20 Most Recent DeLonghi DE500 Dehumidifier - Page 3 Questions & Answers

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Our dehumidifer will keep running

Try removing the cover on the filter side and gently cleaning off any lint on the evaporator and the sensor.
8/30/2008 7:33:26 PM • DeLonghi DE500... • Answered on Aug 30, 2008
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Pump failure

I just fixed the same problem on my DE-500P. The pump filter was blocked and there was a layer of scummy lint-like stuff in the bottom of the pump reservoir (not the main - or overflow tank) also blocking flow down through the filter to the pump. Repair steps are as follows:

1. Remove the overflow water tank and the two side covers (five screws in each). Note that as you go through the removal of all the covers and other procedures, there are two lengths of screws; don't switch them. If you lose track, the rule of thumb is use the short screws for going through a single layer of plastic into metal.

2. Remove the rear cover (take out the screws along the bottom and on the sides). It will still be attached to the front top cover at the top with tab fasteners. Gently pull out the bottom of the cover while depressing the top of it on both sides with your thumbs (about an inch and a half inside the trim ridges) to clear the tabs. Ease the top part of the cover back and remove it (it will have to tilt to one side, don't forget this when putting it back on).

3. Remove the top cover, not forgetting the two screws on top by where the back cover attached (go gently, there's a wiring harness) and turn it to the side. There was enough slack to leave the wires connected; just be careful to not damage them.

4. The filter looks like a small transparent in-line gas filter. Remove the pump filter, leaving the short tube attached to the top of it. I quickly atttached a length of tubing to drain the reservoir into a bucket. I couldn't find a replacement filter, so I filed a slot in the side of the bottom half of it to remove the gunk using the wire from a twist tie (the upper half had some tabs inside that would have been in the way). Afterwards, I wrapped it tightly with stretchy electrical tape and put a wire tie over the tape at the slot to keep the tape from being able to creep loose over time. Don't use a fuel filter, the paper element is too fine (you need a screen) and the paper will fall apart in water.

4. Remove the float and bracket from the pump reservoir. The reservoir screws are not all apparent; there's also a screw way over on the left and one coming in from the right. I used a 12 inch #2 phillips screwdriver with a magnetized tip for most of this. Remove the pump reservoir and clean out the scummy stuff in the bottom and where the tubes attach. When removing the reservoir, you'll have to detach the vent line that goes through the bulkhead to where the big tank was and pull the tab above it down slightly while easing the tank out.

5. Clean out any dirty tubes, paying particular attention to the coupling for the drain hose and the long drain hose itself.

6. Put the reservoir back in and hook up all the tubes and filter. It does make a difference in which direction the filter goes back in. You want the water from the reservoir to go through the filter from the outside of the little screen; that leaves the maximum room for crud build-up before it plugs up the screen again.

7. Depending on your confidence level, at this point you may want to plug in the dehumidfier, put the overflow tank in, turn it on, turn on the pump, and fill the pump reservoir to check for functioning and leaks. If you do this, just remember that the circuits are hot and not all are insulated.

8. If all is OK, unplug the dehumidifier and put the covers back on. Total time was about an hour.
8/30/2008 7:28:53 PM • DeLonghi DE500... • Answered on Aug 30, 2008
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DE 500P

This tube is likely related to the water pump out feature that these have. They have a pinch clamp on connections, perhaps your clamp is loose or misaligned.
6/20/2008 6:06:12 PM • DeLonghi DE500... • Answered on Jun 20, 2008
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Delonghi Dehumidifier E! error

I Had an E error (not an E1 error) when I was fiddling with my humidity/temp sensor on the face of the radiator fins (behind air filter).  The sensor was WET.  I dabbed it dry, let it sit all day, and re-assembled.  It works fine now.
10/20/2007 8:14:50 PM • DeLonghi DE500... • Answered on Oct 20, 2007
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My delonghi dem 10 dehumidifier is working and collecting water but but the pause is continuously flashing why is this

The flashing pause light on your DeLonghi dehumidifier indicates that the unit is in a defrost cycle. During this time, the compressor shuts off and the fan continues to run in order to thaw any ice that may have formed on the coils. This process typically lasts for 10-15 minutes before the unit resumes normal operation. If the pause light continues to flash even after the defrost cycle is complete, it may indicate a problem with the unit's sensor or control board. In this case, it is recommended to consult the user manual or contact a professional for assistance with troubleshooting and repairs.
2/26/2023 2:11:51 PM • DeLonghi... • Answered on Feb 26, 2023
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I have a DeLonghi NF 90 air conditioner/dehumidifier. The dehumidifier does not appear to be working - first time I have tried to dehumidify. Have had this unit for about 8 years. Thanks, Niall

If the air conditioner works and is blowing out super chilled air, then the dehumidifier function should work. The function takes in warm moist air and passes it over plates which are marginally colder than the ambient air. The air condenses and drips into a collection tank, or some have drain hose for putting into a floor drain. After 8 years, it may need service and gassing up, but you may also have drier air than you think. Whether is works in AC Mode is the key.
6/16/2022 3:44:34 PM • DeLonghi... • Answered on Jun 16, 2022
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Delonghi dehumidifier DE500 P leaking water

The hose is supposed to be in the tank. Someone emptied the tank and forgot to put the hose back.
9/16/2021 4:36:12 AM • DeLonghi... • Answered on Sep 16, 2021
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Where can I buy the filter for DeLonghi DN 125 R Dehumidifier

Apparently NOWHERE! Contact DeLonghi direct https://www.delonghi.com/en-int/products/comfort/air-treatment/dehumidifiers This search query should have shown lots of places, Maker direct, Amazon, eBay and Appliance parts suppliers like Part Select dot com. It's very odd. https://www.google.com/search?safe=off&rlz=1C1QJDB_enCA643CA644&sxsrf=ALeKk00f9Jx3klLUl0dKNUo5ffEHVuQLMA%3A1612057058213&ei=4gkWYNW0DJWq1QGmg6TQAg&q=DeLonghi+DN+125+R+Dehumidifier+replacement+filter ..
1/31/2021 1:43:26 AM • DeLonghi... • Answered on Jan 31, 2021
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Can a Delonghi dehumidifier DH25 be connected to an outlet pipe to get rid of the water? It's working fine, but I ned to empty it nearly every day

Some dehumidifiers have provisions for connection of an ordinary garden hose to drain into a tub, a standpipe, or a sump pit.
12/28/2020 2:12:45 PM • DeLonghi... • Answered on Dec 28, 2020
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DELONGHI DH300P E3

The E3 Code, indicates that the air intake filter needs to be removed and cleaned. Be sure the unit is OFF and unplugged before removing the filter. Filter cleaning should be performed at least once every two weeks, as part of Routine Maintenance.
6/6/2020 6:44:27 PM • DeLonghi... • Answered on Jun 06, 2020
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I would like to have the delonghi de400p drain from front hose instead of into bucket

all this info is in the manual. Either you threw it away or are a person who does not like to read.
10/28/2019 6:40:58 PM • DeLonghi... • Answered on Oct 28, 2019
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My DeLonghi DEM10 wont power on any more - like fuse gone

The tank may be full. Your dehumidifier has a safety device that turns off the dehumidifier when the water tank is full. Usually the tank itself either presses against a switch or there's a device connected to the tank that triggers a switch when the tank is in place and full.

If you've emptied the tank and the unit doesn't run, inspect the place where the tank rests to see if there's a switch or mechanism that's not being activated. You may be able to turn it on with a simple flick of your finger.
5/16/2019 10:55:04 AM • DeLonghi... • Answered on May 16, 2019
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De longhi dehumidifier showing yellow light

Usually happens when the float valve is stuck in the down or up position try wiggling the handle to release or if the collection bucket is not sitting perfectly on the safety switch has to be down square I have the delonghi dem10 model always empty and unplug before checking
1/31/2019 4:45:46 PM • DeLonghi... • Answered on Jan 31, 2019
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Your DeLonghi DE500P cannot condense wet air into water, although it forms icy blocks which blocks the flow of water.

Dear Heemin, From the wording which you have used, it appears you think you are talking to the DeLonghi company. You are not. You are speaking to "fixya:". Please contact DeLonghi or one of it's dealers by finding their access information on your computer's search engine. God bless your efforts.
7/5/2018 7:49:07 PM • DeLonghi... • Answered on Jul 05, 2018
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Where can I get instructions for a DeLonghi dehumidifier model DDe 50e?

Free online manual: https://www.manualslib.com/manual/228038/Delonghi-Dde40e.html#product-DDE%2050E Delonghi DDE40E Use And Maintenance Manualhttps://www.manualslib.com/manual/254660/Delonghi-40eddh30.html#product-DDE%2050E
4/19/2018 11:35:27 PM • DeLonghi... • Answered on Apr 19, 2018
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Good morning. I have a DeLonghi

Are you worried as to why there is no Water in the Water Tank/Bucket at all? Well, a few operational basics must be understood by you please. For the unit to remove moisture from the air and draw water into the bucket/tank, the set relative humidity (%RH) must be below the current or ambient room relative humidity. Attempt to lower or reduce the setting you have to a lower value and it should start collecting water in the tank. Hope this helps
11/20/2017 11:49:11 AM • DeLonghi... • Answered on Nov 20, 2017
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Delonghi dehumidifier is not drawing in liquid, have run it all night but nothing and there is still mist on windows, can you please advise

It's basically an air conditioner so if the fan is running---the condenser not plugged up via rats nest---lint----the float switch working---if possible tip over switch working----the system maybe low on refrigerant
5/31/2017 1:52:31 AM • DeLonghi... • Answered on May 31, 2017
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