20 Most Recent GE 30 in. JP385 Electric Cooktop - Page 7 Questions & Answers

0helpful
1answer

I have GE Profile? 36"

unplug it and buy a new one
12/5/2010 10:31:24 PM • GE Cooktops • Answered on Dec 05, 2010
0helpful
1answer

My ge monogram stove top burner( model

If you are saying the clicking continues you must move the burner knob past the LITE position.
If it continues clicking with the knob past the LITE position the ignitor switch behind the knob is bad.
11/30/2010 1:46:09 PM • GE Cooktops • Answered on Nov 30, 2010
0helpful
1answer

The electric starter on the

Most likely this happen after cleaning the cooktop. Water has gotten into one of the spark ignitor switches. Generally, if left unplugged for a time (like a day or so) it will dry out on it's own and resume working again.
11/28/2010 2:10:55 AM • GE Cooktops • Answered on Nov 28, 2010
0helpful
1answer

How do you remove the cook top on a GE profile

take off the knobs, unscrew the plastic underneath the knobs, take off the plastic cover. unscrew the four metal screws holding the the display panel on. remove the 5 silver screws across the top inside of the plastic cover front and the 2 black ones on the lower left and right sides. remove the to stainless steal stews on the sides of the stove towards the rear top. these should allow you to remove the cover once you unplug the two cables going into the burners.
11/24/2010 2:22:50 PM • GE Cooktops • Answered on Nov 24, 2010
0answers
0helpful
1answer

My GE Profile gas cooktop

When this happens on mine it is because some water has spilled into the recesses around the knobs, shorting the switches that supply power to the ignitors. It stops when they dry out. I don't know how this would have happened at 5 AM though.

I usually turn off the electricity to the hob until the switches dry. You can still use the burners, you just have to light them by hand.
11/18/2010 12:20:20 PM • GE Cooktops • Answered on Nov 18, 2010
0helpful
1answer

My gas cooktop has just

One of your burner switches is stuck in the ON position. On older models the switch itself can be replaced. On newer models the whole bunch need to be replaced. c2c8a4f.jpg If you need further help, reach me via phone at https://www.6ya.com/expert/dan_73bbd84fe1d95b61
10/25/2010 3:25:22 PM • GE Cooktops • Answered on Oct 25, 2010
0helpful
2answers

G.E Profile gas cook top #JGP640 ignitor.

It is sparking because the module does not sense the heat which would normally cause the sparking to stop.

It can be caused by a poor ground, make sure the ignitor at that burner is clean and free from any obstructions. If it is then it could either be a defective ignitor or spark module.
10/6/2010 4:12:20 AM • GE Cooktops • Answered on Oct 06, 2010
0helpful
1answer

Mod jgp328wec2ww changed orifices from

Please tell us everything you did to convert your stovetop/oven to LP? Beside swapping the natural gas orifices for LP orifices, did you also switch the appliance regulator over to LP? When you put in the orifices did you match up the proper size ones to each different size burner according to your owner's manual? They have #'s stamped on them to identify them and some are even color coded. Were you having any similar issues with your previous stove? If so, it may be a pressure problem. I can help you solve this problem with a little more information. Douglas
10/6/2010 12:21:54 AM • GE Cooktops • Answered on Oct 06, 2010
0helpful
1answer

No matter which burner I try to turn on, the same

Hello- On modern gas cooktops and ranges when you turn on one burner ALL the burners will click, spark, until that burner is lit. I would ask if the other burners are lighting ok or do you have to use a match? Do you smell gas when all the burners are OFF? Feel free to reply and if you could provide the Model number of the unit that would be helpful. Best regards.
9/28/2010 5:57:10 PM • GE Cooktops • Answered on Sep 28, 2010
0helpful
1answer

My jgp389 cooktop has a problem with the burner

Hello,

The problem is too much gunk/dirk on the knob control switch, you will need to clean the knob control switch first and see if there is difference, if not, then replace all the knob switch. lift the lid of your cooktop up. Give it a rap with the heel of your hand if it's stuck. If your cooktop has sealed burners, identified by the igniter or little nub at the back of each burner, the lid wont shift. Lift the burner assembly off the support arm as you slide it away from the burner valve port. It just rests there. Remove the shipping screws if they're still in place and clean the switch knob one after the other, if the problem still persist after cleaning the switch knobs, it means they are worn out, replace them all.

Take care.
9/16/2010 7:54:08 PM • GE Cooktops • Answered on Sep 16, 2010
0helpful
1answer

Gas ignitor keeps trying to

Hi and welcome to FixYa. I am Kelly. On your cook-top the gas igniters are cycled on and off by a ceramic and copper switch on the front of each of the gas valves. Some of them are in wired Series ...i.e any burner on will cycle all igniters on the cook top and some of them are in Parallel where individual burners are controlled by each gas burner control knob. Inside these tiny ceramic switches there is a flat thin strip of copper that as the gas valve is rotated a cam of the switch actuates pushes the copper strip against the fixed contact. Those little strips over time either break or get bent and stay against the fixed contact. Hence you have and igniter on when the burner control is off. The only fix is to find out which little ceramic switch on the front of the gas valve is stuck. You do it with an Ohm meter POWER off. They all should read open with the burner controls off. The one that reads continuity across the 2 wires is the bad switch.

Thanks for Choosing FixYa.

Kelly
9/13/2010 11:46:42 AM • GE Cooktops • Answered on Sep 13, 2010
0helpful
1answer

GE Profile JGP940, one igniter sparks when burners

Thanks for your question!

I'm sorry that you haven't received an answer yet.

The response rate on FixYa FREE questions is usually over 80%, but sometimes questions go un-answered when:
1. the question is unclear, incomplete, or poorly worded...
2. the question is mis-categorized - so the correct experts aren't viewing it...
3. the question requires an answer for something that cannot be explained online adequately...
4. specific training, tools, or equipment are required to avoid injury or death...
5. the Experts that are online simply don't have the resources to answer your question fully...

Please feel free to re-work your question if you feel one of these may be the reason.
Of course you are not required - but converting your question to a PAID one usually increases the reply rate as well.

Normal rates for FixYa are...
$ 9.99 answer for one question.
$12.99 Live Real-Time online chat or premium e-mail support.
$29.99 Live Real Time phone support
Sometimes FixYa will run specials for unlimited questions via monthly subscription or reduced rates for limited periods.


Consider the savings that can be had when an informed Expert can save you a $100 service call, or a $350 trip to the car dealership.
Your problem solved - guaranteed! Or your money back!!

If you don't want to pay - feel free to re-submit your question so it returns back to the top of the work queue if you still need help.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for helping with your FREE question
9/5/2010 2:53:16 AM • GE Cooktops • Answered on Sep 05, 2010
0helpful
1answer

I have a ge jgp932

Hi

There would be 2 nuts that you would need to remove. Spark module is screwed to the upper back of the oven on the right side. Use a nut driver to take out the screws from the upper back of the oven. Now you would see six wires - four to the burners and two to the power supply. Check for the four wires hooked to the igniters on the burner to the back of the burner. To remove the wires, just pull the connector off the spark module. Check out the schematic of the cook top---
b359a21.gif
GE JGP932 Kitchen Cooktop--
2308a0b.gif

Hope this helps... If it does please do not forget to accept the solution or post back for assistance.
Daniel
9/4/2010 4:53:06 PM • GE Cooktops • Answered on Sep 04, 2010
0helpful
1answer

One burner will not light. Lights fine with a

Hi,
Here is a tip that I wrote to help people troubleshoot problems with their cooktops not igniting.

Cooktop Range Stove spark ignition does not work
http://www.fixya.com/support/r5649407-cooktop_range_stove_spark_ignition_not

heatman101
8/19/2010 1:16:04 AM • GE Cooktops • Answered on Aug 19, 2010
0helpful
1answer

Problem with electronic ignition on GE Monogram

Hi,
Here is a tip that I wrote that will help figure out why the burner spark keeps on clicking...


Gas Range Repair Burners Keep on Clicking
http://www.fixya.com/support/r4033033-gas_range_repair_burners_keep_clicking

heatman101
8/19/2010 12:59:50 AM • GE Cooktops • Answered on Aug 19, 2010
0helpful
1answer

DOes anyone know how to set the self clean

Hi,
Before you go working too hard to get your oven to go into the self clean mode (self destruct mode)....check out this tip...

Self Cleaning Oven Problem
http://www.fixya.com/support/r3969401-self_cleaning_oven_problem

heatman101

" Wish I had read this first. I never would have used the self cleaning option. Thanks for the info!!
8/19/2010 12:47:07 AM • GE Cooktops • Answered on Aug 19, 2010
0helpful
1answer

The oven will not heat, but the broiler does work.

Hi,

Just because it glows that does not mean it is not bad...
The ignitor is not working right and is going bad....
have the repair man replace the ignitor, or DIY....
Check out this tip about your problem...

Oven not Working or Oven not Heating
http://www.fixya.com/support/r3663023-oven_not_working_or_oven_not_heating

Oven Problems Replacing the Igniter

http://www.fixya.com/support/r4572625-oven_problems_replacing_igniter

heatman101

8/19/2010 12:45:30 AM • GE Cooktops • Answered on Aug 19, 2010
0helpful
1answer

I just cleaned my GE Profile Cooktop for the first

Hi,
Here is a tip that I wrote that will help figure out why the burner spark keeps on clicking...


Gas Range Repair Burners Keep on Clicking
http://www.fixya.com/support/r4033033-gas_range_repair_burners_keep_clicking

heatman101
8/18/2010 11:57:52 PM • GE Cooktops • Answered on Aug 18, 2010
0helpful
1answer

After I spilled milk on the burner its not

Hi,
Here is a tip that I wrote to help people troubleshoot problems with their cooktops not igniting.

Cooktop Range Stove spark ignition does not work
http://www.fixya.com/support/r5649407-cooktop_range_stove_spark_ignition_not

heatman101
8/18/2010 11:35:17 PM • GE Cooktops • Answered on Aug 18, 2010
Not finding what you are looking for?
GE 30 in. JP385 Electric Cooktop Logo

3 questions posted

Ask a Question

Usually answered in minutes!

Top GE Cooktops Experts

Cindy Wells

Level 3 Expert

6688 Answers

ZJ Limited
ZJ Limited

Level 3 Expert

17989 Answers

Paul Carew

Level 3 Expert

3808 Answers

Are you a GE Cooktop Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

View Most Popular

GE Cooktops

  • GE Cooktops

Most Popular Question

all 4 burners stopped working circuit

  • Cooktops
Loading...