20 Most Recent GE JE1590 Convection / Microwave Oven Questions & Answers

Consult manual

You're having trouble with the keypad? That's something that some people replace themselves, or we can do it.

You can find helpful exploded view diagrams and order parts by entering your full model number here: http://tinyurl.com/gv383

If you or a friend decide to work on it, we have *critical* safety, disassembly, and troubleshooting info at our site, which is linked at our listing here on FixYa: http://tinyurl.com/yzjozk

google the make and model and you should be able to pull up a free printable version of the owners manual.

I assume you've referred to your owner's manual to be sure you are operating the convection properly?If for some reason you don't still have your owner's manual, you can get it here. See the tips on page page 30.You can also do a hard reset by unplugging the oven for a couple of minutes, plugging it back in, then setting the clock and trying again.If it's still not working, you may have a bad sensor or other problem.

Here is what I have to say about that ... all in under 600 seconds.

UNPLUG THE DEVICE - remove the cabinet ... then ...

The first thing I recommend you check is the micro switches that are the door safety interlock switches. If you are like me, guilty of opening the door with the oven running, you have burned the tiny contacts to the point they can not tell the oven the door is closed. Forget what you know about the door, the oven relies on these switches to determine door status. If the switch is not closed, (oven thinks the door is open) the heat will not turn on. Check them with a volt/ohm meter. Get a replacement switches at your appliance service center or electronic parts store for about $10.00. Don't even bother to go to the discount place, they will not know what you are talking about.

You might have a problem with the high volt capacitor. However, I rarely recommend repacement of this device due to the danger involved. This device stores 25,000 volts and can kill. It is the silver can you will find inside. They come in a variety of shapes and sizes but are generally round and about 3 inches in height. Shorting them to ground with a screw driver may negate the danger but it may also damage the capacitor and/or oven. If the device is hot, expect a large, sharp crack when you short it out. Also expect to burn your screw driver. MAKE SURE YOU ARE ISULATED FROM THE SCREW DRIVER. You can have the cap tested generally at the place that services and sells such equipment. If they test it and it is bad, it is good manners to purchase the device from them, of course.

Others will tell you your trouble is the magnatron. Personally, of the many microwaves I have worked on as the neighborhood handy guy, I have never found a bad magnatron. This device is extremely robust. Furthermore, the magnetron is probably more $ than your oven is worth. It is also a big job to replace this device. If it turns out yours is bad (after you eliminate the switches and the cap as the problem) - your oven isn't working so you might as well give it a go. Remove the old and then determine if you want to go to the expense of purchasing a replacement and trouble of putting it back together again.

I hope this helps you ... thank you for your question @ FixYa.com