20 Most Recent Genie Company Genie 34538S Chain Glide Down Close Limit Switch Questions & Answers

You need a general inspection of all related parts. Make sure none of the track mounting bolts have loosened leaving a misalignment of track segments. CAREFULLY with power off use fingers. turn EACH roller. Something as simple as a bad roller bearing can cause this, even a flat spot on a worn roller. Rollers can be bought at a home supply store. These are 2 most causes.

Sometimes when this happens it is because the door is hitting something or is somehow getting extra strain on it while going down. Maybe the track is bent or something similar and so take a look and also see where the chain moves, that guide it is on may be bending a little and causing the strain too. Let me know what you find.


Benjamin

Find your user manuel. If you do not have it type in the system you have into Google and put "user manuel" after it. (i.e. Genie user manuel) Look in the table of contents under the troubleshooting section and follow the steps listed. The exact panel type should be searched for Genie...then there should be some model number.

a marantec ned8700 has no smart button you have to open the remote n remove the battery then connect the programming 3-prong cable to the terminal on the side of the remote (under the rubber cover) the with a flat screwdriver short out 2 of the prongs one must be the center prong. press and hold the button on the remote that is active, in 2 seconds code will change. elease the button after the light illiminates continuously then remove the programming cable/prongs and replace battery n cover then press n release p button on machine till only 7 lights up take remote hold it 3'' away from button and press button on remote to program for 10 secs release then push p button on machine once, 8 will light up and your set to go