20 Most Recent HP Officejet Pro 8500 Wireless All-In-One InkJet Printer - Page 8 Questions & Answers

Hi I have two split pipes in my Hp 8500A printer where can I get replacement parts as it is not printing correctly.

Try this...http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c01817398

I'm having the same trouble, and I don't seem to find the solution in the book. I've followed all the on-line steps for fixing it, but nothing seems to work. Miguel, do you have any suggestions?

Hi, please try this:

1. Remove all media from the output tray.

2. Check the duplexer.

a. Push the button on either side of the duplexer, and then remove the panel or unit.

b. Locate any jammed media inside the device, grasp it with both hands and then pull it towards you.

c. If the jam is not there, push the latch on the top of the duplexer and lower its cover. If the jam is inside, carefully remove it. Close the cover.

d. Reinsert the duplexer into the device.

3. Open the top cover and remove any debris.

4. If you have not found the jam and have Tray 2 installed, pull out the tray and remove the jammed media, if possible. If not, do the following:

a. Ensure the device is turned off and disconnect the power cord.

b. Lift the device off Tray 2.

c. Remove the jammed media from the bottom of the device or from Tray 2.

d. Reposition the device on top of Tray 2.

5. Open the print carriage access door. If there is paper remaining inside the device, ensure the carriage has moved to the right of the device, free any paper scraps or wrinkled media, and pull the media towards you through the top of the device.

6. After clearing the jam, close all covers, turn on the device (if you turned it off) and resend the print job.

Blocked print head nozzles Inkjet printers need to be used frequently to prevent blocked print head nozzles. You may have blocked cyan print head nozzles. Try the printer maintenance to clear the printer nozzles. After several deep cleaning attempts and there is no improvements in the print then a new print head is required.

Did you install it with the installation disk that comes with the printer?
If so the drivers may be out of date just go to the printers company website and search for update drivers, or you can just use your search engine amd type in your printers name-drivers

I have the same problem.... trying to use lubricants and done some cleaning, but no luck... till i found out that using an extension cord with several devices plugged in will lessen the amount of current that flows to the devices.. that's why the printer's motor can't able to do his job because of no enough power.... Connect the printer's plug directly to the wall...it works for me....---ritchie---

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00302247&cc=us&lc=en&dlc=en

http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&dlc=en&cc=us&docname=buu02549