20 Most Recent Ultra Max Gigaware Wireless Laser Mouse Questions & Answers

Get Driver Max and it will scan your computer and find missing or outdated drivers.

you will found small button in the bottom use it to open

You can order or purchase parts for computers at best buy if they don't have it in stock then you can order it or you can ask for open box products and get them at a discount

Sounds like the laser failed. Return it for replacement.

try using the mouse on a different surface
and use it near your comp.the range affects the connectivity

You can download the drivers for the mouse, or twist the usb cable around, if all else fails buy a new one.

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You should try replacing the batteries in the unit, if it still freezes after that, try unplugging and replugging the wireless receiver. If it still freezes, try it on a separate PC. If it freezes still yet on a different computer, then you know the mouse has a hardware problem and should be replaced. If it doesn't freeze on the other PC then you will need to reinstall the software for the mouse on your main computer.

yes you are correct , with the new laser mice, some are finicky about what surface you use them on

hi there, the problem with wireless is that the farther you get away from the computer, more data is lost in the air. It means that the mouse isn't close enough to the computer. Try moving the mouse closer to the receiver and see what happens.