20 Most Recent Ctm HS-2800 Power Wheelchair Questions & Answers

The joystick will display a sequence of flash codes. Count them and find the count here: This could be several issues, But the flash code will tell you for sure.

1. Stall Timeout, Joystic out of neutral
2. Battery Voltage too over 32VDC hi or too low under 17VDC
3. Left motor Fault
4. Right Motor Fault
5. Left Brake Motor fault
6. Right Brak Motor fault
7. Shark Control Module Faul
8. Power Module Faul
9.Shark Module Faul

Contact me Direct 909-590-1388 x115 CTM HOMECARE OFFICE

Information on your CTM HS-2800 is here:

http://www.ctmhomecare.com/Products/index_Detail.asp?tStyle=0202&PModel=HS-2800


Your User Manual is here:

http://www.ctmhomecare.com/PDF/Owner_Manual/User%20Manual-2800%20USA.pdf

As her to explan to you how she recharges the batteries and how often she recharges the batteris, make sure she is following the owners manual. http://www.ctmhomecare.com/PDF/Owner_Manual/User%20Manual-2800%202800.pdf Explan to her the batteries can NOT Overcharge, Also trace the wiring for breaks or disconnections.

Absolutely not. Higher amphour batts don't put out more voltage, just more voltage longer.
The 2800 takes U-1 gel cell batts that run about 33 amphours...good for about 12-16 miles. You might be able to fit bigger batts in it, but measure first before you buy...gel batts are pricey.

Babble replace the batteries and check out my tip on charging your new batteries. if Medicare paid for your chair then they will cover most of the cost of new batteries contact the provider that sold you your chair and ask if they can change the battries for you Hope this helps

Poor batteries or very weak batteries Also make sure you have the speed control to full in a safe area and try it there. But my bet is on the batteries Good Luck

1) Order a new charger. 24 volt 3-amp.2) Replace the batteries if they are over a year old. Usually two each size U1 gel\AGM or SLA 12volt 34amp-hour.

This sounds like a service plug. Two different style shapes, one square and one rounded at the top with two connectors inside. This is where if it went to be serviced, they can connect it to their service machines, I wouldn't worry about it.

Could be in Lock Mode. Don't know your controller type but VSI Profile LEDs will scroll from left to right when in a lock mode. Identify your controller and get lock/unlock instructions.

hello,

You can contact them for questions, and comments,

they will be Happy to Answer your questions regarding application, and will gladly assist you in locating the correct parts for your electric wheel chair

you can also rich them at email at: [email protected] or [email protected] and

Toll Free: 877-929-7280 (Continental US Only)


thank you and thanks for using fixya.
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The problem is going to be your motor. After extensive usage, the motor will give up internally and some times it will burn and melt the possitive/negative cables at its housing and it will give you issues with the batteries and the module.Luis CTM: 909-590-1388