20 Most Recent NRS Hoveround MPV 5 - Used Power Wheelchair - Page 8 Questions & Answers

Not good- water and electronics don't mix! The problem will depend on how many lights are blinking. Here is a link for more information:
http://www.pgdt.com/scenter/diagnostics/diagvsi.html

Tom my knowledge, you can only get them directly from Hoveround for $20 plus shipping. Call in for a question, we can troubleshoot over the phone for free.

If your Power Wheel Chair has been sitting idle for a while, the batts may need to be completely replaced. There is a gel inside the batts that need to have a current run through them via the charger on a regualr basis otherwise it will solidify. If the charger lights are onm you have connected the charger correctly for over 24 hours and the batteries are still not showing they have been charge, there may be damaged cells which means both batteries need to be totally replaced.

There are no actual repair facilities; technicians are dispatched by Hoveround to do the repairs in your home. Another option would be to look up a durable Meical Equipment repair service in your yellow pages, or a small engine repair (lawn mower repair) in your area. Call Hoveround Tech Support, they can trouble shoot many things over the phone for free.

Make sure that your tires are both inflated to 45-40 psi, have good tread and are not leaning on or out of the frame. Were both of your batteries replaced at the same time? Is there any noise or vibration coming from the motors that may indicate one has less power than the other? You may want to check the bearings in the casters to ensure they can move freely. I hope this helps!

I've looked at the Hoveround website and couldn't find a download for a manual for the MPV 4 So i would recommend calling Hoveround directly and asking for one You can call 1-800-542-7236 Hope this helps

Ok pulling the rug from the wheels shouldn't have caused that unless you disconnected one of the battery cables. Look at each cable coming out of the battery boxes where they connect to the black box under the center of the chair. Make sure that each cable is securely plugged in. Hope this helps you

Ed After a year the batteries are shot and the charger cannot revive them Sorry but you're gonna have to spring for 2 new U1 batteries. Hope this helps you

It sounds like the battery has discharged itself beyond the point of being able to charge back up. This can happen if a battery of this type sits unused for a long amount of time as yours has. My suggestion is you give Hoveround a call and they can help you get it jump started, or can point you to someone in your area that can do it for you. 1-800-542-7236 is their number. It is definitely fixable, but requires a special unit to get the battery going again.

Thanks
Tim

Albet There are two levers in front of the chair ahead of the batteries In one position you are in Drive and in the other Freewheel. Make sure that both levers are in the same position depending on what you want to do Hope this helps you

lallman first unplug the joystick cable from the base plug then remove the seat by lifting it off the center post (there is a pin or bolt in the post under the seat that you need to remove) Once you have the seat off you will be able to see the 2 battery boxes. Unplug the connector from the boxes by turning the connector and pulling them out. Undo the straps around each battery box and take them off (they will only go so far because of the battery wires. Remove the wires from the batteries and reinstall on the new batteries paying attention to the polarity red to pos and black to neg. Then reinstall like you remove them. Hope this helps you

Kw How old are the batteries and have they been sitting up for a long time? If this is the case the charger cannot pick up really low batteries and charging them for 48 hours won't help. Unfortunately you have to get 2 new batteries. Your chair requires 2 U1 batteries. Now if the batteries are fairly new and when you plug the charger into the joystick you should be getting a red light and a yellow light on the charger. When fully charged the yellow light turns green. If you have both lights and it never turns green bad batteries if no lights or just the power light bad charger, If you have a digital voltmeter you can set it on 200 volts dc and place the leads in the two outter charger plug holes on the joystick. It should read the battery voltage fully charged 25-27 volts HOPE THIS HELPS

Contact Hoveround it is under warranty

Flo If the chair is in good working order, you can try to sell it but remember that it won't bring much or you could donate it to a local nursing home or assisted living facility or just junk it if it needs repair Hope this helps

Make sure the release levers are up all the way (in front - above the footplate). Shut power off and try chair again. If the entire row of battery lights on the joystick controller are still flashing, you need a new joystick. Contact Hoveround or The Aftermarket Group online who will qoute you a repair cost. It will probably run anywhere from 300 to 1100.

If the lights are chasing left to right then you are in inhibit mode meaning a charger is attached or there is a problem in the joystick with the inhibit functio. Right to left chasing I think means you are in freewheel. Turn the Power off and reset the levers in front on the chair then turn the power back on and hope the lights are steady and the chair will work. If this doesn't do it maybe you are in lockout mode. If you have the manual for this chair it should explain how to get out of "lockout". If not try turning the power on and within 10 seconds push the joystick straight forward and hold until you hear a beep then immediately move the joystick to the rear and hold until you hear another beep then release joystick to the center. This should get it out of "lockout" Hope this helps!!! Of course you could always call Hoveround and ask for tech support to help with this. Checkout their website for phone number Hoveround.com

Your charger is not working correctly or you have a bad battery or both Hope this helps

As you said, you didn't get the instruction manual, it's true, they don't distribute the user manual to the customers. In fact there's no code to reset, but if it's not working, the only thing you can do is remove the battery and reinstall them again. It should work fine if there isn't internal problem or battery discharged problem. If you want the manual, they'll as for additional $26-$30, so I don't want you to waste the bucks, rather call them on this number 1-800-542-7236 (toll free number) and ask them for help, they'll gladly give you the instructions according to your needs. You can also contact online using the "contact us" form, but it's better for you to directly call the number i've given and talk to their customer support.
Hope this helps you.

Good luck.

Thanks for using FixYa.

mcdevito75 here, The control switch could be bad, Contact Hoverround online at Hoveround .com You can also check with any Medixal Supply store in your area.

Hi. Check the wiring on the batteries, red to red, black to black.
Did the machine operate before you put the new batteries in it?
Also check the battery lead connectors.
Check the motor led connectors.
Is the hand controll unit connected.
I once got called out to repair a scooter that wouldn't go. The customer had a chinchilla that had chewed all the wires under the machine.
Good luck. Neil.