Kenmore 98702 Stacked Washer/Dryer - Answered Questions & Fixed issues

We purchace a washer and dryer in Dec 08 Kenmore HE energy star. They started destroying cloth about 2 months after purchace.
under our warranty and many many calls they sent a new set. 2 months later same problem. HELP

It appears your dispenser solenoids or CCU (timer) has failed in this instance.

For replacement parts - head on over to PartSelect.com or RepairClinic.com and enter in your full model number for a full parts listing.
I recommend both sites because ...


FixYa has no affiliation with either site - I have been using and recommending them for years - trouble free.

PartSelect has a great schematic database for locating the part on your unit and great "testimonials" for each part that often times includes HOW-TO information.
RepairClinic has pictures of each part they sell and also a great how-to and troubleshooting for basic repairs.


If your unit has never been serviced - there should still be an original service manual enclosed in plastic taped to the inside of the shell.
In the service manual are Error codes, maintenance procedures, and troubleshooting steps you can follow.


Anything too complicated or beyond your scope should be handled by a professional.

If you think you want to tackle the repair - and have gotten stuck on a step - reply to your question and I will be glad to help you out.




Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question

you have to remove the front and take the water pump off and get all that clogged up stuff out of it-mike

Hello, this is Ava with Think Crucial. You may find the User's Manual for your Kenmore model by clicking the link below. Kenmore 93901 Series Use And Care Manual You can purchase a wide variety of high quality appliances replacement parts direct from Think Crucial with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10 https://www.thinkcrucial.com/collections/appliances I hope this was helpful. Ava B. Think Crucial Customer Care http://www.thinkcrucial.com/

Hello, this is Ava with Think Crucial. You may find the User's Manual for your Kenmore model by clicking the link below. https://www.searspartsdirect.com/partsdirect/user-manuals/2661532210-kenmore-parts-manual You can purchase a wide variety of high quality appliances replacement parts direct from Think Crucial with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10 https://www.thinkcrucial.com/collections/appliances I hope this was helpful. Ava B. Think Crucial Customer Care http://www.thinkcrucial.com/

You need this to launch the procedure of creating your Citibank online login ID so prior to Citicards Login You will certainly currently be revealed your Citibank online login.

not sure but go here... https://www.repairclinic.com/Shop-For-Parts/a17b6c7i920d183467/Model-41799370120-Kenmore-Washer-Dryer-Combo-Belt-Drive-Belt-Parts check if the oem # match what you have. if it's oem. there's a video on the second belt on the list that might help you hope so.

There is a sensor and if the weight of the load is to great it will not go into spin cycle

go to the manufactures website and get a user manual as the information you want will ben in there( how to install the machine) eric

You may have a broken pump belt, or belt may have fell off pump pulley. Another possibility is that you have a bad clog before the pump keeping water from draining. Your machine will agitate because this is a separate belt. Good Luck Friend.

sounds like one of the idler roller on drum is bad,not hard to fix,and dont cost much,you can youtube and see how to fix

Possible Shorted dryer heating element.

call a service technician to get a proper diagnosis and quote then decide to fix or junk

Check your pressure switch ...or even the pressure hose is probably clogged...Reason for agitation issues.

Question is a bit vague, does this apply to your washer dryer? This seems to imply that the appliance will need to have the 240v option selected on the appliance before it's connected to 230v. It's NOT the same as a device which can accept between 110- 250 volts, it's 120 OR 240 ( 240 is to all intents the same as 230). My answer is NO

Dump the appliance. sears delivers the worst garbage available

The wiring diagram is located in the slanted panel above the washer door

Maybe it cause a too tied belt.

The water pump could be stuck, or broken so the pulley on the pump is not spinning, while the belt is, which gives you the burning smell. Could also mean the motor is overheating giving you the burning smell. You will have to open the back and observe whats happening while its running. Just keep your hands clear while its working.

Hi You'll need to find some one who can read the wiring diagram. The best bet would be to call a repairer who specialises in your brand.. I've had to walk away from jobs which some one else has started, so don't say that someone has started to 'fix' it or they may refuse to work on it. Good luck Nomess