Top 20 GE Hotpoint Top-Freezer Refrigerator Questions & Answers

The number 14 in your model number is the cubic feet. It could be 14.2.

HERE IS MY VIDEO. I REPLACED EVAPORATOR FAN MOTOR

could be above or like with my newish Hotpoint (now out of warranty) ice stuck at top of fan unit in freezer section which is then vibrating (sounds like broken gears or worn out bushes)as it keeps bouncing off the fan blades. I simply remove the plastic panel and fan unit mounted into this and then tip plastic cover up and ice falls out of top opening above the fan, after replacing it is then dead quiet and has happened twice now 1st time engineer did this and i watched him so now know what to do to fix it. It's really a design fault as they should have put a mesh grill above fan to stop falling ice then getting trapped and hitting against the fan.

NOTE: This
is a multi-solution answer since I don't have all the tech from your question to pinpoint your problem
But the solution is in here generically, if you read and study the solutions very,very carefully.
First I would check cold control. Thats where you turn it off, if your temp is not warm. it can
be defective and not shutting off. If your temp is warm proceed with the following.
I would check the fan in the freezer. Listen to see if it is running
It moves air to the ref from the freezer
Then check to see if FREEZER CONTROL is turned WARMER WHICH MAKES THE REF COLDER AND VICE-VERSA. SEE?
The ref. temp should be about 33-35
The Freezer temp should be 0 to 10 Any thing below these temps is overkill and a waste of elect
The higher the number you turn it up to is the coldest
Also this might be a common Defrost problem, Ice
is not being melted by the defrost system.The fan can't blow through the coils into the fridge.
Take out back panel of freezer to check for ice buildup. The coils should be clean.
There are three components to a defrost system- a heater,heater thermostat, and a timer unless you have a defrost electronic card.
Its best handled by a Technician but you could possibly do it by taking your model number to the nearest appliance parts store and asking for the parts. They are mostly located in freezer ,behind back panel on freezer coils.except the card which is usually located in ref The parts store will have info
Also check fan undernearh Ref in the rear
Clean condenser coils underneath
Make sure back cover is on the fridge. Some take them off and throw them away.
make one out of cardboard if its gone, using the holes of the old one.
.I'm including my article on Refrigerator Repair for your help and convenience.;
Please click or copy and paste into browser for Article

http://www.fixya.com/support/r5816737-fix_refrigerator_psychologically

MORE TIPS AND TRICKS:
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STOP PAYING FOR EXPENSIVE WATER FILTERS FOR YOUR REF. DO THIS====
http://www.fixya.com/support/r9962087-stop_paying_high_price_refrigerator
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WATER SPLASHING IN FREEZER AT ICEMAKER
THE FILL TUBE IN BACK OF REFRIGERATOR CAN SLIP
AGAINST THE FILL RESERVOIR CAUSING A PARTIAL BLOCKAGE
OR BECOME CLOGGED WITH ICE.
REMOVE THE ICEMAKER AND INSPECT THE FILL TUBE.
RUN WATER IN TUBE TO ELININATE BLOCKAGE AND CHECK
TEMP IN FREEZER. IF TEMP IS BELOW 0 DEGREES, THATS
OVERKILL AND USUALLY A WASTE OF ELECTRICITY TO KEEP IT THAT COLD, NOT TO MENTION THE FILL TUBE FREEZING UP
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Thanks for using fixya
Leo Ponder
imufo2
Please VOTE FOR ME AND GIVE ME YOUR TESTIMONIAL IF POSSIBLE, IF THIS WAS HELPFUL
ITWILL BE MUCH APPRECIATED.


NOTE: This
is a multi-solution answer since I don't have all the tech from your question to pinpoint your problem
But the solution is in here generically, if you read and study the solutions very,very carefully.
Check Temp inside freezer. It has to be down to about 10 or 15 degrees
This can cause slow ice making if its too high even tho its freezing everything else at 25 degrees
See if water is in icemaker.
Pour water in Ice Maker and wait to see if it ejects.
If it ejects thenyou need to replace water valve in rear bottom of fridge(Its the part that
attaches to water line out of wall)
If it doesn't eject then it is a faulty Ice Maker.
If its leaking or no water at icemaker or door either one, then the valve at the rear bottom of ref needs replacing
First I would check the fan in the freezer. Listen to see if it is running
It moves air to the ref from the freezer
Then check to see if freezer control is turned WARMER, which makes the Ref. colder
Also if it is getting drinking water to the door but not to the icemaker (or vice versa) Then you need to replace
the water valve at the bottom rear of the fridge. It is a double valve and one side is not working
Also this might be a common Defrost problem, Ice
is not being melted by the defrost system.The fan can't blow through the coils into the fridge.
Take out back panel of freezer to check for ice buildup. The coils should be clean.
There are three components to a defrost system- a heater,heater thermostat, and a timer unless you have a defrost electronic card.
Its best handled by a Technician but you could possibly do it by taking your model number to the nearest appliance parts store and asking for the parts. They are mostly located in freezer ,behind back panel on freezer coils.except the card which is usually located in ref The parts store will have info
Also check fan undernearh Ref in the rear
Clean condenser coils underneath
.I'm including my article on Refrigerator Repair for your help and convenience.;
Please click or copy and paste into browser for Article
http://www.fixya.com/support/r5816737-fix_refrigerator_psychologically
Thanks for using fixya
Leo Ponder
imufo2
PLEASE GIVE A TESTIMONIAL AND VOTE FOUR THUMBS UP IF THIS WAS HELPFUL

If you cannot here the fan running in the freezer, you will need to replace the evaporator fan motor. Here is a link to the part you will need.

Hi,

Here is a tip that I wrote about how to add refrigerant to a air conditioner or cooling systemHow to add Freon to a Air Conditioner or Refrigeration Systemheatman101

Hi,
NO!!!! There is something wrong.... something is not adjusted right...the fan is hitting something or the bearings are bad in the fan motor....call and INSIST that they fix it or take it back!!!

heatman101

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Check out these tips...they can help you figure out whats going wrong with your refrigerator and why it is not cooling

Refrigerator not Cooling or Fridge not Cooling

How to Defrost Refrigerator Defrost Timer Problem

Water Running in refrigerator from Freezer

heatman101

if it is a no frost that is defrost water wish normal

ok your on the right track . the 12 volts that your found is only a part of the diag . think "" you have four wires ( why ) .. this is a engery eff?? model i belive and the compressor will run ad several speeds and so do the fans . so if fan is milti speed like the compressor in may not be going because the main control board is not telling it to .. look in the back and there is a cover over this board . remove it . now smell of the burn if your can smell it of if its clicking during the run it may be bad . now i would replace it because of what you said . and i think your problem s solved .. some time the sensor in freezer could cause this but its rare.. do the board first . mm ot a cheap part .. hope this helped ..

Hi,

It is most likely due to a clogged defrost drain. I put together some instructions on cleaning the drain, follow the link below and let me know if it was helpful.

Drain Leak

Good day,
The only moving part in the freezer is the fan motor. Unless the fan blade broke one of it's blades you will need to replace the motor with a new one. They are not repairable. At the same time buy a new blade as well, since an out of balance blade could have started this problem.
To access the motor, remove the ice maker, if it has one (3 screws and an electrical plug. The cube tray holder if not).
Remove the screws from the back panel, and remove the panel.
The motor change is a straight nuts and bolts job and fairly easy.

Any decent sized appliance parts house will carry the motor and blade. Take the model number with you.

In the last few years GE has placed the models serial label on the top center, top left or top right of the fresh food section. Older models had it behind the fresh food door at the bottom or behind the grille. Also there were a couple of years they placed it behind or to the side of one of the lower drawers.

Sorry about all the different locations. That's just how they did it.

Thanks.

Hi,
The drain for the water to get away when defrosting is frozen shut...
Checkout this tip to help you..

Water Running in Refrigerator from Freezer
http://www.fixya.com/support/r3780310-water_running_in_refrigerator_from

heatman101

it;s best to replace the fan / or find why the noise . it will probably stop due to this problem. and you may loose food . noises generaly are the first clues . and like i'v said before . if you can hear it it's running . but if your cant it may have quit . . then not cool and food loss . **** / hope this helped mm / feed back pls .

Light dispenser Number: WR02X10675

http://www.repairclinic.com/Appliance-Parts?s=t-WR02X10675-%3d%3d

3$ good luck

the clicking you hear is probably the overload protector for the compressor.if it is you need either a new start relay or a new compressor,you need a technician to determine which it is

Pull the refrig out and remove the 8 " x 10 " panel . Behind this panel , is the main control board .. Unplug the refrig . Remove the BLUE plug from the board , with 3 larger wires going to it . Looking at the blue plug , the sequence will be wire1,wire2,space,wire3 . Get a short piece of insulated wire , and strip about 1/4 inch from each end . Insert 1 end into wire2 , and the other into wire3 . Plug the refrig back in . After about 3 min , look in the freezer , at the bottom , behind the crisper , look for a red glow . If no red glow , unplug the refrig , and reassemble the plug and cover . This no glow , indicates a shorted defrost heater WR51X10055 . It is also advisable to replace the defrost thermostat ( pt. number WR50X10068 ) when replacing the heater . To access these parts , you will have to remove the inside rear wall of the freezer . The heater , is at the bottom of the coils , held on with 2 screws , and the thermostat , is the 1 " cylinder , with a blue and pink wire going to it , clipped on the top left of the coils .
If you do get a red glow , then the # 4 thermistor is bad . This tells the main control board , the temp of the coils , if they need defrosted , when they are thru defrosting . This thermistor is the 1 " long , torpedo looking piece , clipped on the top left of the coils , with 2 white wires going to it . Part number WR55X10025 . It would be advisable to also replace the # 5 thermistor , located at the bottom of the freezer , slightly in front of the drain , also with 2 white wires going to it , slid into a housing . This thermistor , is the freezer thermistor , which tells the control board , the freezer temp , when to cycle off , associated with the fan speed also .

Hi,
There are a few reasons why the refrigerator part will not cool...here are a couple of tips that will help you to figure out why the refrigerantor is not cooling...

Refrigerator not Cooling or Fridge not Cooling
http://www.fixya.com/support/r3662945-refrigerator_not_cooling_or_fridge_not

How to Defrost Refrigerator Defrost Timer Problem
http://www.fixya.com/support/r3771673-defrost_refrigerator_defrost_timer

heatman101