Top 20 Mitel 5340 IP Phone Questions & Answers

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We cant get the recorded message for night mode to change. How is it done?

Here is a link to the user manual for your phone. The directions are very vague about turning off the night mode. They state: To disable Night Answer: • Press the key you programmed to Night Answer. If you look on page 30 of the manual it tells you how to get into the settings mode. You should be able to go into settings then scroll through the settings to find out which key is programmed for Night Answer. http://edocs.mitel.com/UG/EN/33_5330-5340_UG_EN.pdf
12/2/2015 5:40:02 PM • Mitel 5340 IP... • 1,051 views • 0 helpful votes
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How do you setup general mailbox?

Are you referring to the auto attendant greetings? Depends on your phone system and extension digits... On the Mitel 200 and 3300 mailbox 999 for 3 digit extensions and 9999 for four digit extensions... So if your extensions are 201,202,203... Try 999...and default is 8642. If I remember correctly.
4/23/2014 4:18:16 PM • Mitel 5340 IP... • 117 views • 0 helpful votes
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Phone reads locked out

Phone is programmed as a ip device only or it is setup as the wrong set type.
6/9/2013 4:42:06 PM • Mitel 5340 IP... • 98 views • 0 helpful votes
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Display panel is locked on "HTML App Upgrade

HTML file back in user and devices or firewall blocking download.
1/2/2013 4:16:58 PM • Mitel 5340 IP... • 447 views • 0 helpful votes
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Want to change the greeting

Login to voicemail and change it!
9/13/2012 5:38:55 PM • Mitel 5340 IP... • 152 views • 0 helpful votes
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Mitel 5340 screen is blank (able to make outbound calls and take inbound calls, just cannot see anything on the screen.

Contrast is turned down or bad display
5/23/2012 1:42:29 PM • Mitel 5340 IP... • 1,325 views • 0 helpful votes
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My 5340 IP phone doesn't

Here is a link to the main Mitel Support page for your model:

http://www.mitel.com/DocController?documentId=19423


And here is a direct link to the online user's manual for that model:

http://www.ebiz.mitel.com/images/email/Telephone_Demos/53405Kdemolist.html


To select a ringtone, press 398 while the handset is in the cradle and then use the UP / DOWN ARROW keys to select a ringtone as per the demonstration at the following link:

http://www.ebiz.mitel.com/images/email/Telephone_Demos/demos/5340_5kl2_ab.swf

Then press the SPEAKER button to save your selection.


To change the handset volume levels use the UP / DOWN ARROW keys as per the demonstration at the following link:

http://www.ebiz.mitel.com/images/email/Telephone_Demos/demos/5340_5kl2_aa.swf


To activate or disable the DO NOT DISTURB FEATURE of the phone, just follow the instructions in the demonstration at the following link:

http://www.ebiz.mitel.com/images/email/Telephone_Demos/demos/5340_5kl1_u.swf

Detailed instructions for all of these features and more can be found in the MITEL INTERACTIVE USER'S GUIDE at the following link:

http://www.ebiz.mitel.com/images/email/Telephone_Demos/53405Kdemolist.html


Just use your mouse to click on the links, which are the underlined and highlighted text just above. This will open a new web browser page automatically for you and allow you to view the information and items at the website indicated.

You may need ADOBE READER installed on your computer to read PDF documents.
You can download this free at WWW.ADOBE.COM if necessary.
Click on the DOWNLOAD ADOBE READER button on right side of the ADOBE home page when you get there, then follow the onscreen instructions to install the software on your computer.

Please comment back here to this page if you have any details to add, have any questions, have difficulty accessing the links, or just require further general assistance and I will respond as soon as I see it.

I hope that was helpful to you, good luck.

Joe.
6/13/2011 12:36:50 AM • Mitel 5340 IP... • 356 views • 0 helpful votes
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No dial tone on Mitel

The network isn't configured properly for your phone to boot up. You should contact your phone vendor or system administrator for support.
4/5/2011 2:11:53 PM • Mitel 5340 IP... • 1,612 views • 1 helpful votes
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What does option 128 missing

It means that your DHCP server on your network is missing the options to allow your phone to boot up. After a month (time on this message), I hope you've managed to get the issue resolved. If not, I hope you've fired your IT support team - they should be able to get this resolved quickly.

Sincerely,
Mark
2/21/2011 7:24:27 PM • Mitel 5340 IP... • 1,061 views • 0 helpful votes
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How to obtain a voicemail from a mitel 5340 when

The mailbox will need to either be defaulted or at least the password. Either your on-Site system administrator, or your vendor will have to make the change.

good luck,
Mark
2/4/2011 5:59:19 PM • Mitel 5340 IP... • 782 views • 0 helpful votes
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My Mitel 5340 ip phone will not turn on. i've

Is it plugged into the correct port (not the PC port)? The phone requires Power Over Ethernet - this is either done with a PoE Switch or PoE injector. This should provide power to the phone so it can boot.
12/14/2010 8:22:32 AM • Mitel 5340 IP... • 3,186 views • 2 helpful votes
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Handset on Mitel 5340 IP

Are you referring to the Mitel Cordless handset or headset? The handset and headset must be paired to the module on the back of the phone. Press and hold the button until the display indicates pairing. Then press the Answer button on the handset or headset.
1/7/2011 9:08:40 PM • Mitel 5340 IP... • 817 views • 0 helpful votes
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My Mitel 5340 will not

You need to set this extension up in the Call Rerouting form in the PBX. Program the First alternative to go to the voicemail extension.
10/29/2010 3:50:57 PM • Mitel 5340 IP... • 1,072 views • 0 helpful votes
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How to check messages remotely?

You need to get voice mail service from the phone company first, unless this phone has one internally. If so, the manual should tell you how.
12/7/2010 6:42:22 PM • Mitel 5340 IP... • 117 views • 0 helpful votes
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We have a Mitel 5340

I believe the room phone is off hook.
8/26/2010 3:37:49 AM • Mitel 5340 IP... • 443 views • 0 helpful votes
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We have issues with the ringer..

it seams that you have set the ring to silent mode to change the ring type go to menu --> settings --> basic --> ring type --> and select the ring type the steps may not be the exact but they are similar
3/31/2010 2:38:32 PM • Mitel 5340 IP... • 569 views • 0 helpful votes
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Mitel 5540 IP Console Has a Major Alarm. Can I fix this myself?

For CLASS line functionality on the ONS/CLASS Line card, you must install a DSP module (single) on the BCC III in the same SX-200 ELx cabinet.
3/9/2023 3:55:59 AM • Mitel Computers... • 197 views • 0 helpful votes
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Mitel 5540 phone is showing a PMS buffer is full message. Alarm Code 143. What does that mean?

The PMS Buffer Full message indicates that the call processing memory on the Mitel 5540 phone is full and can no longer accept any new data or commands. The alarm code 143 indicates that the phone's PMS buffer has reached its maximum capacity and must be cleared or replaced to allow the phone to function properly.
3/17/2023 3:24:55 AM • Mitel Computers... • 86 views • 0 helpful votes
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