20 Most Recent
Questions & Answers
Keeps asking me select user, then it restarts again
Reset it. and follow this steps and fix it. God bless you
1 )Locate the reset switch on the underside of the treadmill console. Usually the button is large enough to trigger with a pencil eraser or Q-tip. Plug the treadmill plug back into the wall. Use the Q-tip to press the reset button. It may be necessary to hold the reset button down for a few seconds. "CL11" will appear in the display of the treadmill. ·2
Press the reset button one more time with the Q-tip. "CL21" should appear on the screen. Press the enter key. The display will change again and show "CL22." Keep pressing the enter key until the numbers cycle through to the number "CL26." Press enter one more time. The letter E should appear on the display screen.
Press enter twice more. The letters "SS" should appear on the screen. When this happens, press the start/stop key. Making sure to keep well away from the tread, press enter to start the treadmill. The treadmill will start on its own. The treadmill will stop on its own after a few seconds. When it stops, press the power key two times. Remove the safety key and put in a safe place. Your treadmill is reset
on Dec 10, 2013
Horizon T101-5 is giving an E7 error. Wires seem fine, motor is quiet. Unit having trouble powering on and staying on during work out. Replaced power switch and circuit switch.
E6 or E7
An E6 or E7 error code is an incline error code. The E7 code means the potentiometer value the console is reading from the lift motor is out of range. This can happen when there is a bad wire harness connection or a damaged wire harness. It could also just mean the incline motor needs to be adjusted back into range. If all wire connections look ok, the incline motor will need to be adjusted.
- Turn the power OFF, wait 5-seconds and turn back ON.
- Get into test mode and enter through the I/O testing step. This screen will display the potentiometer value of the incline motor. Different models will have different values. Check to see if the running deck is raised to high incline level or if it is at the low level. If the running deck is at a low position press the incline up button. This will cause the incline motor to raise the running deck up. When the deck gets to a mid-level position, press the incline up button a second time to stop the deck. If the running deck is in a high incline position, use the incline down button to adjust the deck to a mid-level position.
- Once the unit is in the mid-level position, power the treadmill off for 5-seconds and then power it back ON.
- Start the treadmill.
- Once the treadmill starts the running deck will move to the level 0 position. If this does not resolve the issue or it will not adjust please contact customer service.
Also note that not all models will have the ability to adjust the incline motor. If the adjustment procedure is not found in the Owner's Manual
then contact customer service.
on Jun 10, 2019
Not finding what you are looking for?