Canon PowerShot G11 Digital Camera - Answered Questions & Fixed issues


The exposure meter in your camera is underexposing due to the white background. Try adding up to two stops of positive exposure compensation. What you are seeing as blue is in fact grey - it may be an idea to calibrate your monitor as well.

Canon PowerShot... | Answered on Aug 10, 2017 | 160 views


Formatting the card will delete all the data on it. Buy a new card for use now, then use data recovery software on your computer to try to salvage the contents of the original card.

Canon PowerShot... | Answered on May 13, 2017 | 154 views


Possible Solutions.
1. Charge the battery
2. If still not turning on, try using a little rubbing alcohol and wiping the battery terminal(s) on the battery and the battery terminals in the camera. Use a QTip and allow to completely dry before recharging the battery or inserting it into the camera.
2. Replace the battery with new one.
3. On/Off switch may be defective on camera. Charger may be defective. Wire connecting power from charger to wall socket may be improperly connected or loose.

Canon PowerShot... | Answered on Sep 02, 2016 | 123 views


Lens probably does not retract because of debris or a misaligned gear box. The lens can in about 50% of the cases be repaired without having to replace it. Try to return to manufacturer first. If you're out of warranty, there are third party place that fix them such as camera lens repairs. If you want to do it yourself, there are also free camera repair guide websites that show you how to replace the lens, the replacement part is usually available on ebay.

Canon PowerShot... | Answered on Jan 28, 2015 | 2,155 views


does it also show up when you display the images on the camera?
if so, its probably a camera issue, if not re-install the camera driver and program - it might solve this problem

good luck

Canon PowerShot... | Answered on Jan 08, 2015 | 52 views


It sounds like you have a menu setting that turns it off or a bad switch and the screen thinks it's being closed with the screen facing in. Try doing a reset to factory default through the menu.

Canon PowerShot... | Answered on Nov 30, 2014 | 49 views


several things can cause this including a bad ribbon cable and a worn out button pad, or just a bad switch. Time for a tech to look at it. If you're feeling froggy, open it up and replace the button pad. Canon will send you another and may not even charge you.

Canon PowerShot... | Answered on Aug 22, 2014 | 41 views


This might be a good time to read the manual in book form or in pdf form, but I believe it is in the section "Changing the tone of an image".

Canon PowerShot... | Answered on Jul 27, 2014 | 71 views


Normally just recharging / replacing the camera battery will allow the lens to retract. If not. Switch on the camera and GENTLY apply pressure to the lens at the same time. If not, im afraid it's off to the camera repair shop.

Canon PowerShot... | Answered on Nov 07, 2014 | 99 views


Lens needs to be replaced

Canon PowerShot... | Answered on Nov 09, 2013 | 58 views


Once the date has been stamped onto the picture, it's just as much a part of the photo as anything else in there. Whatever might have been there before under the numbers is gone. You can crop it out, or mask it, or remove it by editing the photo, the same way you might get rid of a garbage can or other unwanted object in the corner.

Canon PowerShot... | Answered on Mar 15, 2013 | 48 views


Once the date has been stamped onto the photo, it's just as much a part of the photo as anything else in there. Whatever might have been there before under the numbers is gone. You can crop it out, or mask it, or remove it by editing the photo, the same way you might get rid of a garbage can or other unwanted object in the corner.

Canon PowerShot... | Answered on Mar 15, 2013 | 68 views


Try the procedures in this tip.

Canon PowerShot... | Answered on Jan 11, 2013 | 74 views


We're assuming you have a lens error, restart camera message on your G11. Other than to turn the power on, there is really no way to restart the camera. If you've tried turning it back on and the error did not clear, the camera would require service. If you need to have that one repaired, you can go through: www.camerasandparts.com All they deal with are the service for the Canon Powershot cameras and the work through them is superb. Through them for that error is $89 with parts / labor included, servicing for the camera included, and return shipping. That's where a lot of people go for help with the Canons. They do excellent work on these cameras and they are actually affordable for repairs. Good luck with it.

Canon PowerShot... | Answered on Jul 18, 2019 | 1,009 views


This is most often a problem with either the main board, the lcd screen or a connection between the two. If you need help with that one, the place that you can have it serviced is: www.camerasandparts.com All they deal with are the service for the Canon Powershot cameras. Not expensive at all and the work through them is superb. Hopefully that helps get you in the right direction with it. Good luck

Canon PowerShot... | Answered on Aug 23, 2012 | 262 views


Set your camera to B/W as described in the "Changing the Tone of an Image" section beginning on page 82 of the manual.

Canon PowerShot... | Answered on Aug 16, 2012 | 445 views


You can visit Canon website.

Canon PowerShot... | Answered on Aug 05, 2012 | 128 views


Personally I wouldn't mess with it anymore, I know a lot of people say to push and pull on the lens and I don't think that's the best option especially since the focus is messed up now. I would just have it serviced and get it going right, maybe a part is damaged in there from when the lens got jammed. If you need help with it, try emailing this site: www.camerasandparts.com They just deal with problems on the Canon Powershots so my guess is they'll know right away what the problem is. If you need to have it serviced, they are excellent for help with these cameras and not expensive at all. Best of luck with the problem.

Canon PowerShot... | Answered on May 01, 2012 | 519 views

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