20 Most Recent Acer TravelMate 6493-6495 Notebook Questions & Answers


Drop down to the 'paragraph' that starts with - Travelmate 200.
(200 in Blue)
Go down to the 7th line (5730 in Blue), scroll across, and click on -
6493 in Blue.

This is a PDF file. The computer you are using now has Adobe Reader on it, which uses PDF files.
After you click on the file name (6493) it may take up to 30 seconds, before the first page comes up.
The file is downloading in the background.

The CMOS Battery, or also known as the RTC Battery, (Real Time Clock), is on the BOTTOM of the motherboard.


Scroll down a little to the two Large views of the motherboard;
1) The first view shown is the Bottom side of the motherboard.
Has the blue -
For Acer Travelmate 6942 6942G notebook motherboard MBTLN0B001 and tested+ree, above it.

Yes. TravelMate 6492, not TravelMate 6493. The RTC Battery is still in the same place.

Above the pink processor socket......see the Yellow round object?
It actually has wires coming from it, that end in a small white connector.
Not the same color, not the same series, but gives you a better look at this type of RTC Battery setup,


There is a little round watch type battery in that Yellow, and that Black plastic 'bag'.

Losing date, and time? Replace CMOS/RTC Battery.
Need to reset, or wipe out a BIOS password, or HDD password?
Not THAT way.

Go to Page 53. (Adobe Reader page number box at top)

Page 168 - Bottom View of motherboard - Number 13 in the chart -
CLRP2 - CMOS clear
(Clear CMOS jumper)

Instructions on Page 169

The Service Manual doesn't show the location of the CMOS battery.
DOES state it in Troubleshooting / Random Loss of BIOS Settings Page 148 at the Bottom.


Just an average laptop disassembly video I found. Skip to 3:40 or so to start.
You SHOULD wear an ESD wrist strap, and have it's aligator clip attached to a good ground source.
He is AT least working on a wood table top.

Perhaps some of these Acer pictorial guides will also help,


Could I be wrong about the CMOS Battery location?



Look down in the Battery Compartment for the CMOS Battery, or in a small hidden panel down in the Battery Compartment.
Also look on the top of the motherboard, once the Palm Rest Cover (Top Cover) is removed.

For additional questions please post in a Comment.


Acer TravelMate... | Answered on Nov 01, 2012

Buy a new battery. The battery is dead. Batteries only have a useful life, then they have to be replaced. If the power cord works and allows you to use the laptop, then your battery is definitely bad if it does not charge or if it does not let you stay on the computer without shutting down after a short period.

Acer TravelMate... | Answered on Apr 25, 2012

click on your start menu and in start search type msconfig that should take you to the correct system recovery.If not check the control panel for back up and restore

Acer TravelMate... | Answered on Jan 27, 2011

Hi Jordan,

I assume you put in the sd card and nothing happens - no autoplay options. If you click start-computer, do you see the card reader listed with your drive letters? If not, you are probably missing the driver for the sd card reader.

Go to support.acer.com - service and support - drivers and downloads.

Follow the screens to find your laptop and you should see the driver there. Download it and install it and the problem should be solved.

Please let me know if this helps :)



Acer TravelMate... | Answered on Jan 02, 2011

You will need to install updates for your video card and your O.S.

Acer TravelMate... | Answered on Sep 05, 2010

I am so sorry to hear that,of course you can recover his password by using Windows Password Recovery 6.0, which is very smart and just take a short time to reset a new password. It is great and you can also have a try. download it from password recovery

Acer TravelMate... | Answered on May 31, 2010

You could have a faulty memory stick or your operating system is corrupt and will need reinstalled try the memory sticks first.

Acer TravelMate... | Answered on Feb 23, 2010

Why do you think you need new firmware for the drive? Is there a problem with the drive? I've rarely seen new firmware fix issues. I've seen it introduce lots of new issues though.

Anyhow, don't do it if no problems. Post a comment if you need more help :)

Acer TravelMate... | Answered on Aug 26, 2009

Terrible storm, did that include lightning ?
If you re-installed windows, did you re-install the correct Acer drivers ?
Turn off the computer and take the battery out of the laptop over night
and then put it back together and 10 to 20% of the time, it re - boots and un-freezes the modem...
The modem has a small brain that is why u unplug the battery over night to try to get it working correctly again....
Also check for Acer drivers for that modem.....

If it still does not work then you will have to replace the modem with a usb dongal type modem like US Robotics for about 25 to 35 plus shipping....
US Robotics 56K modem w Dongle cable pcmcia USR CC1560 I hope this helped you
Thank you Techlahj

Acer TravelMate... | Answered on Aug 22, 2009

Does the FN key still work with any other keys ?

Acer TravelMate... | Answered on Aug 20, 2009

go and put it in dustbin i have done this and my problem is solved

Acer TravelMate... | Answered on Aug 05, 2009

When you say play DVDs you mean watch DVD movies? Assuming the drive is not broken you need to use the DVD app. You could use VLC Player which you can download. It's an orange traffic cone icon.

Acer TravelMate... | Answered on Jun 11, 2019

There are many reasons this can be happening. Try starting the computer in Safe Mode with Networking and see if the problem still exists. If not that means there's a problem with the start up boot process. Questions to consider: How old is the machine? Have you done all your updates? Possible virus. What exactly does the Blue Screen read? Is it a quick blue screen then restarts or does the blue screen stays? We are computer service company that offers remote free diagnosis. Call us to today at (877)608-4574 or visit us at www.aplusonsite.org.

Acer TravelMate... | Answered on Aug 22, 2017

I found out in Google that this tablet has Windows 8 on it.

You can install Facebook on it by going to the "Microsoft Store".

If it didn't install, check if your operating system is 8.1

Let me know if that helps.

Acer TravelMate... | Answered on Jan 31, 2017

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