20 Most Recent Kocaso 10.1" Android 4.0 Tablet PC With 20GB Storage All Winner A10 Cotex A8 1.2GHz 3D 1080P HDMI 1G Questions & Answers

An authentication error is an incorrect password being entered. Make sure you are typing it in correctly. Remember, passwords are case sensitive. Please check with your internet provider if you are unsure of your Wi-Fi password.

Please make sure the tablet is charged for at least 4-6 hours. Also, make sure the correct button is being used, oftentimes we hear the back or home button has been used in error. If the issue persists, you can try performing a power reset. There should a power reset button near the charging port. It looks like a tiny hole. While plugged into the charger, use a paperclip to push the button inside this hole for 3-5 seconds. If it turns on, please allow it to charge for 4-6 hours before using it. If you leave it on the charger for longer than the allocated time, you will go back to having the same problem as before. If the power does not come on, please leave it plugged up for 4-6 hours then disconnect it from the power and turn it on. If your tablet does not have the reset button: With the tablet plugged into the charger, hold the power button for 10 seconds then click the volume up once. If it turns on, please allow it to charge for 4-6 hours before using it. If you leave it on the charger for longer than the allocated time, you will go back to having the same problem as before. If the power does not come on, please leave it plugged up for 4-6 hours then disconnect it from the power and turn it on. Support Troubleshooting Guide

Pick the settings icon, scroll down to SYSTEM section, then date and time and change it.

If it is within warrantee you can return it to the supplier for a replacement. Support Troubleshooting Guide

Yes, but you will also need the touch screen to operate the screen lock and other functions. The manufacturer does not cover accidental damage, but we instituted a program where you can turn your tablet with a cracked screen in (as long as you are still within your warranty period. The nice thing about this is that not only are we the least expensive route when you crack your screen, but you do not have to wait for repairs. We simply send a replacement once we receive your damaged one. Contact us at Company Contact us to setup your request.

An authentication error is an incorrect password being entered. Make sure you are typing it in correctly. Remember, passwords are case sensitive. Please check with your internet provider if you are unsure of your Wi-Fi password. Support Troubleshooting Guide

Go to settings , then display and you will find calibrate.

A hard reset may be only option try google for instructions

I think it is because the Wifi that you are trying to connect is secured and you should provide the password correctly.Once you do that, you will be able to connect to the internet.You can check for the accurate internet speed that you get from Scanmyspeed.com

http://www.kocaso.com/manuals/?model=M1050

Just click this link and then the M1050 pdf on the left side.

Factory reset it or go into settings accounts and delete the gmail account, and google account.

Try pushing the reset button in the TINY hole in the back of the tablet.

If you set a pass code (or pattern) that you cannot remember, please enter the wrong password (10-20 times) until you are prompted to sign in via your google account. Please note, this will only work if you have already setup your google account on the tablet. If you have not set up a Google (or Gmail) account on the tablet, you will have to perform a firmware install, which will revert the tablet back to factory settings. Support Troubleshooting Guide

Try performing a power reset. There should a power reset button near the charging port. It looks like a tiny hole. While plugged into the charger, use a paperclip to push the button inside this hole for 3-5 seconds. If it turns on, please allow it to charge for 4-6 hours before using it. If you leave it on the charger for longer than the allocated time, you will go back to having the same problem as before. Support Troubleshooting Guide

The tablet does not have capability to support a wireless keyboard, only a USB one or Bluetooth one.

Try performing a power reset. There should a power reset button near the charging port. It looks like a tiny hole. While plugged into the charger, use a paperclip to push the button inside this hole for 3-5 seconds. If it turns on, please allow it to charge for 4-6 hours before using it. If you leave it on the charger for longer than the allocated time, you will go back to having the same problem as before. Support Troubleshooting Guide