20 Most Recent Amazon Kindle 1 Questions & Answers

if they sidebar works and you don't have an image on the screen, you definitely need a new screen. Amazon should give you a free replacement. If you're out warranty, you can get the part at Kindle Repair and there is a guide that shows you how to open a kindle and install parts at Kindle Repair Guide.

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If the kindle won't turn on because it was recently dropped or water was spilled on it or something, you should consult your warranty. If this is due to no external event/damage you should call amazon and see whether or not there's an update in software or a bug of sorts. If it's on their behalf you'll get a replacement device. Good luck!

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Refer to your Internet service provider, if they provided your wireless router, or the router manufacturer, for additional help. Restart your Kindle and modem and/or router. Press and hold the Power button on your Kindle for seven seconds until the Power dialog box appears, and then tap Screen Off.

For any Help visit us: www Kindle Com Support

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Try charging it with the electrical wall plug-in.I read in some Kindle reviews on Amazon that charging through USB ports on a computer doesn't always work.Did you get a green light that indicated the battery was fully charged?

Dear Sarah,If your Kindle presents some horizontal or vertical lines in part of the screen, or even in full screen, and if the image is kind of "vaporous", not bright, it might have happened that you have a broken display (maybe due to pressure exerted on it, by something inside your bag, backpack or wherever you carry your Kindle). Please check this link to see if your problem is similar to those shown in the images: https://www.google.com.br/search?q=broken+kindle+display+image&client=opera&hs=72G&tbm=isch&tbo=u&source=univ&sa=X&ei=hsZ5Upr2PMrqkAez1YHwCw&ved=0CCgQsAQ&biw=1280&bih=730If that is the case, you can buy a new display from Ali Express and replace it following the disassembling instructions shown at http://www.ifixit.com/Guide/Repairing+Kindle+3+%28screen+replacement%29/11938If you do not want to do it on your own, take the display and the instructions provided in the link indicated to a service technician that you trust and have it replaced (I had the same problem with my kindle 3 and replaced its display in less than an hour - it is not that difficult...).Although you posted the problem in the area for the Kindle 1, by the model number it seems that you have a Kindle 3 (3rd generation) or Kindle Keyboard. The display for this model is the one shown in the link below:http://www.aliexpress.com/item/Kindle-Keyboard-Wi-Fi-6-E-Ink-Display-ED060SC7-100-Amazon/418068038.htmlHope it helps!Regards,Miguel Luiz Martins

Be sure your router is on and working properly. Go to Amazon and check that you've been billed for this book. If it is still not loading contact Amazon. Good luck.

The Kindle touch and the Kindle FIre are great devices for you reading needs. However, there are time when it becomes unresponsive and freeze on you. Amazon says it is because the battery isn't charged properly or does not have enough power on it. It is advisable to charge your battery first before trying to reset the Kindle touch/Fire. If theKindle still has issues, then try the steps below on how to reset your Kindle touch. Please note that you may lose you data during the reset process, make sure you have made a backup of your files before proceding. Hard and Soft Reset

• Make sure the Kindle is turned ON.
• Press the Power button for 20-30 seconds until it turns OFF.
• Wait for it to reboot, if it doesn't press the power button to turn it ON.
• Your kindle should be back to a responsive state. hope this helps

I would say your battery is shot. Can you get it to some one with a tester to check it out.

Are you locked out right now?

Swipe down from the screen tom on main menu and you will seea help button with FAQs.

If you ordered it for the account registered on the kindle, it should appear automatically in the cloud book list

You should not need drivers for a Kindle- it looks like a mass storage device to a PC. It should be recognised as soon as you attach it.

Did you report it lost/stolen? If it's already active it may still be registered. Log on to Amazon.com, click help under the address bar. Click device support, You should see a list of your devices. In left column you'll see Contact Us. Click and fill in info and they will call or email you back with help.