20 Most Recent
GE 30 in. Profile JP938 Electric Cooktop Questions & Answers
Breaker in panel tripped and won't turn back on
You may have a short circuit to ground fault in the electric cook top. Divide and conquer. Unplug the cook top and try to reset the breaker. If the breaker resets, then you have a problem with the electric cook top. If it doesn’t, then the problem is at the electrical panel side. Either problem will require a qualified technician’s assistance. I hope this helps. Good luck.
7/26/2013 2:36:40 AM •
GE 30 in....
•
Answered
on Jul 26, 2013
One unit show fault code F153
Hi - I've been having the same problem. GE tech service in St. Louis, MO has been a joke. 1st tech call cancelled 30 minutes before appointment. 2nd tech call to diagnose the F153 code I had already provided when I scheduled service on-line cost $74.95 and the tech didn't have the part on his truck. 3rd tech call a new tech shows up, has no knowledge of previous call diagnosis, opens the box sent to my home by GE and announces that the previous guy ordered the wrong part! We're on the 4th call. My cook top right front burner has not worked for a month. I've contacted GE corporate. The part you need (at least I need) for the right front burner which is a large burner is: WB30T10062. If I knew how to, I'd repair this myself. I don't have the extended warranty. The part is covered because my cooktop is only two years old (parts warrantied for five years) but labor is estimated to cost almost $200....plus the $74.95 "diagnostic" visit. A total rip-off. My advice, if you've got this cooktop, it's still under warranty and you aren't using all of the burners on a regular basis: start using them! The tech guy said most people use that front right burner alot and it eventually malfunctions (code F153). His suggestion was to start using the other burners on a regular basis, too, so that when they go out, at least the part will fall under the five-year warranty! When this cook top is done, I'm going to get a gas stove with "old fashioned burners" and it won't be GE!
1/15/2013 3:46:38 PM •
GE 30 in....
•
Answered
on Jan 15, 2013
F113
I have the same problem. I had a repair man here and he said the main powder logic board ( WB23T10014) was the problem, it would cost $757 to fix. I ordered the board for $230 and installed it myself but still have the F113 problem.
2/6/2011 5:56:42 PM •
GE 30 in....
•
Answered
on Feb 06, 2011
When I use the front right burner on high, it
Sorry to read about your problem, I hope this helps you out.
you have a defective sensor control
I tried to help you. Please help me and Rate/Vote on my response, thanks and good luck
werewr
12/23/2010 4:08:02 PM •
GE 30 in....
•
Answered
on Dec 23, 2010
Cooktop Flashes "WAIT" No
Check the internal wiring under the cook top, it may have burned a wire end. Make sure you have power on both lines (220 v) m m
11/30/2010 10:02:07 PM •
GE 30 in....
•
Answered
on Nov 30, 2010
One unit show fault code F153 before, now fault 160
Thanks for your question!
I'm sorry that you haven't received an answer yet.
The response rate on FixYa FREE questions is usually over 80%, but sometimes questions go un-answered when:
1. the question is unclear, incomplete, or poorly worded...
2. the question is mis-categorized - so the correct experts aren't viewing it...
3. the question requires an answer for something that cannot be explained online adequately...
4. specific training, tools, or equipment are required to avoid injury or death...
5. the Experts that are online simply don't have the resources to answer your question fully...
Please feel free to re-work your question if you feel one of these may be the reason.
Of course you are not required - but converting your question to a PAID one usually increases the reply rate as well.
Normal rates for FixYa are...
$ 9.99 answer for one question.
$12.99 Live Real-Time online chat or premium e-mail support.
$29.99 Live Real Time phone support
Sometimes FixYa will run specials for unlimited questions via monthly subscription or reduced rates for limited periods.
Consider the savings that can be had when an informed Expert can save you a $100 service call, or a $350 trip to the car dealership.
Your problem solved - guaranteed! Or your money back!!
If you don't want to pay - feel free to re-submit your question so it returns back to the top of the work queue if you still need help.
Thanks for using FixYa - a 4 THUMBS rating is appreciated for helping with your FREE question
9/5/2010 2:56:13 AM •
GE 30 in....
•
Answered
on Sep 05, 2010
Not finding what you are looking for?