20 Most Recent DeLonghi DE500 Dehumidifier - Page 2 Questions & Answers

0helpful
2answers

Error Code E-3

i don't know if this will help i have a delonghi portable ac and the e3 means not enough voltage to run properly. but it was doing the same thing as yours. i plugged it in where i knew there was good enough voltage and it works fine now
3/27/2011 10:12:24 AM • DeLonghi DE500... • Answered on Mar 27, 2011
0helpful
1answer

My dehumidifier stopped working. It

Hi,
There are many reasons for a dehumidifier2_bing.gif to not work or collect water.
Here is a tip that I wrote to help people to figure out what is going wrong with their dehumidifier2_bing.gif.

Dehumidifier is running but no water is in bucket
http://www.fixya.com/support/r4662409-dehumidifier_running_but_no_water_in

heatman101
5/18/2010 11:42:52 PM • DeLonghi DE500... • Answered on May 18, 2010
0helpful
1answer

My dehimidifier is not draining thrrough the hose

Run a straightened coat hanger through hose or try to blow through. Or connect to faucet to clean out clog.
Make sure drip pan is clean & level. Basically vacuum any dust from inside drain area.
4/15/2010 12:47:12 AM • DeLonghi DE500... • Answered on Apr 15, 2010
0helpful
1answer

Compresser does not engage?

check the condensor coil for dust if it has dust clean it out let me know if this helps
4/5/2010 6:55:52 AM • DeLonghi DE500... • Answered on Apr 05, 2010
0helpful
1answer

My humidifier is leaking inside. i notice there is

If the room temperature is close to 60, the coils may be frozen (completely encased in ice). If this is the case, move it where the water can drain off - about 1 gallon which may NOT run into the drain bucket.
I out mine over the floor drain.
Turn off and it will defrost over night.
Only specially made dehumidifiers work below a room temp of 60 degrees (the temp of a basement in winter).
Does it need to be running? A digital humidity sensor from Radio Shack is cheap and may tell you the humidity is OK - only 50% or less.
1/6/2010 12:47:30 AM • DeLonghi DE500... • Answered on Jan 06, 2010
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1answer
0helpful
1answer

How do I operate, just aquired the moisture issue

Yes, for drainage of the condensat, or at least a tttank that will need to be manually emptied when needed
10/3/2009 6:05:51 AM • DeLonghi DE500... • Answered on Oct 03, 2009
0helpful
1answer

Dehumidifier ice

unplug and take unit apart,blow out dust then carefully spray some cleaner-degreaser on and wash both condenser and evaporator coils,then let dry throughly, try not to soak the electrics too much a little will dry, let dry throughly then start it and leave it run a few minutes carefully touch top of compressor head,if quite warm and one line isn't hot and the other line isn't cold entering and exiting the compressor and evap coil starts to ice again you may be low on freon(refrigerant)
8/29/2009 9:54:42 PM • DeLonghi DE500... • Answered on Aug 29, 2009
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1answer

There is a hose that sticks out when i take out

This hose fits onto a peg on the top behind the tank.It just fell down.
6/21/2009 12:07:38 AM • DeLonghi DE500... • Answered on Jun 21, 2009
0helpful
1answer

Motor will not cut on

check the motor resistance, check the connection to the motor. Thermistor may be cut the connection.
6/14/2009 12:25:47 AM • DeLonghi DE500... • Answered on Jun 14, 2009
0helpful
1answer

De Longhi DE220 De-Humidifier not collecting water

Hi there - you have to vacuum the filter several times. You can pull it out of the back left hand side of the unit. Vacuum it several times, and then start the unit on the lower fan setting, at a humidity level of around 60%. It will kick in after a bit, and then you can start adjusting the humidity level to where you would normally use it.

Sometimes - after you have vacuumed the filter, it still doesn't work. I used my fingers to pick lint off the filter, and ran a BIC safety razor over it as well, to try and get more out of the filter. You can also wash the filter in warm water, and leave it to dry over night. Don't put it back in until it's completely dry.

This will work! Cheers... E
2/8/2009 1:48:48 AM • DeLonghi DE500... • Answered on Feb 08, 2009
0helpful
4answers

My handle fell off my

Wow....good thing the kids were not around......

Unfortunately I cannot say this has happened to me!
10/7/2008 8:51:04 PM • DeLonghi DE500... • Answered on Oct 07, 2008
0helpful
1answer

Thanks

I went back and rechecked. If the fan mode is selected, you can only set the fan at one of the three speeds. If you leave it in the fan mode, the dehumidifier will not come on.

Once the fan speed is selected, it will run at that speed in the dehumidifier mode. The fan will keep running, even when the dehumidifier (compressor) shuts down.

The only way to get it to turn off is to use the clock setting, which either selects how long it stands-by before starting , or how long it will run before going back to stand-by. DeLonghi calls it "stand-by," we would call it "off." DeLonghi calls unplugged "off."

I've never turned mine to stand-by, because it will never get my entire house down to 30% humidity (I have it where my air handler returns air to the basement). I live in the greater DC Metro area, where 75% humidity is considered extremely dry.

Apparently the normal mode of operation is fan on unless awaiting a clock start, or encountering a clock shut-down; either condition puts it into the "stand-by" mode.
9/3/2008 3:46:24 PM • DeLonghi DE500... • Answered on Sep 03, 2008
0helpful
2answers

The pump doesnt work

I just fixed the same problem on my DE-500P. The pump filter was blocked and there was a layer of scummy lint-like stuff in the bottom of the pump reservoir (not the main - or overflow tank) also blocking flow down through the filter to the pump. The line you tried to plug is probably the vent line for the pump reservoir. It attaches to a fitting on the removable tank side of the bulkhead. Unstop the vent. Repair steps are as follows:

1. Remove the overflow water tank and the two side covers (five screws in each). Note that as you go through the removal of all the covers and other procedures, there are two lengths of screws; don't switch them. If you lose track, the rule of thumb is use the short screws for going through a single layer of plastic into metal.

2. Remove the rear cover (take out the screws along the bottom and on the sides). It will still be attached to the front top cover at the top with tab fasteners. Gently pull out the bottom of the cover while depressing the top of it on both sides with your thumbs (about an inch and a half inside the trim ridges) to clear the tabs. Ease the top part of the cover back and remove it (it will have to tilt to one side, don't forget this when putting it back on).

3. Remove the top cover, not forgetting the two screws on top by where the back cover attached (go gently, there's a wiring harness) and turn it to the side. There was enough slack to leave the wires connected; just be careful to not damage them.

4. The filter looks like a small transparent in-line gas filter. Remove the pump filter, leaving the short tube attached to the top of it. I quickly atttached a length of tubing to drain the reservoir into a bucket. I couldn't find a replacement filter, so I filed a slot in the side of the bottom half of it to remove the gunk using the wire from a twist tie (the upper half had some tabs inside that would have been in the way). Afterwards, I wrapped it tightly with stretchy electrical tape and put a cable tie over the tape at the slot to keep the tape from being able to creep loose over time. Don't use a fuel filter, the paper element is too fine (you need a screen) and the paper will fall apart in water.

4. Remove the float and bracket from the pump reservoir. The reservoir screws are not all apparent; there's also a screw way over on the left and one coming in from the right. I used a 12 inch #2 phillips screwdriver with a magnetized tip for most of this. Remove the pump reservoir and clean out the scummy stuff in the bottom and where the tubes attach. When removing the reservoir, you'll have to detach the vent line that goes through the bulkhead to where the big tank was and pull the tab above it down slightly while easing the tank out.

5. Clean out any dirty tubes, paying particular attention to the coupling for the drain hose and the long drain hose itself.

6. Put the reservoir back in and hook up all the tubes and filter. It does make a difference in which direction the filter goes back in. You want the water from the reservoir to go through the filter from the outside of the little screen; that leaves the maximum room for crud build-up before it plugs up the screen again. Newer ones have a flow direction arrow; point it away from the reservoir.

7. Depending on your confidence level, at this point you may want to plug in the dehumidfier, put the overflow tank in, turn it on, turn on the pump, and fill the pump reservoir to check for functioning and leaks. If you do this, just remember that the circuits are hot and not all are insulated.

8. If all is OK, unplug the dehumidifier and put the covers back on. Total time was about an hour.
8/30/2008 7:58:52 PM • DeLonghi DE500... • Answered on Aug 30, 2008
0helpful
1answer

DE 500P - Fan will not shut off

If you have the fan icon selected, it is supposed to run continuously. If you use the mode button (not the fan button) to change to relative humidity (the water drop icon), the fan should only run with the dehumidifier.
8/30/2008 7:49:12 PM • DeLonghi DE500... • Answered on Aug 30, 2008
0helpful
1answer

Internal pum hose connection?

I just fixed the same problem on my DE-500P. The pump filter was blocked and there was a layer of scummy lint-like stuff in the bottom of the pump reservoir (not the main - or overflow tank) also blocking flow down through the filter to the pump. Repair steps are as follows:

1. Remove the overflow water tank and the two side covers (five screws in each). Note that as you go through the removal of all the covers and other procedures, there are two lengths of screws; don't switch them. If you lose track, the rule of thumb is use the short screws for going through a single layer of plastic into metal.

2. Remove the rear cover (take out the screws along the bottom and on the sides). It will still be attached to the front top cover at the top with tab fasteners. Gently pull out the bottom of the cover while depressing the top of it on both sides with your thumbs (about an inch and a half inside the trim ridges) to clear the tabs. Ease the top part of the cover back and remove it (it will have to tilt to one side, don't forget this when putting it back on).

3. Remove the top cover, not forgetting the two screws on top by where the back cover attached (go gently, there's a wiring harness) and turn it to the side. There was enough slack to leave the wires connected; just be careful to not damage them.

4. The filter looks like a small transparent in-line gas filter. Remove the pump filter, leaving the short tube attached to the top of it. I quickly atttached a length of tubing to drain the reservoir into a bucket. I couldn't find a replacement filter, so I filed a slot in the side of the bottom half of it to remove the gunk using the wire from a twist tie (the upper half had some tabs inside that would have been in the way). Afterwards, I wrapped it tightly with stretchy electrical tape and put a wire tie over the tape at the slot to keep the tape from being able to creep loose over time. Don't use a fuel filter, the paper element is too fine (you need a screen) and the paper will fall apart in water.

4. Remove the float and bracket from the pump reservoir. The reservoir screws are not all apparent; there's also a screw way over on the left and one coming in from the right. I used a 12 inch #2 phillips screwdriver with a magnetized tip for most of this. Remove the pump reservoir and clean out the scummy stuff in the bottom and where the tubes attach. When removing the reservoir, you'll have to detach the vent line that goes through the bulkhead to where the big tank was and pull the tab above it down slightly while easing the tank out.

5. Clean out any dirty tubes, paying particular attention to the coupling for the drain hose and the long drain hose itself.

6. Put the reservoir back in and hook up all the tubes and filter. It does make a difference in which direction the filter goes back in. You want the water from the reservoir to go through the filter from the outside of the little screen; that leaves the maximum room for crud build-up before it plugs up the screen again.

7. Depending on your confidence level, at this point you may want to plug in the dehumidfier, put the overflow tank in, turn it on, turn on the pump, and fill the pump reservoir to check for functioning and leaks. If you do this, just remember that the circuits are hot and not all are insulated.

8. If all is OK, unplug the dehumidifier and put the covers back on. Total time was about an hour.
8/30/2008 7:35:50 PM • DeLonghi DE500... • Answered on Aug 30, 2008
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