20 Most Recent GE WSM2420T Top Load Stacked Washer / Dryer - Page 3 Questions & Answers

Sounds like a lid switch. If it fills and just sits there, Im working on a tutorial for this. Dave www.washermd.com

GE WSM2420T Top... | Answered on Jan 14, 2009

Those clips are plastic and the top should just pop off with a little prying on the sides. However, if the drum is off keal, its probably because a balancing spring on the bottom has either broken, or somehow come off. you would need to take the front and sides off of the lower unit, and find the springs and make sure they are connected to the tab that receives them, protruding up from the bottom of the washer frame.. There is usually a plastic piece on it, that has what looks like "teeth" where the spring would set into. Its hard!! make sure all springs are in the same position (grooves) before putting the machine back together. Also remember not to overload the machine, nor wash very large items such as comforters. Once the damage is done by one comforter, you will have to go through this whole mess to fix it.

GE WSM2420T Top... | Answered on Jan 13, 2009

Try using plastic shims from any Major hardware outlet, and place on the right side until even. Make sure the shims, or even a block of wood the space you need to level the unit. Try screwing the back right leg out as far as you can and screw the left back leg in to shorten it, if you have that feature.

GE WSM2420T Top... | Answered on Jan 13, 2009

Open the service panel and look for a loose spring or a malfunction shock absorber.Replace the deffective one or return it to place. Regarding the heating element- check with a multi-meter for 115/220V on its tags. In case you can read 115/220V you should replce it. If you can't read it,your problem is not the heating element. Let me know if you need for further assistance. Good luck!

GE WSM2420T Top... | Answered on Nov 30, 2008

forget dryer ck vent to outside look for kinked or flatened hose behind dryer find out side vent hood and ck air flow to verify vent problem try drying load without hose connected to dryer may get warm and a little dusty in room but worth it to verify fix

GE WSM2420T Top... | Answered on Jul 28, 2008

No problem, glad we could help.

GE WSM2420T Top... | Answered on Jul 17, 2008

Check the outlet to which you connect your washer; check the plug of your washer, wires, fuse.

GE WSM2420T Top... | Answered on May 31, 2008

your thermol fuse is blown .

GE WSM2420T Top... | Answered on May 14, 2008

if possible change all three ..probaby right rear but others may now be stretched

GE WSM2420T Top... | Answered on May 02, 2008

The thumping could also be a belt issue if it has a flat spot in it, especially if its a Frigidare Hybrid GE. To get to the element, sorry to say it, but will have to remove the drum and front of machine to get to it. Ohm out all the thermostats and thermofuses first. If it has the round element behind the drum (which it should) check the heater wire for breaks. If its a true GE it will have two wires, Frigidare Hybrid will only have one. Good Luck!!! Jim

GE WSM2420T Top... | Answered on Sep 09, 2007

There's a part under the agitator that lifts off if you pull up from the bottom on both sides) called a coupler that is attached to the shaft with one bolt. The plastic teeth probably have stripped off from this coupler, causing the agitator to not agitate properly.

I would buy the part on amazon.
Here's the link to the exact part:


Video to show how:


GE Washing... | Answered on Nov 14, 2019

First make sure someone didn't turn off the supply valves where the washer hoses are attached to. If both are on, then try to fill machine and switch between hot and cold water. If one of the 2 temps works, the other half of the fill valve is bad. The fill valve is the part where the hoses attach to the back of the machine. It is a 2 part electric valve with 2 electric coils on the valve. Could be one coil is bad or possibly the filter screen is blocked on one side. Screens can be checked and looked at by removing hoses and looking inside end of valve. If coil is bad, complete valve needs replaced. Easy exchange, a few screws, 4 wires, and a small hose leading to inside of machine.

GE Washing... | Answered on Nov 06, 2019

remove fabric softner cup then deep inside 7/16 or 1/2 inch screw remove then remove plate then check plate with pin and screws can buy on amazon

GE Washing... | Answered on Oct 19, 2019

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