Top 10 GE GSH25JFR Side by Side Refrigerator Questions & Answers

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GE GSH22SGRE - water dispenser not working but ice cube maker working fine

The water dispenser is not working but the ice maker is working fine. What could be the problem?

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I fixed mine by leaving the light on the dispenser on. It took about 6 hrs, but the little heat from the light bulb was enough to defrost the water line.

Posted on Jan 07, 2008

Question

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GE ESS25XGMC WW Side by Side

I have a 5 yr. old GE side by side refrigerator. The water dispenser in the freezer door recently stopped providing water. When pushed you can hear a motor engaged, but no water. The unit still produces and dispenses crushed and cubed ice

I have moved the temperature setting of the "crisper" unit to the lowest level.

Any suggestions

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Answer

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its possible that your water tank has frozen up, try turning the refrig off and leave the doors open for about 10-15 mins and try it again. if that works just reset temp controls a little lower..

Posted on Dec 16, 2007

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Low flow from water dispenser

Water flow from door dispenser is low, but pressure at wall is GOOD. Ice maker seems to be OK, but not sure. I have plenty of ice though. I have a GSH25JFR

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hi, this can be because of the filter. when the water is flowing threw the filter, it is sent threw many channels inside the filter before it reaches the dispenser. this slows it down a bit. this is quite normal but, if it's slowed down to a dribble, i suspect a water valve malfunction or you may need to change the filter.

Posted on Mar 15, 2009

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water frozen in bottom of freezer. after frozen

water frozen in bottom of freezer. after frozen over bottom will come out into floor in front of freezer door help!!! will get ice out of bottom of freezer and no water in floor . there is a hole in back of freezer that i think the water is suppose to go down. don,t know. need held.

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follow the floor to back and you will find a trough with a hole in the center..it's clogged..a semi stiff wire or I use flexible tubing and run it down the hole to clear blockage..run hot water down it to check it is clear.

Posted on Jun 12, 2009

Question

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RE: GE model #gsh25jsrf ss. The water does not

RE: GE model #gsh25jsrf ss. The water does not dispense from door. Can I fix this? Thank you.

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At the bottom of the freezer door ( remove the kick plate ) , there will be a water line . Follow this line , about 6 " to a connector . Push in on the white ring and pull out the line , at the same time . Activate the water dispensor pad and see if water flows from the line under the refrig . If it does , then the line in the door is frozen . Either raise the freezer temp for several days , so the line in the door will thaw , or , I have heard using an air tank will blow the ice out of the line in the door . If no water comes from the line under the refrig , while activating the pad , then replace the water valve , behind the refrig , the piece the wall water line connects to on the refrig .

Posted on Nov 01, 2009

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Water dispenser not working. Ice dispenser works

Water dispenser not working. Ice dispenser works fine. We tried thawing it for a day and it worked for 1 day & stopped working again

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There should be a water filter inside the water lines to the water spout. This filter could be clogged, or the water lines themselves may still be somewhat frozen and not allowing flow to the dispenser itself.
You can also test the power to the dispensor to make sure it is drawing water. Can you hear the pump trying to pump water to dispenser? The water valve should also be opening. You can test power to the valve that draws in water from the external water lines.

Posted on Nov 25, 2009

Question

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My GE side by side is making a clicking sound.

The ice maker in my GE side by side is making a clicking sound. It sounds like a relay clicking or something. The fan in the freezer was trying to spin so I gave it some assistance with a screwdriver and now it is running. When you attempt to dispense ice the fan stops and the clicking continues.

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you have a bad mother board,i've seen this happen before,go here put your model number in and go to sealed system look at part number 801 this is usually the computer board and it will give you the correct part number,the most common board is wr55x10942p but check it by putting in your full model number,if you open the fridge door,look up on the right side wall where the wall and ceiling meet you should see a tag with model and serial numbers you just need the model number to get the correct parts.if you need any more help write back if i can help you i will good luck.go here look at the picture,look at the left bottom side,if your board doesn't have all 7 black relays you don't have the updated board in your fridge change it out.if you do then it sounds like you have a bad board,if you call the number that's on the model number tag and tell ge your board is defective i've seen them send out the parts to fix machine all they can tell you is no we can't help you out but i think they will send you the parts you need,on some of the older models you had to change out the evap fan motor too or if you didn't it would burn out the new board but they will tell you about that.good luck with your repair and here's a site that tells you about the board.
https://www.scribd.com/document/243353634/GE-Electronic-Refrigerator-AC-Diagnostics-Manual
good stuff

Posted on Jan 20, 2018

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black film on inside walls of freezer

I have recently noticed a black film on the walls of my freezer is there any other mention of this?

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Answer

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if you burn a lot of candles in your home its the soot from that...i bet you do!

Posted on Apr 16, 2010

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We left the freezer door open all night...now the

We left the freezer door open all night...now the refrigerator will not get cold?

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Answer

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the freezer needs to be shut down for a whole day in order to defrost the evaporator coils completely.
this can also be done by removeing the rear panel in the frezzer and using a blow dryer until all the ice is gone and then the unit should return to cooling normally

Posted on Jun 03, 2010

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My ice maker is working fine. My ice dispenser is

My ice maker is working fine. My ice dispenser is working fine, There is no water from the water dispenser. When I push the button, I hear a click but no water.

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I had this same issue with my GE refrigerator and figured out it is a common problem with these units. The water line freezes up near the dispenser panel. Fortunately, GE has an inexpensive solution, a water line heater, that fixes the problem with little work. Check out my blog post on my ge refrigerator water dispenser not working for complete details.

Posted on Dec 13, 2010

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