20 Most Recent HP Officejet Pro 8500 Wireless All-In-One InkJet Printer - Page 4 Questions & Answers

Hi, During cartridge alignment, the error message 'Print cartridge alignment failed' displays on the printer control panel.... More Info visit this links... Print cartridge alignment failed Error Message Displays on the All in... Alignment Page Does Not Print Thanks, HP Printer Support

Try cleaning the rollers. Usually you have to remove the cartridge to get to the rollers that moves the paper.

Hi,
Here are some steps can help you.
Use only New Original HP ink
Restart the printer
Rreseat the ink cartridges
Update the firmware, download it from the link, make sure that you choose the correct operating system, and follow the on-screen instruction.
Check the ink levels, click Start , click All Programs, click HP ,click HP Solution Center, click Settings , click Printer Settings , click Printer Toolbox, Click the Estimated Ink Levels tab, note which cartridge is low on or out of ink
Restart the printer.
I hope this will be able to help you resolve the issue.
Thank you for choosing Fixya.

http://h10025.www1.hp.com/ewfrf/wc/product?product=4083969&cc=th&dlc=en&lc=en&jumpid=reg_r1002_then_c-001_title_r0001 Check HP support site

Give this a try.

1. Press the button with the wrench icon to enter setup.
2. Press the left arrow next to the "OK" button twice.
3. Press the "OK" button twice.
4. Using the keypad type "11".
5. Using the keypad type "1" to confirm.
6. Choose your region by typing the corresponding code using the keypad.
7. Using the keypad type "1" to confirm.

Hi
This is a coomon problem with the printer the best thing to do is call HP and advise them of the issue. I recently had a customer who did this and even know it was out of warranty they replaced the printer.

Thanks

Daniel

HP Technician

check paper pickup rollers, check paper picking up unit weather its trying to grabbing the paper.If pickup unit not trying to grab its major mechanical issue..

Everyone listen!!!The HP 940 style cartridges have an inherent design issue that they collect air inside the black rubber pump. When enough air gets inside the black rubber cartridge pump they get soft/spongy - they must be firm (try pressing on it). The printer presses on the cartridge pump with a foot (gray plastic pad back inside the cartridge compartment) when it wants more ink to the printhead. If it presses and doesn\'t feel enough electrical resistance it thinks the cartridge is empty and errors "empty". When a cartridge is truly empty, the black rubber pump will **** up inside itself, thus the foot does not feel any resistance. The only way to fix this is by occasionally remove the excess air from the cartridge pump. We recommend the AdaptiveInk Cartridge and Printhead Re-priming Kit. Yes, the Printheads also have an inherent design issue where they collect the air that is pushed from the cartridges. Excess air inside the printhead is what causes the majority of print quality issues you have when printing and this kit resolves this issue very well.

you need to open the printer and then fix it

Have you setup the the printer to find for wireless and you also then must setup the "Mac" for wireless.

The printer will then seek wireless products and log in. Its fairly simple, I had a similar problem the mistake was setting up the printer to seek other wireless products