That could be the motor coupler. It could also be the transmission. It is pretty easy to fix. I recently worked on my brother's washer: If you need further help, reach me via phone at https://www.6ya.com/expert/dan_73bbd84fe1d95b61
first thing to check would be to see if the lid switch went bad simply by clicking the switch and listening or takeing a wire and unplugging the actual switch and jumping with the wire from the first connection spot to the third this by passes the lid switch try to start the unit when this is achieved.if the unit still does not turn on here is a video of how to open the unit in the begining of this video http://www.youtube.com/user/RepairClinic?v=9K1KHEogf3c&feature=pyv&ad=5453897861&kw=whirlpool%20coupler&gclid=CNmDuYeGzagCFUff4AodWDxRhA
after you get the cabinet off as to the clicking noise if its during the spin cycle then you would follow through the entire video to replace the drive coupler this is step by step instruction in this video of how to check the drive coupler and how to replace if you have any further questions message me back and please remember to rank how this opinion has helped in your appliance situation also if you find the drive coupler is not broken message me back as well and I will diagnose your issue further Thanks again Rick
btw drive coupler goes for about 10-14 dollars and you can find it at this place click here http://www.allbrandonline.com/
Go to the link below and enter your model number in the search window there.
Sears has thousands of parts lists and line drawing illustrations that can aid in finding the reset button if present or any other part you may want to locate or replace.
Sears PartsDirect
BTW, it does not have to be a Kenmore or Sears-branded appliance. They have many others as well.
It appears your timer/main controller/CCU has failed in this instance.
For replacement parts - head on over to PartSelect.com or RepairClinic.com and enter in your full model number for a full parts listing. I recommend both sites because ...
FixYa has no affiliation with either site - I have been using and recommending them for years - trouble free.
PartSelect has a great schematic database for locating the part on your unit and great "testimonials" for each part that often times includes HOW-TO information. RepairClinic has pictures of each part they sell and also a great how-to and troubleshooting for basic repairs.
If your unit has never been serviced - there should still be an original service manual enclosed in plastic taped to the inside of the shell. In the service manual are Error codes, maintenance procedures, and troubleshooting steps you can follow.
Anything too complicated or beyond your scope should be handled by a professional.
If you think you want to tackle the repair - and have gotten stuck on a step - reply to your question and I will be glad to help you out.
Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question
It appears your timer/main controller/CCU has failed in this instance.
For replacement parts - head on over to PartSelect.com or RepairClinic.com and enter in your full model number for a full parts listing. I recommend both sites because ...
FixYa has no affiliation with either site - I have been using and recommending them for years - trouble free.
PartSelect has a great schematic database for locating the part on your unit and great "testimonials" for each part that often times includes HOW-TO information. RepairClinic has pictures of each part they sell and also a great how-to and troubleshooting for basic repairs.
If your unit has never been serviced - there should still be an original service manual enclosed in plastic taped to the inside of the shell. In the service manual are Error codes, maintenance procedures, and troubleshooting steps you can follow.
Anything too complicated or beyond your scope should be handled by a professional.
If you think you want to tackle the repair - and have gotten stuck on a step - reply to your question and I will be glad to help you out.
Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question
The following advice is for replacing the “Agitator Dogs” on Kenmore and Whirlpool TOP LOADER style washing machines. This simple repair can save you a fortune in repair costs as the replacement parts are very inexpensive at a cost of less than $10. The replacement kit part number is 80040. You can order on line at various appliance parts websites, or use this part number and go to your nearest appliance parts retailer.
What are “Agitator Dogs”? These are small plastic pieces (usually 4) that are located under the agitator center cap that grip the agitator and turn it during the wash cycle. They can (and do) wear out dependent upon the use of the washer. If you are in the habit of doing large load sizes frequently, or wash large items such blankets or afghans, this can wear the teeth off and reduce the life of the agitator dogs.
SYMPTOMS REQURING REPLACEMENT: The agitator fails to turn during the wash cycle, or will not turn with a heavy load. The timer will run normally through all cycles, and you will be able to hear the gearcase (transmission) engage and run. The washer will also drain normally. The only indication that something is wrong will be the agitator slipping or not turning at all. The result will be clothes that do not wash properly and will sit on the bottom of the wash tub.
To replace the Agitator Dogs, follow these steps:
1.Remove the agitator center cap by either pulling straight up or gently placing a flat blade screwdriver into a slot located in the cap. 2.If the agitator is equipped with an inner cap with a handle, remove this as well by pulling straight up. 3.Remove the center bolt of the agitator. You will have either a 7/16” hex bolt or a recessed square plastic nut. If you have the square recessed type, use a 3/8” to ½” ratchet adapter to remove. 4.Remove the agitator by grasping the bottom flange and carefully pulling straight up. Try to keep all the parts assembled while doing this, so do not pull too hard. This will make this repair much easier. 5.Place your hand over the top of the agitator and separate the upper portion of the agitator from the lower portion and turn the top half over in your hand. The agitator dog assembly will come out in your hand. 6.With the agitator dog assembly in your hand, lay the rest of the agitator aside. Pay careful attention to how the dogs are installed. Remove the worn dogs and reinstall new ones. It’s that simple. 7.With all the dogs replaced and the assembly still in your hand, place the upper part of the agitator over the top of it, upside down, ensuring the inner assembly tabs align correctly. 8.Now keep your hand over the agitator top to hold all the pieces together and turn the entire assembly over (upright position). 9.Carefully align and reinsert the upper portion of the agitator to the lower portion. Again, making sure the two pieces align correctly. 10.Place the entire agitator assembly back on the gearcase shaft and reinstall center nut. NOTE: DO NOT over tighten the nut, or the agitator will not spin correctly. Just make the nut snug. Reinstall center cap and inner cap (if equipped).
These instructions should give you the basics on how to perform this repair. Since there are various agitator types in use by Whirlpool and Kenmore, assembly can vary.
Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.
Hi, Problems with a washing machine not spinning or not draining are often inter related.. If you are having a problem with your top load washer then check out this tip...
and you'll see a list of major sub-components with diagrams and parts.
The first thing I'd do is try to bypass the Lid Switch by removing the Console and jumping the two outermost pins on the switch.
This is a Whirlpool PDF on how these washers operate. It has a diagram on jumping the switch as well as a detailed section on how the transmission works.
To bypass the switch, you only have to disconnect the power to the washer, tilt the console back, unplug the switch and using a short piece of insulated wire, jump the two outermost contacts on the connector coming from the console and plug the washer back in.
Following is a description of how to gain access to the console and how to remove the cabinet if necessary.
You will need to remove the exterior washer case in order to access it. The entire washer case comes off the frame on this model and is removed for access to the internal cabinet components. This is a lot easier than it sounds. The following link explains step-by-step how to access and replace a lid switch:
