20 Most Recent Cuisinart GR-4 Griddler Questions & Answers

Try to visit http://www.cuisinart.com, you can search there the nearest authorized parts dealer nearest in your area.

The directions with my griddler says that the plates are interchangable, Check your model number and directions.

What happens is that the upper post (see the back of the plates; there's a quarter inch wide post) slides into a slot not designed for it (too small). To fix, find the post. Slide a table knife in between the plate and the griddler, and twist. This should un-jam the post and free the plate.

It could be a defect but then there's no way of proving that. Best to check that whoever has used it hasn't used metal implements/kitchen tools to lift foods off etc. Check with the manufacturer too.