your camera almost certainly has a lens error, this is such a common fault that I hope you don't mind me pasting my stock generic answer below. No point in reinventing the wheel!

Stuck lenses are probably the most common reason that compact digital cameras get thrown away, but there's a fair chance of recovering use of your camera again

The fault is commonly caused by dirt or grit blocking the mechanism, or due to it having suffered a recent fall. Another common cause is that the camera was in a pocket or bag and the power button accidentally activated and tried to open the lens against resistance. The mechanism may have simply become dislodged or there may be parts which have broken.

If your camera is still under warranty and has definitely not been subject to misuse then contact the Canon service department in your country to find out about a free repair (but as your camera has been dropped this will not apply). If the warranty has expired though a professional repair will far exceed the cost of replacing your camera. You will therefore have nothing to lose by trying to fix this yourself.

You can also have a look at THIS link.

Hope helps.

I'm afraid that it's a new lens assembly or a professional repair. Unless the camera is still under warranty.
Same thing happened to my Panasonic Lumix. I completely stripped down the camera to see if I could find the offending bit of dust or dirt that everyone online says is the problem. No chance. I tried all the tricks, including banging the camera quite hard on my kitchen table (I was quite frustrated by that point!)
I've narrowed it down to a small motor that controls the lens and consequently the focus part. But you simply can't buy the parts. A professional repair quoted more than the camera was worth so I sold it on ebay for 'spares or repair' and bought a new one.
The 'lens error' problem plagues all of these compact zoom cameras, so unfortunately it's a very common fault and expensive to repair.
Sorry it's not good news.

To get the pictures off your camera and onto your computer you need to plug the USB camera cable into the camera at one end and into the computer at the other end. Next you need to go to ' My Computer' and select your camera from the devices. All your pictures should be in a folder on the camera.
Hope this helped!

In common case, your video should with sound but it's too low when you play back, you can use the up button to make it loudly, and it will be all right when you play it by your computer

Here is the manual in english:
http://gdlp01.c-wss.com/gds/6/0300003266/01/PSSD1300IS_IXUS105IS_CUG_EN.pdf
here is canon's site where i got the manual from:
http://usa.canon.com/cusa/consumer/products/cameras/digital_cameras/powershot_sd1300_is#BrochuresAndManuals
thank you,
Lee

Hello

Thank you for using FIXYA!!!

This is a suggestion. If you do not feel comfortable trying it, you will need to take the unit to your nearest service centre. Feel free to let me know if you need any assistance.

The problem might be that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the probability is that you will have to get it fixed by a professional.

Use these at own risk as it may further damage the camera.

Firstly , try connecting your ac adapter or usb cable.

Try holding the shutter button while switching on the camera.

Look at the lens , and if some of the lens 'circles' is misaligned or not concentric then try wiggling it (while holding camera lens down).

Try gently pushing or pulling the lens when it extends but this is risky as it may cause the lens barrel to slip out of its guidance system.

Another way to do this is to place the camera lens down on a hard surface and then power it up. Be sure to use a soft cloth or something similar as to not scratch your lens or casing. Let the lens push the camera up and down a few times and sometimes the little resistance provided by the camera is enough to get things going again.

Try hitting your camera near the lens on the body with the soft tissue on the palm of your hand.

Other than that , I would take the camera to a repair centre for a evaluation to see if it would cost more to repair than to replace the camera.

If it is still under warranty I would suggest you take it in before trying any of these steps and remove any off-brand batteries or accessories as some stores are really fussy about warranty repairs on camera's with non-brand accessories.

You can also have a look at THIS link.

Hope the advise is useful. please do not hesitate to let me know if you need any further assistance. Also, please be so kind to let me know if you found this helpful.

Regards
Andrea

There are several possible causes for "memory card locked", "memory card error", or "no memory card". The most common is trying to use a 4GB or higher SDHC card with an older camera made before SDHC format came out. Other causes include problems with the tiny slide switch on the side of the card, or the electrical contact switch internal to the camera. The problem may also arise from simple formatting problems if the card has never been formatted in the camera (note that this will also erase the card). Troubleshooting tips for this problem may be found at this link.

Fixing a Lens Error on a Digital Camera

This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include "E18 lens error", or "lens error, restart camera". Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.

The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. Believe it or not, one BIG contributor to lens errors is using a camera case. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials love to cling to the camera by electrostatic build-up from the camera rubbing against the side of the case (especially those cases with soft fibrous interiors). Once these materials work their way into the lens mechanism, that's all she wrote. I have many cameras, and NEVER use a case for this very reason.

A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth.

Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.

The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired:

Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.

Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.

Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particles that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.

Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.

Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in "no heat" setting, or sucking the gaps with a vacuum (careful with this one).

Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.

Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.

Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.