Top 20 DeLonghi DE500 Dehumidifier - Page 6 Questions & Answers

Hi,
Here is a tip that I wrote that will help you...

http://www.fixya.com/support/r3877515-dehumidifier_problems_dehumidifier

heatman101

you can download the manual here: www.delonghi.co.uk/pdf_files/DEC180E.pdf

thanks

Paddy

low outside temp means low inside humidity

If the room temperature is close to 60, the coils may be frozen (completely encased in ice). If this is the case, move it where the water can drain off - about 1 gallon which may NOT run into the drain bucket.
I out mine over the floor drain.
Turn off and it will defrost over night.
Only specially made dehumidifiers work below a room temp of 60 degrees (the temp of a basement in winter).
Does it need to be running? A digital humidity sensor from Radio Shack is cheap and may tell you the humidity is OK - only 50% or less.

Humidifyer will not start and will not run. How can I find a place to repair.

To condense the water (cold side) the air should be warm.

Sounds like coolant leak or compressor problem; if so, time for new unit.

Is it running?
If the room tempature is close to 60, the coils may be frozen (completely encased in ice). If this is the case, move it where the water can drain off - about 1 gallon which may NOT run into the drain bucket.
I out mine over the floor drain.
Turn off and it will defost over night.
Only specially made dehumidifers work below a room temo of 60 degrees (the temp of a basement in winter).
Does it need to be running? A digital humidity sensot from Radio Shack is cheap and may tell you the humidity is OK - only 50% or less. In that case your unit won't turn on.

The tank may be full. Your dehumidifier has a safety device that turns off the dehumidifier when the water tank is full. Usually the tank itself either presses against a switch or there's a device connected to the tank that triggers a switch when the tank is in place and full.

If you've emptied the tank and the unit doesn't run, inspect the place where the tank rests to see if there's a switch or mechanism that's not being activated. You may be able to turn it on with a simple flick of your finger.

You may have a older model that has a collector tank with a protruding tube on it. If so just cut the end off the tube and slide on a piece of clear 9.5mm internal diameter PVC / Rubber tubing suitable for a fish tank air / water pump and secure it with a nylon tie wrap.

Continuous external draining for newer models with clear collection tanks.
If the appliance is to be operated for long periods of time but you are unable to empty the tank, you are recommended to use the continuous drain facility.
• Drill the inside of the drain spout using a small drill bit. This is located behind the rear grlle in the lower centre of the opening.
• Fasten the rubber hose to the spout. For models without drain hoses supplied, we suggest you purchase a rubber hose around 2m long, with an internal diameter of 9.5 mm.
• Make sure that the hose is not higher than the spout, otherwise water will remain in the tank; also check that the hose is not twisted. N.B: Keep the rubber bung. You will need it to plug the hose or close the spout if you revert to draining into the tank

I have the delonghi DEN500P and the unit runs but does not condense any moisture? The appropriate buttons have been set to bring the unit humidity setting well below humidity in room

I think that I am having the same problem, but I'm not sure that this tube needs to be plugging into anything. However, my humidifier seems to be draining out of this tube rather than from the tray into the bucket.

you have successfully tested!

Hi there,

Well first of all you try cleaning the Filter. E1 error is indicating a Sensor problem, Sensor located behind right side grill. Take right side grill out, unplug sensor from wire socket and plug back. If further you have the same problem then you need to change the Sensor.

Good Luck!!

Thanks

http://www.delonghi.com.au/support/instruction_manuals/DH250R.pdf

feel the coil in the back, is it cold, if not you don't have any coolant, may have a small leak. if so some appliance repair people can resoder

http://homeappliance.manualsonline.com/manuals/mfg/delonghi/delonghi_dehumidifier_product_list.html

For manueal go here for 400p:

http://homeappliance.manualsonline.com/manuals/mfg/delonghi/de_400p.html

Hopes this helps you Lisa

John

I had the delonghi dehumidifier and ran into similar difficulty. It frose the humidity instead of draining it and turned the evaporator coil into a block of ice. Their service desk may tell you otherwise, but my difficulty was in the unit controls. All manufacturers must play by the same thermodynamic rules and I don't think they understand them. Their guarentee required me to shlep it to a service center an hour and a half away. I took it back to the store and got my money back. I was attracted by their built-in condensate pump, but that couldn't overcome lack of performance.

I bought a soleus 40 pint unit, put it on a shelf screwed to the wall and gravity drained the condensate with a hose. It's quiet and I haven't looked back.

If your dehumidifier doesn't seem to run often but the humidity in the room is high, try adjusting the humidistat control on the dehumidifier to a dryer setting. If the dehumidifier seems to run constantly, but there's little or no water in the container, there may be a problem in the refrigeration system. Try cleaning the unit. If that doesn't work, you can't repair the refrigeration system yourself, you need a qualified appliance repair technician to do that.

I am searching for a resolution to the E3 code (same init) and happened upon this request. The manual can be downloaded from DeLonghi.com but that advises you to call the service center.

Tom C

Clean the air filter of dust and debris. https://www.google.com/search?q=Idylis+dehumidifier+with+pump+getting+an+E2+code ..

There could be several reasons why you're finding an oily liquid underneath your Ebac15 dehumidifier: Refrigerant Leak: If the dehumidifier is leaking refrigerant, it could result in an oily substance pooling underneath. Refrigerant leaks are often accompanied by an oily residue1\. Compressor Issue: A malfunctioning compressor can cause refrigerant leaks and result in an oily substance accumulating underneath the dehumidifier. Condenser Coil Leak: If the condenser coil is damaged or deteriorating, it may lead to refrigerant leaks and the presence of oil underneath the dehumidifier. Internal Component Failure: Internal components such as seals or tubing may degrade over time, leading to leaks of refrigerant or oil. Improper Handling During Transport: If the dehumidifier was tilted or handled roughly during transportation, it could have caused oil from the compressor or other internal components to leak. Given the potential hazards associated with refrigerant leaks, it's advisable to discontinue the use of the dehumidifier and consult a professional technician for diagnosis and repair.