Top 20 GE GSS25JFPCC / GSS25JFPWW Side by Side Refrigerator Questions & Answers

Ken Most likely the water line inside the freezer door is frozen( very common problem.. No long term fix out there other than defrosting the line(you did that when you defrosted the whole fridge) the trick is to run the water a lot the first day or so..sensors and motherboard have nothing to do with that..

Hi Caicoj, first unplug the unit. In the back of the refrigerator you will find a metal plate with about 8 screws. Remove the screws to access the control board. Each plug on the control board is different in size and you should be able to remove all of them by just pulling on it. Remove the old board and install the new one. Reconnect the wire harness making sure they are the right size harness for the plug and reinstall the metal cover then you are done. Plug the unit back in and enjoy. Good luck.

Is GSS25JFPCC the correct model number? If yes and many other GE refrigerators that have a motherboard. The motherboard for your refrigerator is found on the back and is item location 801 found HERE If you would like to replace the=> WR55X10942 Main Control Board or here=> WR55X10942 Main Control BoardI can provide you a service manual and explain all the things to consider when replacing the board. Things like fan motors, compressor start relay/overload and run capacitor also need to be examined to prevent the new board from going bad. A fan motor can cause this if it shorts. Yours sounds like the compressor circuit on the board down to the compressor has shorted on the morher board. I am here if you would like my assistance, Sea Breeze

You probable have ice buildup around your evaporator fan. You would need to remove the evaporator cover inside the freezer to expose the fan and see if you have ice around it.

not a lot of ways to go about it. Best bet is q-tips... If you want to try and remove the cover and expose the dispenser area it's not that hard. Take a small phillips screwdriver and if you look under the user interface panel you will see three small holes in front. Put the screwdriver in one of the end holes and pull on just the front part of the cntrl panel on that end, should pop right off then four screws and you have full access to the dispenser.

All of you guys are wrong. What that person is saying is that the physical paddle used when you place your glass in the dispenser bay and press against the paddle....That's what's broken the paddle......

The water valve is located in the "outside rear lower of unit" where the water pipes go into the unit for water source feed, remove the plate, the valves lift up and out or twist and up, remover the 2 wires on the valve and replace the valve, repeat the removal in reverse. PLEASE ENSURE YOU HAVE WATER SHUT OFF AND POWER PLUG """"REMOVED""" FROM THE POWER POINT. Any further issues, please contact me at [email protected] and I will guide you through the process. Russ

Most likely there is a faulty O-ring in the bracket housing. To replace it go to https://www.freshwatersystems.com/c-102-filter-housing-wrenches-o-rings.aspx.

:
Hi!
A relay starts the compressor with a higher voltage and then quickly kicks out
It does a lot of clicking (trying to start over and over again)
If thats what is happening with yours
Its best for a tech to replace The relay but you can do it
Take your model number to your Local Appliance parts store they will have a diagram
showing you how to install the relay. Its called a hard start relay
I use part no ERP410 POWER START RELAY, CAPACITOR AND OVERLOAD all in one. (110 v)

If you still have trouble Go Here:

http://www.applianceaid.com/procedures.html

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NOTE: This
is a multi-solution answer since I don't have all the tech from your question to pinpoint your problem
But the solution is in here generically, if you read and study the solutions very,very carefully.

Sounds like the cold control has stuck . Unplug the two wires from the cold control and plug them together. Turn one wire over and plug it into the other. away from the cold control.
The cold control is the knob in the ref that turns it on and off and has numbers on it. (Thermostat)
If it runs then that cold control (Thernostat) is the problem.
If that doesn't work DO THIS:
The relay on the compressor may need replaced
A relay starts the compressor with a higher voltage and then quickly kicks out
Thats what is happening with yours
Its best for a tech to replace The relay but you can do it
Take your model number to your Local Appliance parts store they will have a diagram
showing you how to install the relay. Its called a hard start relay
also try hooking the two wires together on the cold control to route around the cold control.
Be sure the BACK COVER is in place and hasnt been accidently removed.

If you need more help GO HERE:

http://www.applianceaid.com/procedures.html


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.I'm including my article on Refrigerator Repair for your help and convenience.;
Please click or copy and paste into browser for Article
http://www.fixya.com/support/r5816737-fix_refrigerator_psychologically
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MORE TRICKS:
STOP PAYING FOR EXPENSIVE WATER FILTERS FOR YOUR REF. DO THIS____
http://www.fixya.com/support/r9962087-stop_paying_high_price_refrigerator
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Most overlooked dryer energy saving problem EVER!
http://www.fixya.com/support/r5739846-most_overlooked_dryer_energy_savingr
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REF THERMOMETERS TIPS

http://www.fixya.com/support/r10177561-second_biggest_refrigerator_energy

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Please VOTE FOR ME AND GIVE ME YOUR TESTIMONIAL IF POSSIBLE, IF THIS WAS HELPFUL
ITWILL BE MUCH APPRECIATED.
The cold control needs replacing. Thats the knob with the numbers that turn the Ref OFF and ON.
What I do is call my local Appliance Parts Store with my model no. They are extremely helpful .
Get freezer and ref thermometer. Ref is probably too cold.
Freezer should be 0 to 10 degrees. Ref 33 to 35
If you need more help, Go here:

http://www.applianceaid.com/procedures.html

I'm including my article on Refrigerator Repair for your help and convenience.;
Please click or copy and paste into browser for Article

http://www.fixya.com/support/r5816737-fix_refrigerator_psychologically

MORE TIPS AND TRICKS:
-----------------------------------------------------------------------------------------------------
STOP PAYING FOR EXPENSIVE WATER FILTERS FOR YOUR REF. DO THIS====
http://www.fixya.com/support/r9962087-stop_paying_high_price_refrigerator
-------------------------------------------------------------------------------------------------------
WATER SPLASHING IN FREEZER AT ICEMAKER
THE FILL TUBE IN BACK OF REFRIGERATOR CAN SLIP
AGAINST THE FILL RESERVOIR CAUSING A PARTIAL BLOCKAGE
OR BECOME CLOGGED WITH ICE.
REMOVE THE ICEMAKER AND INSPECT THE FILL TUBE.
RUN WATER IN TUBE TO ELININATE BLOCKAGE AND CHECK
TEMP IN FREEZER. IF TEMP IS BELOW 0 DEGREES, THATS
OVERKILL AND USUALLY A WASTE OF ELECTRICITY TO KEEP IT THAT COLD, NOT TO MENTION THE FILL TUBE FREEZING UP
----------------------------------------------------------------------------------------------------------------------
Thanks for using fixya
Leo Ponder
imufo2
Please VOTE FOR ME AND GIVE ME YOUR TESTIMONIAL IF POSSIBLE, IF THIS WAS HELPFUL
ITWILL BE MUCH APPRECIATED.

When a refrigerator defrosts and also during normal operation there is water from melting ice or condensing on the evaporator which is supposed to end up in a pan or container under the refrigerator. This is probably full. I'm not sure how to access this on your model but there's either a bottom front cover which can be easily removed and the pan can slide out or through the access panel in the back towards the bottom. Hope this helps.

FREEZER FAN MOTOR MAY NEED REPLACED. THE EASIEST WAY IS TO TAKE OFF THE BACK PANEL IN FREEZER AND REMOVE THE FAN
MOTOR, TAKE IT TO THE NEAREST APPLIANCE PARTS STORE WITH YOUR MODEL NO.
EASY JOB.
I'm including my article on Refrigerator Repair for your help and convenience.;
Please click or copy and paste into browser for Article

http://www.fixya.com/support/r5816737-fix_refrigerator_psychologically
If you need more help go here:

http://www.applianceaid.com/procedures.html

MORE TIPS AND TRICKS:
-----------------------------------------------------------------------------------------------------
STOP PAYING FOR EXPENSIVE WATER FILTERS FOR YOUR REF. DO THIS====
http://www.fixya.com/support/r9962087-stop_paying_high_price_refrigerator
-------------------------------------------------------------------------------------------------------
WATER SPLASHING IN FREEZER AT ICEMAKER
THE FILL TUBE IN BACK OF REFRIGERATOR CAN SLIP
AGAINST THE FILL RESERVOIR CAUSING A PARTIAL BLOCKAGE
OR BECOME CLOGGED WITH ICE.
REMOVE THE ICEMAKER AND INSPECT THE FILL TUBE.
RUN WATER IN TUBE TO ELININATE BLOCKAGE AND CHECK
TEMP IN FREEZER. IF TEMP IS BELOW 0 DEGREES, THATS
OVERKILL AND USUALLY A WASTE OF ELECTRICITY TO KEEP IT THAT COLD, NOT TO MENTION THE FILL TUBE FREEZING UP
----------------------------------------------------------------------------------------------------------------------
Thanks for using fixya
Leo Ponder
imufo2
Please VOTE FOR ME AND GIVE ME YOUR TESTIMONIAL IF POSSIBLE, IF THIS WAS HELPFUL
ITWILL BE MUCH APPRECIATED.

When you push in the water dispenser do you hear two clicks? The first click is the switch in the front. The second click is the solenoid in the back. The solenoid has to open to let water through. If you don't hear that second click then it is most likely the solenoid.
If you remove the grill below the fridge doors you will find a plastic line and a coupling. disconnect the coupling. Push the dispenser arm in and see if water comes out. If it does then you have a frozen water line in the freezer door. Most likely it is frozen right below the ice cube dispenser door as it sometimes leaks out cold air if it does not shut properly. You can use a heat gun or hair dryer to thaw the line. Be careful not to melt any of the components.
If you do not get water out of the line at the coupling then it may be frozen in the fridge cooling coil. This is rare and usually only happens if you run your fridge on a very cold setting.

Provided it is the right filter, are you sure you got all the packaging off the new one - that there's no seal over it? Alternatively, try reinstalling?
best regards
CK

Your water line is frozen near the line outlet. Use a hair dryer to melt the ice and put a wire up the tube to open up the line and then your dispenser will work again after that blockage has been removed. If you remove the blockage and are still not getting water then you will need to replace the water inlet valve.

this unit has had some issues... a few things to look for first...is there any frost in freezer compartment on back wall?/ should not be if there is you have a defrost problem...next make sure the fan inside the freezer is running you may have to open door and hold door switch with hand while listening... if all that is good make sure compressor is running when you notice it is warming up your not hearing any clicking on and off are you? if so this is a relay problem with compressor ... if all that is good the major problem they are having is with the control boards on these things going bad they have updated them already 2 or three times ..hope this helps you out repost with anymore questions one of us will help you out...

There is a cap over the screw just take a flathead screwdriver and pop the cap off and tighten the screw