Top 20 Bosch SHU9915UC Dishwasher Questions & Answers

0helpful
1answer

"Runs" even with door open - water drains

Unplug the dishwasher from the plug site, wait one minute and plug it back in. The computer will reset itself. It should run perfectly.
10/28/2017 2:09:03 AM • Bosch SHU9915UC... • 5,023 views • 0 helpful votes
0helpful
1answer

My Bosch Classixx (about 10 years old) dishwasher

Check you dont have a small inline filter inside the inlet water pipe. Either at the "tap" end or can be on the machine itself. They look like a small sieve. Remove it and clean with a toothbrush. Then put back.
4/5/2017 2:48:02 PM • Bosch SHU9915UC... • 256 views • 0 helpful votes
0helpful
1answer

The upper spray arm came detached, how do I reattach it?

On my dishwasher, this arm attaches with a huge gray plastic screw. If it comes loose, you'll usually find the spray arm sitting in the bottom rack, but the screw falls down to the bottom of the tub. The spray arm has a hole that goes all the way through its center. One of these holes is larger than the other, so the arm will only attach in one direction. Most of the spray holes on the arm face "up" when installed. Slide out the upper rack, position the spray arm on its pivot, then insert the screw and turn clockwise to tighten it. The arm should spin freely. If this arm isn't attached, none of the dishes will wash well (due to a loss of water pressure).
5/21/2015 5:31:55 AM • Bosch SHU9915UC... • 724 views • 0 helpful votes
manual
0helpful
1answer

I have to constantly do a manual drain which seems

i have the same problem....i would think the inlet valve is leaking....that would be the mechanism where the water supply is attached to the dishwasher.......did you get yours fixed? can you help please?
10/10/2013 7:58:11 PM • Bosch SHU9915UC... • 127 views • 0 helpful votes
0helpful
2answers

Bosh wishwasherhow do you unlock the child safety lock?

Hello there and welcome to fixya The child lock function of your Bosch dishwasher prevents accidental program changes and stops children playing with the controls while the appliance is running. You might want to turn the lock off if it has been accidentally turned on. The controls of the dishwasher are disabled, preventing you from starting a new wash, while the child lock is running. The lock is simple to turn on and off, as necessary, in just a few secondsRead more: How to Get the Child Lock off a Bosch Dishwasher ' eHow.com http://www.ehow.com/how_12069321_child-lock-off-bosch-dishwasher.html#ixzz2E7bFXnhsplease feel free to give me a rating if this works for you it helps me give you the best help i possiabley can ok Best regards Mike
12/4/2012 9:24:28 PM • Bosch SHU9915UC... • 2,936 views • 0 helpful votes
1helpful
1answer

My bosch dishwasher won't start

see this causes and fix it. God bless youPower Supply The main power supply is the first thing to check. Also remove the toe kick and the cover on the power box and check the connections. Also check for 120 volts at the power box. Hi - Limit Fuse This will fail if your dishwasher overheats and occassionally with power surges. This is easy to check, inexpensive and a quick fix. Just check the terminals for continuity ( remember always remove one wire) if you have none replace the hi limit fuse Door Switch This is the second place to look. Again an inexpensive easy fix. The following video will walk you thru checking the door switch. . The power comes into the main power box and usually runs to the door switch next before entering the main control module. Main Control Module / Timer The main control module or mechanical timer controls all the functions of the dishwasher. To check this you will need to find the 2 leads that supply the power to the control. They will be marked on the wiring diagram. They usually come from the hi - limit fuse or the door switch. When the door is latched you should have 120 volts entering the main control. If you do not the problem is not the control. If you do have power entering the control but none of the functions work properly or it does not respond at all you will need to replace the control module , this is easy to replace but not very inexpensive to purchase. Consider the age and overall condition when purchasing this part. Motor The motor may have failed. If the control illuminates on electronic versions the problem may be the motor. To check the motor refer to the tech sheet located behind the console cover on most models, this will sometimes have the ohm reading of the motor. Also check each lead to the metal housing of the motor to check for shorts in the motor. If you do not have the ohm reading specicifications, check for continuity if none replace the motor Make sure the motor is receiving power Float Switch If the float switch has failed or is stuck the dishwasher control may not respond. The float switch is easy to check and replace.
10/17/2012 12:26:47 AM • Bosch SHU9915UC... • 11,466 views • 1 helpful votes
0helpful
1answer

How do you replace the check valve in a Bosch SHU9915UC

could be drain hose not connected
5/25/2012 2:05:29 AM • Bosch SHU9915UC... • 871 views • 0 helpful votes
0helpful
1answer

Dishwasher will not fill with water when turned on

Hi and welcome to FixYa, I am Kelly
The following steps require using electrical power. You assume all responsibility / risk for any mis-fortunes cause by working on this dishwasher with power applied.

The first step will require using a meter on the water valve solenoid teminals.
- Remove all power.
- Remove the lower toe / kick panel(s).
- Locate the main water supply line and follow that to the inlet water valve.
- Slide the connector(s) off of the solenoid and read resistance on meter scale R x 1 or R x 10. You should read a low resistance. If you do not read any resistance the inlet water valve has failed.
If you do read resistance you must check switch the meter to AC voltage and apply power and read for AC voltage on the teminals of the wire harness.
- Start a reular wash cycle to where the unit should be filing with water.
it SHOULD read 120 VAC.
If you have no power at the connector teminals
- Check the float switch plastic FLOAT. If the float is stuck in the UP position due to food particulate on the FLOAT stem you willnot have power to the inlet water valve solenoid.
If you have power to inlet water valve solenoid and it is buzzing / humming but you get no water there is debris in the main water supply line. You wil have to shut off the water supply and clean out the inlet of the water valve.

The inlet water valve replaement part is here:
http://www.appliancepartspros.com/modelsearch_model.aspx?model_id=233229
Detailed View
http://www.appliancepartspros.com/Appliance-Parts/bosch-water-inlet-valve-assembly-item-number-ap3783031.aspx

This is what the float looks like:
http://www.appliancepartspros.com/Appliance-Parts/bosch-float-item-number-ap2802399.aspx

This is the level switch assembly:
http://www.appliancepartspros.com/Appliance-Parts/bosch-level-switch-assembly-item-number-ap2802390.aspx

This is the actual Float switch: (3 terminal)
http://www.appliancepartspros.com/Appliance-Parts/bosch-float-switch--3-terminal--item-number-ap2802373.aspx POWER to the inlet water valve solenoid comes from this switch.

Check for s stuck float... and that the level switch is actuated as the float id lifed gently up and down. If you do not hear a micro-switch click the switch is bad. If the float is hard to move... clean it as best you can so that it moves freely up and down.

One of the above is causing your problem.

Thanks for choosing FixYa,
Kelly
7/27/2011 10:43:22 PM • Bosch SHU9915UC... • 667 views • 0 helpful votes
0helpful
1answer

Upper rack rolls out automatically

Hello,

The cause of that is the d/w not being level. It's fairly easy to level be removing the lower kickplate(under and slightly back from the front door panel) and either raise the front or lower the rear. Depending on your counter top its most advisable to lower the rear,if you have a stone countertop lowering the d/w is a whole lot less likely to damage a expensive countertop.To lower the rear look and find a plastic hexagon shaped screw with a slot in it ,located in the center of the base frame,use a straight blade screwdriver and turn that piece in a counterclockwise direction, if you raise the front, the legs are in the corners of the base frame also turn them in a counterclock wise direction to raise dishwasher

Good luck
I hope this help,if it does please give me a 4 thumbs up rating

Gene
7/30/2011 3:24:26 AM • Bosch SHU9915UC... • 222 views • 0 helpful votes
0helpful
1answer

We have 3/4 of an

Hello, welcome to FixYa.

I understand you have a Bosch dishwasher were you have 3/4 of an inch of water in the bottom...this can be the result of several things actually.

The first thing to rule out is any blockages in ther hose or the pump well. Remove the spray arm and filter and then the impeller cover to check for any debris...to do so is as follows

1) remove the spray arm simply by pulling it up and off.
macmarkus_821.jpg
2) now turn the fine filter counterclockwise and pull it out. This will also release the stainless steel filter below.
macmarkus_823.jpg

macmarkus_824.jpg
Under the filter you will see the sump with the drain pump to the left and the wash to the right. i.e.
macmarkus_822.jpg

3) With a number 20 torx screwdriver remove the impeller cover and check the impeller for damage or any debris...i.e.

macmarkus_825.jpg

You could also be getting water backing into the unit after the pump stops if you have a worn or blocked check valve.
macmarkus_826.jpg
I could possible send you the service manual if you think that may help you, but you would need to provide an email address for me to attach and send it to. It is "pdf".

Of course there are many possible scenarios such as a worn pump impeller so I'll need to watch for your reply before moving forward.

Regards,

Macmarkus :)
8/1/2011 12:38:18 AM • Bosch SHU9915UC... • 189 views • 0 helpful votes
1helpful
1answer

Bosch SHU runs even when

Hi Jeffrey,

This depends what you mean by "runs". If the dishwasher continues with a wash cycle - i.e. circulating water - with the door open, the simple answer is that you have a defective door microswitch.

However, I suspect what you perceive to be the dishwasher running, is actually the drain pump running continuously. This happens when the anti-flood protection system has been activated and continues even when the door is opened. The simplest way to check is to open the door (while it's "running") and pour some water into the tub. If the water drains away immediately, this shows the drain pump is running and the anti-flood protection has been activated.

This may be due to water having leaked into the base of the dishwasher, but it could be as simple as a stuck or defective float-switch.

Please try the simple test above then post back for further assistance. If you're planning to investigate or repair this yourself, you're going to need a Torx T20 screwdriver and a multi-meter would be useful as well.

Regards, BElectric
5/25/2011 10:03:21 PM • Bosch SHU9915UC... • 1,152 views • 1 helpful votes
1helpful
1answer

Dishwasher keeps leaking from door

Hi, if it is leaking around/under the door, it must be the seal around the door. Check to see if the seal needs to be pushed in somewhere or is damaged..
Try running the cycle with no dishes in the washer and see if it leaks, it sounds like a gasket in the door to me and you can also check hose by removing the front panel on floor and check there....


Inspect the door gasket. As it ages, the gasket can crack or become hard, preventing it from sealing completely.
If the gasket appears solid, adjust the door latch so the door seals tightly. Loosen the screw that holds the door latch to the cabinet. Push the latch in slightly and retighten the screw. Test the door and readjust the latch if necessary.
Replace the gasket if water continues to leak after you've tightened the latch. Most gaskets are held by compression in a groove on the door or on the dishwasher cabinet.
6/22/2011 6:09:00 PM • Bosch SHU9915UC... • 447 views • 1 helpful votes
0helpful
1answer

We have 3/4 inch of water in base at end of

Hello,

No it isn't normal their shouldn't be any visable water in the tub at the end. You can firstly check filter by removing lower rack and unscrew the filter asm. espically the round basket for blockage,if that is clear reinstall it and check your disposer that the drain hose connects to in most cases for blockage, if sink drains normally the disposer is ok. If you have one check air gap on sink for debris in it,it's a chrome(most of the time and in some cases a different color) cap that sits up about 2 inches somewhere on the sink. While it deals with a different brand i have included a youtube video that will show you how to check air gap.

http://www.youtube.com/watch?v=EB19fRL5fhc

Good luck,i hope this helps

Gene
7/31/2011 10:57:18 PM • Bosch SHU9915UC... • 137 views • 0 helpful votes
0helpful
2answers

Top sprayer arm droops down

Hi,

Click here for the part that you need to replace...

This is the second most popular part sold for this dishwasher, so it apparently fails very often... you are not alone!

The part is very easy to install, you should be able to handle it your self.

heatman101
8/10/2011 2:27:36 AM • Bosch SHU9915UC... • 99 views • 0 helpful votes
0helpful
1answer

Glasses and dishes have a

Hi,

The scum, film and white residueproblems have started since the reductionof phosphates in dishwasher detergents.

Here is a tip that will help you to solve the problem of films, residue, and scum in your dishwasher.

DishwasherResidue and Film on Dishes

heatman101
';';
';
6/2/2011 2:11:04 PM • Bosch SHU9915UC... • 482 views • 0 helpful votes
14helpful
3answers

My bosch dishwasher will not stop running, plus

Hello,

Welcome to FixYa.

Based on your description
I'd say the issue actually with the control...unfortunately.


**B/S/H/ also issued a recall on certain models between 1999 - 2006 depending on the model & serial number, you can check with yours, though many not included here still suffers from the same problem...you'll need the serial number too. Here`s the link if you want to see for yourself **

http://microsites.boschappliances.com/safetyrecall/dishwasher/


As I've alluded to the issue is likely within the electronic timer/control, specifically the heater relay solder joint. ( a faulty flow switch, ntc or heater can also cause this, but not very probable ).

If you feel capable of checking this on your own, there`s a way to visually inspect the control yourself...it really isn't very complicated.

It will require you to remove the control from the unit and then remove the control from it`s plastic housing and look for a burnt solder contact on the printed circuit board.


dabfa62.jpg


The culprit will 99% of the times be one of the pins from the heater relay,

9f1823d.jpg

**Flip this over and inspect the solder joints, it will be obvious when you see it.**

This ones new, but it's where to look...

9119d99.jpg


...hence the unit sit`s and takes longer & longer to finish because it can`t heat to advance or unless the 2 buttons for "cancel" are pressed...or takes a long time as I mentioned and eventually display's "1" on units with a display and usually very poor cleaning and obviously no "extra" heat ( aside from the water inlet temp. ) as a result.

You can also run the unit through a regular or econo cycle ...any cycle with the exception of rinse & hold, and with the door panel removed place an ammeter on the gray/black wire it should draw 11 amps during the wash cycle...after it fills and the flow switch indicates it has adequate water to engage the heater.

i.e.

f57273b.jpg
**My Opinion - if you or someone you know is proficient at soldering, a lot of times it can be remedied by simply repairing the solder...but it has to be done well...or it will not last, although Bosch recommend`s replacing the control and I don`t pretend to speak on there behalf nor do I profess to know better. This is just my experience (it work`s) and my opinion (why buy new if one can repair ?)**

**Please disconnect the power or turn off the breaker before attempting any service to the dishwasher.**


If you do not feel comfortable attempting this service, call a local pro, preferably one familiar with Bosch/Thermador/Gaggenau/Siemens, to service your machine.

Hope this answer`s your question, let me know if I can assist you further.
Thank`s for visiting "FixYa" for your repair inquiries. Please take a moment and rate this solution to it's helpfulness.

Good luck.

Regards,

Macmarkus :)
1/3/2011 9:32:52 PM • Bosch SHU9915UC... • 5,144 views • 14 helpful votes
6helpful
1answer

Unit gets stuck in the drain cycle portion of the

Hello,
Welcome to FixYa.

Based on your description, it sounds like the emergency overfill switch has been actuated. Here`s what to do and what to look for.

**Turn off the breaker/power at your homes service panel...safety first of course**

Remove the the bottom panel, referred to as a toe panel or kick-plate, essentially the lower service panel shown here...

dd2a40d.jpg

When you remove the outer toe panel, there will be another small panel which is non finished steel, I find removing that allows much easier access as well.

27e2e22.jpg

This panel can be somewhat more difficult as it secures the plastic channeling for the wires but if you observe closely you`ll see it does "snap" out of place...carefully.

8d2e98d.jpg

Once the panel has been removed check for any obvious signs of water in the base ( the unit has a plastic overfill basin with a float which will actuate an emergency overfill cycle, hence the drain pump runs & runs )

f5b8d76.jpg

If you don`t see any water in this area, direct your attention to the left in this basin/bottom ( from the front to be sure ) and you should see a device which will resemble a "stir stick" you`d use for coffee etc. it will be a red in color stick.

5c066c9.jpg

With the aid of a wooden spoon, long screwdriver, or if you can manage to reach by hand, lift it up and down gently and listen for a "click".

If there is no sign of water and you can here the "click" when lifting up and down the float actuater ( red stick ) then turn the machine back on and give it a try before reassembling the toe panel so you can observe for any possible leaks.

Let me know what you find. This is the most likely cause of the symptom you are describing so we can move forward if this doesn`t resolve the issue. Thanks for choosing FixYa. Good luck.

Regards,

Macmarkus :)
3/4/2011 9:24:58 PM • Bosch SHU9915UC... • 883 views • 6 helpful votes
4helpful
1answer

When I first used the dishwasher, I was amazed at

Hi


White film deposits are observed if water is hard or when you are using more detergent than needed, try filling detergent cup half way. Try using white vinegar after the wash cycle is complete, run a complete cycle. Also turn down the heat on the hot water fed to the dishwasher. Try using water softener for better results.
You can also add vinegar in the final rinse cycle. Make sure that your soap dispenser drawer is opening and closing fine.


Hope this helps... Please post back if more information is required.

Daniel
3/24/2011 3:25:55 PM • Bosch SHU9915UC... • 456 views • 4 helpful votes
3helpful
1answer

The cycle is not completing. The machine just

Hello,

Welcome to FixYa.

Based on your description
I'd say the issue actually is with the control...unfortunately. This is commonly associated with a heating fault on Bosch built dishwashers ( various models including Bosch, Thermador, Siemens, Gaggenau, and Neff )...hence the unit seldom completes it's cycling.


Since the issue is likely within the electronic timer/control, specifically the heater relay solder joint. ( a faulty flow switch, ntc or heater can also cause this, but not very probable ).
These are the steps you'll need to follow to resolve it or at least investigate.

If you feel capable of checking this on your own, there`s a way to visually inspect the control yourself...it really isn't very complicated.

It will require you to remove the control from the unit and then remove the control from it`s plastic housing and look for a burnt solder contact on the printed circuit board.


dabfa62.jpg


The culprit will 99% of the times be one of the pins from the heater relay,

9f1823d.jpg

**Flip this over and inspect the solder joints, it will be obvious when you see it.**

This ones new, but it's where to look...

9119d99.jpg


...hence the unit sit`s and takes longer & longer to finish because it can`t heat to advance or unless the 2 buttons for "cancel" are pressed...this can also manifest as a long cycle time as I mentioned and eventually display's "1" on units with a display and usually very poor cleaning, no heating ( don't be fooled by the homes inlet hot water temperature ) as a result.

You can also run the unit through a regular or econo cycle ...any cycle with the exception of rinse & hold, and with the door panel removed place an ammeter on the gray/black wire it should draw 11 amps during the wash cycle...after it fills and the flow switch indicates it has adequate water to engage the heater.

i.e. ( this may differ from your specific model, but the same rules apply )

f57273b.jpg
**My Opinion - if you or someone you know is proficient at soldering, a lot of times it can be remedied by simply repairing the solder...but it has to be done well...or it will not last.
Bosch recommend`s replacing the control and I don`t pretend to speak on their behalf nor do I profess to know better. This is just my experience (it work`s) and my opinion (why buy new if one can repair ?)**

**Please disconnect the power or turn off the breaker before attempting any service to the dishwasher.**


If you do not feel comfortable attempting this service, call a local pro, preferably one familiar with Bosch/Thermador/Gaggenau/Siemens, to service your machine.
Thank`s for visiting "FixYa" for your repair inquiries. Please take a moment and rate this solution to it's helpfulness.

Good luck.

Regards,

Macmarkus :)
2/16/2011 2:52:44 AM • Bosch SHU9915UC... • 717 views • 3 helpful votes
Not finding what you are looking for?
Bosch SHU9915UC Dishwasher Logo

212 questions posted

Ask a Question

Usually answered in minutes!

Top Bosch Dishwashers Experts

ZJ Limited
ZJ Limited

Level 3 Expert

17989 Answers

Mike Cairns
Mike Cairns

Level 3 Expert

3054 Answers

Cindy Wells

Level 3 Expert

6688 Answers

Are you a Bosch Dishwasher Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

View Most Popular

Bosch Dishwashers

  • Bosch Dishwashers

Most Popular Question

bosch dishwasher will not stop running

  • Dishwashers
Loading...