20 Most Recent Kenmore Elite 21086 - Page 7 Questions & Answers

Hello. There are several things that can cause this problem. The first thing I check is the drain pump--if there is 120 volts getting to the pump, and the pump is not running, the drain pump is either jammed or the motor is bad. If there is NOT 120 volts at the pump when it should be running, that indicates either a broken wire from the main control board or, a defective main control board. If the unit senses water in the tub, IT WON'T SPIN. One of the other causes of a no-spin could be a defective lid lock or even a corrupted/damaged main control board. The drive motor for the unit is controlled by the main control board which is told what to do by a program. If you have power outages, the board could have been partially damaged by a current surge when the power was restored. (Outages are NOTORIOUS for damaging circuit boards in appliances). If it wasn't blown out immediately, USUALLY about 4-6 weeks after the event the chips on the boards start to fail causing varied problems.

Kenmore Washing... | Answered on Jan 24, 2020

Sounds like the wiring to the element and a bad connection. Pull the machine out and lean it up against the wall. Make sure it is leaning well and won't tip forward. Look up underneath with a flashlight.

Kenmore Washing... | Answered on Jan 13, 2020

On newer washing machines,built within the last 10 years,you cannot bypass the lid lock. This is all monitored by the main control. Its not like the old days where you could jump out a switch. Modern machines just will not work due to heightened safety features due to the high rpms at which they spin

Kenmore Washing... | Answered on Jan 12, 2020

Go to www.repairclinic.com and enter 110.42722201. With luck, you will be presented with a list of repair parts/assemblies and may be able to view a generic Kenmore video showing disassembly.

Kenmore Washing... | Answered on Dec 18, 2019

Could be cycle timer failure

Kenmore Washing... | Answered on Dec 08, 2019

The door lock may be damaged or defective.

Kenmore Washing... | Answered on Nov 27, 2019

Probably not. That's one of the design weaknesses of Kenmore (and other) washers.

Kenmore Washing... | Answered on Nov 27, 2019

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