20 Most Recent Kobian HS-3245 MP3 Player Questions & Answers

MP3 players use the popular USB connection which sometimes produces errors while connecting. These messages are similar to the "Device Not Recognized" error received with various USB devices. Fixing an MP3 player is sometimes specific to the brand, but they are so similar that most can be fixed the same troubleshooting steps.


Device Manager

Click "Start" and go to "Control Panel." Double-click "System" and locate the Hardware tab to find the Device Manager. Vista and Windows 7 users can just type "Device Manager' from the start menu.

Locate "Disk Drives" from the list and double-click "Portable Device." If there is an exclamation mark or other error on the device, go to the "Drivers" tab.

Click "Uninstall" and remove the player. Restart the computer and attach the player reinstall the drivers.

Anti-virus conflicts

Plug the player into a different computer to see if it gets recognized. If it does not, contact the manufacturer to find out if it is broken.

Turn off your anti-virus program on your PC if the device works on other computers. Reinstall the drivers using the device manager as described in section 1.

Plug in the player to confirm the connection.

Other solutions

Check the battery level and make sure the batter is not low or depleted. A low battery will sometimes prevent the player from connecting. Let it charge from the power cord, if necessary.

Verify that you have at least Service Pack 1 installed. Go to the Start menu and type "Run." Press Enter.

Type "Winver" in the box and press "Enter." The Windows version will be displayed along with any installed service packs. Download a service pack from Microsoft, if applicable.

Remove the player from the USB port and push a pin into the reset hole located on the bottom. Reconnect to see if the problem is resolved.

Check the connection to make sure it's secure. The cable should fit firmly into both the player and the computer. Connect to a different USB port if you have one available.

Download updated firmware or use the MP3 Recovery Tool provided under Resources

Tips & Warnings

A bad cable will sometimes prevent a good connection. Use a different one to isolate the cause.

Take care and hope it helped.

Kobian HS-3245 ... | Answered on Apr 02, 2016


Kobian HS-3245 ... | Answered on Jun 23, 2012

my problem is my mp3 wont turn on. it turn on just when i plug my hip-streed on my cumputer, but when i disconnect it it wont turn on...

Kobian HS-3245 ... | Answered on Jun 07, 2012

at the bottom of the player if you look closely in between the metal strip going around the whole player and the back of the mp3 there are little slits stick your nails in that and gently start opening it all the way up the sides.

Kobian HS-3245 ... | Answered on May 01, 2011

Yes you can easily do this by many ways . Use your PC using the sound recorder to record . Now convert the same file to the format required for the player -MP3.
You can also use any players with recording facility or even your mobile phone- voice recorder- to do the job and transfer.

Kobian HS-3245 ... | Answered on Mar 25, 2011

your mp3 player can not change background picture

Kobian HS-3245 ... | Answered on Mar 10, 2011

i just got the hs-3245 video mp3 player for christmas and i cant figure out for the life of me how to put my music on it can anyone please help me with this p.s. it is the 8gbcm thank you

Kobian HS-3245 ... | Answered on Jan 08, 2011

should be a main power switch beside botton

Kobian HS-3245 ... | Answered on Nov 14, 2010

If you are still under warranty you can exchange it!

Kobian HS-3245 ... | Answered on Oct 05, 2010

Don't think you can, it would be nice though.

Kobian HS-3245 ... | Answered on Oct 05, 2010

I just bought the HS-3245 8gig with camara and i don't see anywhere in the manual that you can download apps for this device ! you can download the manual here: http://www.hipstreetonline.com/downloads.php

Kobian HS-3245 ... | Answered on Oct 05, 2010

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