20 Most Recent New Balance 2500 Treadmill Questions & Answers

follow this steps and fix it. God bless you ERR 1 - Motor Movement ERR1 indicates a speed issue. In this case, the motor speed as reported from the optic sensor differs from the speed setting. Analysis: Optic sensor signal issue -- Either the optic sensor signal is not right, or it is read incorrectly, or the signal is not reaching the display.

The motor controller weakens over time because of the excessive amperage draw of the motor do to lack of lubrication (which wears the walk belt and walking deck).

Take an amperage reading of the motor it should be 2-3 amps with no one on it, with someone walking on it it should be around 6-12 amps. I would bet yours is elevated above 6-12 amps.The controller is dropping output because of the friction problem.

The first thing to try after testing the amperage is to lubricate the walking platform. Then retest and see if the amperage comes down and it doesn't shut off.

If it does then the next step would be to replace the walking deck. If the amperage still is up you may need to replace the walk belt second and finally if after replacing the deck and belt, if the unit is still shutting down replace the motor controller.

there is a short in the incline the motor is bad

just above the front foot tube --heres a copy of manual page 11 https://www.manualslib.com/manual/110816/New-Balance-5k.html?page=12#manual

Sorry we do not have part here.

the elevating motor has gone up past it's limit sensor you must manually spin down the elevator motor then plug the treadmill back in to fix it