20 Most Recent Toshiba HDDR500E04XL 500 GB USB Hard Drive Questions & Answers

try to go to device manager ( http://www.computerhope.com/issues/ch000833.htm ), and then assign a drive letter to the hdd. After that, try to access it from Computer, if not able to access it, format it (use quick format) and then use this file recovery program called asoftech data recovery to recover your files. download it fromhttp://www.softpedia.com/progDownload/Asoftech-Data-Recovery-Download-179432.html

Do a google on "do it yourself data recovery consultant"

how to format my harddisk

This is usually because the disc control board in the External drive has failed, Try it in a different portable case.

Sounds like maybe the data is corrupt. But it could be the case electronics. I don't use external drives in the cases long...I buy the cable kits, take the drive out of the manufacturer's case, and plug the case directly into the USB port with the cable...they work MUCH better that way. And I always have my data in more than one place. So what you do depends on if it this is the only place you have the data, or, if this is a backup for data that you have elsewhere. If it's a backup, you can erase it, format it, and run the backup over again and get a clean set of data. If you want information on the direct-connect cables, get one of these: http://www.tigerdirect.com/applications/SearchTools/item-details.asp?EdpNo=2329300&CatId=3770 That's what I use, and it's a life saver a thousand times over. Also, one more thing; Sometimes what people misinterpret as a computer freezing is just the machine reading/loading data...and sometimes people just get impatient and don't wait for it long enough. If you have indexing turned on on your computer, and you connect a large drive, it may be trying to index the whole thing. And one last thing...sometimes people fill the drives too full. If the drive is over 96-97% full...it will lock up and never load. The only solution for that is formatting and starting over unless you have a norton 360 tool that can help recover it or something. Never over-fill a hard drive. It's the worst thing you can do.

Sounds like some kind of bad wire, you hope. It could be a power issue as you have stated, I would try it out on several diffrent computers, and you were not wrong in trying the y cable. But if that still doesnt work then not all is lost. I would recomend opening up the caseing and removing the hard drive. Even external drives simply use standard laptop SATA drives. If you have a desktop you can simply plug in the drive while your computer is off, if you do not have xtra spots to plug it up you could temp unpulg your dvd drive to test it. If you have a laptop than you can buy several devices to use a sata drive though usb. http://www.newegg.com/Product/Product.aspx?Item=N82E16817153071&cm_re=usb_sata_docking_station-_-17-153-071-_-Product

This is the one I use the most.
Good luck , if you have any questions let me know
Prodigz2

If possible get partion manager s/w and format it,it's better you have partio magice bootable CD with you and format with it,even after using partition magice cd, if your hdd doesnt format, there is a way to open a hdd and fixing the head of hdd try it out and let me know.

Please access BIOS of the Computer by restarting the Computer and tapping the F2, F1 or DEL Key repeatedly as soon as the Computer restarts. Then check if the Hard Drive is detected in the BIOS.

You can reset BIOS by pressing F9 in the BIOS and select F10 to save and Exit.

reaturn it

Hello

At the link below you will be directed to a tip i wrote on this exact issue. Click on the link below to navigate to page.

Click HERE.

Please feel free to let me know if you need any further assistance.
Thank you for using Fixya!!

Kind regards
Lock123.

That means the hard disk is having some hardware issue. You need to replace it or approach a hardware technician to diagnose the issue

Hello

At the link below you will be directed to a tip i wrote on this exact issue. Click on the link below to navigate to page.

Click HERE.

Please feel free to let me know if you need any further assistance.
Thank you for using Fixya!!

Kind regards
Lock123

Hello,

Please try to install to another pc and if same ,change the cable .
If the problem is same ,

It may be the operating system has not recognized all the ports, if you operating system is now ok, go to my computer>properties>hardware>device manager, and look to bottom of the list to USB Controllers.

right click on them, and Uninstall all controllers and restart pc and see if all the ports are recognized and installed automatically.

Go back to the controllers after restart and ensure there are no'!' marks or no 'X' against any controllers

or
It can Also fails, you might have a problem with your bios. You might want to update your bios (but of course this involves some risk).


http://support.dell.com/support/downloads/index.aspx?c=us&l=en&s=gen

If you are helped you can rate on the 4 thumbs and leave a short comment,because,
this is the free side and I can get the chance, to help people like you .

The drive is probably locked by Bitlocker .
Right click on the Icon of the drive and enter your password to unlock the files .
Regards .

An external storage-device has four major components:

* the USB cable

* the power-adapter

* the disk-drive inside the enclosure

* the USB-to-disk-drive adapter inside the enclosure.

One of these components has failed.

Try a different USB cable.

Try connecting to a different USB port on your computer.

Try connecting to a USB port on a different computer.

Take a "multi-meter" and measure both the voltage and amperage output from the AC adapter, and compare with the specifications on the label on the adapter.

Open the enclosure, and remove the disk-drive, and then connect it as a "slave" disk-drive in a desktop computer, to see if it works at all.

Purchase a new, compatible, disk-drive, and install it in the enclosure, to "revive" your external storage device.

Get the part-number and serial-number from the label on your disk-drive, and access the manufacturer's web-site, and use "check warranty status", to see if they will replace the device, at minimal cost to you.

There exist commercial "data recovery" services that can try to repair your device, just long-enough to rescue and copy your files. For example, see: https://services.seagate.com/index.aspx?lng=en-US for a "no data - no charge" guarantee.

Hello.

Extract the hard drive from the case and connect it to a USB2.0 IDE data cable and AC supply. See if the drive is recognizable.

If not, depending how valuable your data, there are data recovery services in the marketplace, but they are generally expensive and cannot guarantee success.

Hope this helps.