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Toshiba TEC B-SX4 Thermal Label Printer - Page 6 Questions & Answers
Paper jam error message
This problem is a detection problem, due to a bad sensor selection or incorrect label size.
If the labels are white labels with a separation between each, select TRANSMISSIVE. If the labels are preprinted, select the TRANSMISSIVE PREPRINTED LABELS and set the threshold doing this.
With the printer in ONLINE, press PAUSE once, the message PAUSE appears in the display, press and hold on the PAUSE key, TRANSMISSIVE is displayed, release the key and press PAUSE until labels starts to feed, let feed some labels (5 or 6) and release the key. Press Restart and start to print.
Lines throug bar code, unable to scan
First of all, clean the printhead.
if the lines are from top to bottom, some dots in the print head are broken. Replace.
If the lines are from left to right, check if the ribbon is loaded correctly, if yes, proceed to clean the printhead, and every part that are in contact with ribbon.
This problem is not a heat problem, set the temperature to 0, in order to save printhead.
GOT ERROR c}}??{{MC;1531-17
This error appears when some characters are sent to the printer and printer don't expect it . To solve this problem configure the printer for CODE { | } in the menu 2 PARAMETER SET. To enter in this menu, turn on the printer while pressing FEED and RESTART.
PAPER JAM
Paper jams can be tricky to solve. The paper is usually stuck inside the printer mechanism so even if there is no visible paper jam, you will still get the paper jam error. Try this:
1. Turn off your printer
2. Open all trays and remove any paper stuck there
3. Locate the button to open the printer, open it and remove any paper stuck there also.
4. Repeate the above step for all buttons that you can find to access the inside of the printer
5. Close all doors and put back all trays
6. Turn on your printer
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Imprimante bsa4 tm ne detecye pas echenillage
Quelle erreur est que tu as a l'ecran? Si tu as l'erreur PAPER JAM, tu as de calibrer la machine. Dans l'USER MANUAL tu as une explication pour faire la calibration. Tu peux suivre cet link
http://www.fixya.com/support/t588560-need_calibrate_sx4.
Excuse-moi pour mon français. J'espère qu'il marche.
PASSWORD RESET
Try ramclearing the parameters.
Else
You have to send the firmware on top of the actual one
NEED TO CALIBRATE MY SX4
Switch the printer on with the buttons feed and pause pressed.Press feed to display Sensor adjust. Press pause until transmissive is displayed. With the liner in the cells press on restart until a star is displayed next to the value (around 4.7V) press Pause the calibration is finished. In my opinion, you should check the size of your label and the distance between the labels (label gap) and also check that you have selected the correct detection (Transmissive for gap or relective for black mark)
Ribbon error on B-EX4T1 with direct thermal labels
First of all, With any Toshiba label printer, after a parameter reset, you must send a label before doing a feed. Otherwise the printer will try to feed the ribbon.
You can use the setting tool to tell set the printer to direct thermal also.
Easiest way is to use the windows driver , add a label format coresponding to the one you are using, verify in the support tab that you are in direct thermal, do a test test print from the driver and you'll solve your problem
Temperature setting
chage the value in the temperature adjustment or directly on the printer in the adjusment menu, or use the seagull driver
Toshiba B-SX5 linux
Have a probelm with my linux cups driver under ubuntu 14
a work through is to ativate the zmode and use the zebra driver.
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