Kenmore 16919... | Answered on Nov 04, 2017
Residue on your dishes can be caused by inadequate drainage of the machine. Most new machines are pumping the gray water through 6+ feet of hose to an air gap,(that chrome thing next to your faucet) and then on in to a disposal or right into the sink drain plumbing. The problem is occurring when the pump finishes and then all of the gray water remaining in the 6 feet of hose flows back into the machine!!! So in a nut shell you are never getting all of the dirty water with its associated food particles(which tend to collect in the bottom of the machine due to this feature of gravity ) The ONLY way to fix this problem and get your dish machine to drain everything all of the time is to re-route the drain connection to a point lower than the pump in the bottom of the machine.
Also the problem can be caused for hard water and there is a new product out called the dishwasher filtration system. it actually filters the water going into your dishwasher and leaves your dishes spot free. after the first load i was amazed that the white film was gone and my dishes were sparkling. you can get it at www.dishwasherfilter.com
Also its possible you have a low water fill problem or maybe a water temperature problem. The water should be at least 120 to 130 degrees Fahrenheit to start with. Gel soaps can cause a lot of problems with scum and leaving a white residue, mostly when there is not enough water in the dishwasher. After it fills there should be water almost up to the heating element.
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