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Questions & Answers
Facebook first froze on my blackberry and then
First, download and install the latest version of BlackBerry Desktop Manager software from: https://www.blackberry.com/Downloads/contactFormPreload.do?code=A8BAA56554F96369AB93E4F3BB068C22&dl=DA5FB46338C8C0DCB1039F7898184FC5
Once installed, connect your BlackBerry to your computer via the USB sync cable. Open Desktop Manager, and click the Application Loader. On the right, you will see Update your device software. Click the Start Button, and if your BlackBerry is not on the latest Handheld Software, an update will appear. Select the update, and run the install. Be sure to select the option that backs up and restores your data. Once started, do not shut down your computer, or disconnect the USB sync cable as this could damage the device.
Once completed, your BlackBerry will restart and you will have the latest version available. This version has been known to correct various issues.
If the issue is still present, then it could be hardware related, and may need to be repaired or replaced. I would then suggest contacting your Provider for Hardware Support.
on Sep 28, 2014
Hi I forgot my password recovery question Why me?
The PUK code or 'Personal Unblocking Key' is provided by your service provider, and can be used to unlock a phone after you have unsuccessfully attempted to access your phone using your password. This is an automated service in case you forget your cell phone password; the PUK code is usually valid for up to 28 days.
on Jun 02, 2014
At the time of Purchasing this Smartphone or getting it Registered with Blackberry, you'll have got some confirmation letter or E-Mail. That will have information of what to do if you forget the ID/Password. If you don't get it, contact Authorized Blackberry Dealer or Service Center.
on Mar 29, 2014
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