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NRS Hoveround MPV 5 - Used Power Wheelchair - Page 4 Questions & Answers
Chair was working just fine and now it won't move
These chairs use Lead Acid Gel Cells and they do go bad after a while It is not unusual for them to be fully charged and loose the charge in just a few hours as the internal resistance of the batteries are compromised by warped plates due to heat generated by the charger. It also could mean that the connections have become corroded and just need to be cleaned. Check that first.
I have borrowed a older
renda you will need to buy 2 U1 batteries for the chair. Check with a battery outlet like Interstate and they should be able to help. Hope this helps you
Having trouble sterring my Hoveround
The VSI controller (joystick) for this power wheelchair can be adjusted using a PP1 programmer available to a dealer or certified technician. Adjustments can be made through programming for joystick throw and sensitivity. I suggest you contact a local power wheelchair dealer to provide this service.
In my experience, I have never charged a client to program their power chair if they have come in to the retail location. The programming is quickly and easily done and it is just plain good customer service to do it free of charge. If a technician needs to be sent out to the home it should be a minimum labor charge. Hope this helps,
I need an owners manual.
PK 36 hours charging is too long you will damage the chair and the batteries. You shouldn't have to charge more than 12 hours and never more than 24. If the batteries are weak the chair might power up but you don't have the power to energize the motors. If you have a digital voltmeter set it to 200 volts dc and plug the leads into the two outter holes of the charger port located on the joystick. You should be reading 25-27 volts with the batteries fully charged. Anything less than 20 volts will not be enough to power the chair. Hope this helps you
When you try to turn
Good morning.Visit: www.alldatasheet.com its a free site & dowwload a troubleshooter as a PDF File.Save it
to your Adobe Reader + print for future ref & store in a polythene sleeve A4 Folder. The Shoprider 1 is:-
troubleshooting_2007 SHOPRIDER.pdf.This has a lot of info you will be so happy to learn about,its 36 pages
long.19 to 36 are info on wheelchairs.1 to 5 is on batteries & chargers & 6 to 18 is on scooters.Hopefully this will help you,i have a scooter myself & know what its like to be without it.Merry xmas,any problem,just ask again Colin.
Hoveround mp5 dirve is jerky
There are several possible reasons for this:
Are your batteries fully charged? If you do not have full power, it may affect the power of the motors as well as the action of the controller.
Are your pneumatic tires fully inflated?
Is the rider or the MPV5 within the 300 pound weight limit?
Is the chair able to operate straight when you press the joystick forward, or does it want to go to the side or in circles? If it will not drive straight, and there is a grinding sound, that can indicate a problem with the bearings in the caster tires in the back. If it will not drive straight and there is a whining sound, that can indicate that a motor is going bad. If the power chair wants to go in cicrcles, there may be a bad fuse, motor or keystock.
Without additional information, it is difficult to determine the cause of the problem. If your insurance will nto cover the cost of repairs, Hoveround can at least send a technician to diagnose the problem and give suggestions or a quote to repair it; 30 minutes of labor is usually around $50.
Good luck!
My hoveround MPV5 doesn't move.
Scottyguy Check your freewheel levers in front of the seat and make sure they are in the drive mode. If they are check your owners manual to see if you have a lock out function for your joystick If you have a lockout then it should tell you how to get it out. Some chairs can be taken out of lockout by pressing the horn button twice as soon as you turn it on. Others use the on/off button pressing the on/off button twice and then turning it on will get it out of lockout and then others use the joystick turn the power on immediately push the joystick full forward until you hear a beep then pull fully backward till you hear another beep then release to the center. With the Hoveround I don't know if they have a lockout or not and how to get it out but the examples I gave you are the only ones I am aware of. If all else fails you can contact Hoveround @ 1-800-964-6837 and ask for tech support explain your problem and hopefully they can help Hope this helps you
Does my Hoveround need to
Either way will work when charging the batteries and it wion't hurt the chair either way. If you can stand to have the lights scrolling all night when you charge the chair then leave it on If not turn the power off Your charger will tell you when its finished by turning the yellow light green. Hope this helps
All joy stick lights stay on constantly.
Hello.Hopefully this will help you.Any problem,please ask again.Visit-www.alldatasheet.com & download a troubleshooter for your product.Save it to your Adobe Reader as a PDF File + if you like print for future ref.I am disabled myself & know what its like to be stranded.Merry Xmas Colin.
Need a owners manuer for hoveround mpv5
Contact Hoveround at 800-964-6837. If you are not the first owner of the power chair, you will need to register your chair into your name so that a part order can be created. Manuals are $20 plus shipping. To register your power chair, give them the previous owner's name or the serial number, which is located in the opening for the manual brake release just above the footrest.
Good luck!
The right arm rest on
If you tightened the Arm Angle Adjustment bolt as shown on page 28 of your Owner's Manual (under the arm rest near the pivot point) by using your supplied 1/4" hex wrench, but it does not want to stay in place, the threads on the bolt may have become stripped with age and wear and needs to be replaced. You can also try applying a substance like Lock-Tite to the threads to see if that will keep them in place. If not, the armrest may need to be replaced, approx $118 plus labor to install.
Good luck!
What l need to know
You might check the connections at the battery. Be sure they are tight and corrosion free... I hope this will help you...
CHAIR BEEN SITTING FOR A
Ed After a year the batteries are shot and the charger cannot revive them Sorry but you're gonna have to spring for 2 new U1 batteries. Hope this helps you
A friends mom died and
under the front of the joystick there is a 3 prong recepticale for the charger Hope this helps
It has been sitting for a year and I plugged it in
Your batteries are shot. If they haven't been charged for a year you won't charge them now or ever. Replace the batteries, charge before use and regularly as you use the chair. The new batteries need to be broke in and must receive use to get them to 100% Use your chair daily and charge daily for at least 20 days. Hope this helps
Cant get my hoveround to start
Make sure the batteries are fully charged, the fuses are intact, there are no flashing lights on the controller and the brakes are in the upright "drive" position.
Where can I get owners
I've looked at the Hoveround website and couldn't find a download for a manual for the MPV 4 So i would recommend calling Hoveround directly and asking for one You can call 1-800-542-7236 Hope this helps
Changing Battery
The battery that you need is a U1, 12V 33amp, you will need two of them. If your insurance will not cover replacement via Hoveround, you can purchase the batteries on your own at Batteries Plus, Insterstate Battery or any other battery warehouse for $75-120 each.
Remove the black webbing strap over the battery covers by squeezing the plastic pinch clip. Remove the cover carefully so that you do not yank any of the leads. Using a wrench loosen the bolts that attach the leads to the posts, be careful if there is any corrosion that may irritate your skin. Check the fuses to make sure they are still good; if not they are regular automotive fuses that are inexpensive and can be found at any auto parts store. Remove the plastic caps or any packaging from the new battery posts and seat the batteries on the tray, connect the leads to the posts as indicated and tighten with a wrench. Turn the power chair on to make sure the connections are good and that you get power. Replace the covers, and tighten the straps.
You may want to use the power chair until the battery is used up before you charge it fully for 8-12 hours; this will ensure that the battery gets FULLY cycled and any buildup inside the battery from it sitting on the shelf in the store is burned out. Make sure that you charge the power chair after a full day's use for 8-12 hours (overnight), not after every trip as overcharging can cause damage. If the power chair in not going to be used for a while, continue to charge the batteries at least one day a week to keep the batteries fluid.
Return your used batteries to the battery store or auto parts store for proper disposal. Good luck!
Motors not sincorised right motor
Check to make sure nothing has wrapped around the drive tires or axles that may be causing the motors to run improperly. Make sure your drive tires are fully inflated to 45-50 PSI. If you are still having problems with the chair pulling to one side, listen as you operate your power chair for any noise or vibration. A chirping sound can indicate a bad motor, grinding or rubbing can indicate bad bearings in the casters. Motor replacement can be costly, unless your insurance can pay for it. If you got your power chair from a second party, you will most likely have to pay for any repairs COD. Contact Hoveround sooner rather than later as Tech Service calls can take some time to schedule.
Good luck!
The chair is plugged in. it says fully charged but
It sounds like the batteries have gone bad and need to be replaced.
The batteries contain a gel that needs to have current run through it on a regular basis (at least 8 hours once a week) or it will solidify. If you attach the charger, what will most likely happen is the green light will either stay green or go to green after a very short time. When you turn on the power chair, nothing happens. The charger will indicate the batteries are full, but instead of being full of pwer, they are full of crud. Your warranty will most likely not cover replacment as this is due to customer neglect, but your insurance may still cover the replacement if you can wait for the process to go through. Otherwise, you will need to replace the batteries on your own, type U1, 24v 33 amp. Good luck!
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