Top 20 Panasonic KX-T7731 Corded Phone - Page 4 Questions & Answers

If you log into mailbox 998, which you can from anywhere in the World, you can get access to all of the greetings. You just have to figure out where they are stored. This is assuming you have a Panasonic brand external voice mail.

Carl

Keep pressing the * button on an idle phone. It has 3 steps.

Carl

You have to do 2 things: Make it ring and turn on Line Preference-Incoming Ringing line. The first is done from SYSTEM programming in programs 408/409/410 for DAY/NIGHT/LUNCH. The second is defaulted to Ringing so if the phone rings, it's supposed to work. If you've changed it, then from your idle phone you press PROGRAM and dial 22 STORE. (21 is no preference and 23 plus a number is a specific line).

Carl

The 170 card is an 8-port DHLC and it's pinned exactly like the old 123211 and the TD series systems where the first 2 pairs are the voice and data for a Panasonic Analog phone or a single line set on the first pair, and the 3rd pair is unused in the TDA. There are 8 3-pair sets in the cable and the 25th pair is nothing. Here's a link to an installation manual http://public.carl.airpost.net/Pana/TDA/100_TDA_IM_07-04.pdf The instructions start on page 139.

Carl

This has about 5 different conditions, so let me start somewhere.

Pretending your 7731 is connected to a recent Panasonic KSU, like a TA series, you have the ability to set the time by hand, or CID delivered in the first call after 2 or 3 AM will do it. If the sender is still on standard time (typical with VoIP delivered CID), then it will reset the clock to a different time (-1 hour) every day and it will be noticed if you set the clock and the first call of the day follows.

In addition, via programming from the main phone, you can set manual or automatic switching for day, night, and lunch modes. That procedure is outlined in the Programming Manual for your system, but it involves setting the clock times in Maintenance console 1.4 or programs 006 and 007.

If you absolutely want to never have to deal with clocks or night mode, then set 006 to manual and dial 781# on the intercom from the main phone (x101).

Note that this is only the solution for TA series KSU's.

On an idle phone, keep pressing the "*" until it shows up. There are 3 steps.

Carl

115 is the port the voice mail is on. The prompt is "enter password then #". The password is your voice mail password from the extension you're calling from. If you are trying to get your messages from another phone, press #6 * and your extension. It will then ask you for your password to your voice mail.

There are FOUR system manuals and TWO manuals for the TVA or TVS voice mail system. None of them say 7731 on the face of them, so post back with you KSU and Voice mail models.

Carl

A 3x7 system with 7731 phones tends to show that you have a TA-624/824 series system. CID is delivered to the phones via a xxx93 card and programming. In a 624 it connects to the main board via a ribbon cable and is installed in the system cover. The 82493 cards plug into slots on the main board. Once, or if, the card is installed, it needs to be turned on via programming. At the very minimum, program 900 in system programming turns it on and there are other parameters that you can adjust in the 900's.

Carl

A TA-824 comes with 4 manuals. One of them is the Programming Manual (PM) http://www.public.carl.airpost.net/Pana/TA-824/300_TA_PM_07-04.pdf and in it there is a description of how to program the system and set up incoming ringing in system programs 408-410 (pdf page 40)

Carl

Pretend the phone is connected to a Panasonic TA series system. From extension 101 dial 781# on the intercom. It will put the system into day mode.

Carl

The CID comes from a card with a part number ending in 93 as in 62493, 82493, 84893, etc. That and programming will display CID to Panasonic system display phones.

Carl

You have a 7731 phone. The phone system could be any one of 18 Panasonic cabinets, but probably a TA series. Voice mail could be a BV, TVx box, or central office based. If CO based, an 824 will listen for the stutter dial tone and light the MW light on a phone. There are instructions to make that work.

So, try editing your question to give a bit more information and it makes it easier to give you an answer.

Carl

Why would you want to "delete" extensions?

Here is a quick setup guide for your phone:
http://www.columbianet.com/KXT7720.pdf

Look in the subscriber's manual. It is on page 48 in mine. (Section 5.8)

You don't need software to change it, only the manual. In the opening pages are the instructions to default the system and erase all the messages. If you have lost the oringinal notes, $120 isn't all that out of line for a dealer to break into the system and map out the custom service menus.. It's more that I would charge, but I'm not there.

Anyway, a 7731 is just a phone. It connects to a Panasonic system and the voice mail system is either part of the system or a seperate box. If it's a TVS, you access it via the serial connector and Hyperterm. If it's a TVA (black and blue box) you access it via the USB, serial, or LAN port.

It's initialized by the rotary switch or the dip switches on the box.

Carl

Here is a link to your manual.You do not have to sign up for anything and there is no junk after.Click download,then enter the 5 digit code and press download again.It will open a menu.If you want to save it permananetly click save.It will most likely save to your documents folder.For 1 time use click run.You may want to save this site for future reference also.It is excellent and has a wide variety of electronics.If you have any questions or need more help,just comment here and I will get an autolink to your post and reply ASAP.I really encourage responses so I can follow up properly as I know where you stand and asking someone else restarts all the explaining because we cannot see other 'Expert's' responses.Good luck,Greg
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http://www.retrevo.com/support/Panasonic-KX-T7731-Telephones-manual/id/2878ag021/t/2/

With the handset on the cradle:
Press Program button
Enter *#
Enter the system password - system default is 1234
Enter 000
Press the Auto Dial/Store button
Enter date using the Scroll button (the round one used for spkr volume) to move to right and left to next field
Press Auto Dial/Store button to accept setting
Press Redial button to move to time
Enter time using Scroll button (the round one used for spkr volume) to move to right and left to next field
Press Auto Dial/Store button to accept setting
Press Auto Ans/Mute to exit Date & Time
Press Program Button to complete

The call forward timer is dependent on the phone system your 7731 is plugged into. In a TA series, you get 5,10,15, or 20 seconds. At 20 seconds, it would be transferring on the 4th ring. It's an adjustment in system program 202 and the time is system wide.

If you happen to have a different system, like a TAW, TD, or TDx phone system, you get better times and individual delays.

Carl

Did you program the 2 buttons for CID-S and CID-I?

I can tell you how to do it, but it won't mean too much if you don't have the other programming done.

Try storing 96 and 97 under a couple of buttons.

Carl