20 Most Recent GE Profile JGS968 Gas Kitchen Range Questions & Answers


Take out the 4 burner knobs, just pull them straight out. Then, you'll see those round holders for the burner knobs, about 1 1/2 inches in diameter. They actually screw out, lefty-loosey, righty-tighty. Those 4 things are holding the control panel onto the oven, aka the keypanel. When you unscrew them, you should be able to pop the keypanel right off, depending on how strong the seal is (ours was worn and weak - 8ish years old I think). The problem you described sounds like the ribbon cable is unplugged, or has some gunk on it. A guy on Youtube says you can get the gunk off with a pencil eraser. Then carefully put the ribbon cable back into the slot on the back of the key panel, and put it back on the oven by lining it up and screwing in those black round holders for the burner knobs. You probably need to fix the seal on the keypanel so liquid/food doesn't spill in there; that's our next project (we don't use that range often.) Also, turn off the electricity and gas before you do this. (We flipped a switch at the circuit breaker to turn off electricity, but we didn't turn off the gas.) I'm not an expert, so please read safety tips in the manual before trying this. Good luck!

GE Profile... | Answered on Mar 19, 2019


May be one s/w fine which one & change

GE Profile... | Answered on Feb 02, 2015


is this the correct model #?? JGS968??

GE Profile... | Answered on Oct 08, 2014


I would try another control board. I have gotten 2 new ones before that were bad right out of the box! It happens all the time.

GE Profile... | Answered on Dec 28, 2013


You must hold the '9' and '0' buttons down simultaneously for 3 seconds.

GE Profile... | Answered on Aug 11, 2013


You will need to replace the burner head. here is the part to order.

GE Profile... | Answered on Dec 21, 2012

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