20 Most Recent Kenmore 36 in. 33384 / 33385 / 33389 Gas Cooktop Questions & Answers

It probably has a flame failure device.. This is to cut off the gas if the flame goes out.. When you light the burner, the flame heats a sensor which keeps the gas on, if this is faulty, the gas will go out.

Come on my dear it cannot just be a switch harness you need to check the whole cooktop if there is water still some where hidden inside it can develop into serious short circuit...It is quite very dangerous for you. so take it apart and check out cfompletely. If possible have a service call...

Most likely its dirty meaning the burners themselves and aren't getting any gas through. If you feel lucky you can do this without turning off or unplugging the stove, but on the oft chance there is a short I would do those just to be on the safe side. If you know how lift the top part of the stove up, you did not give model number. Find the electrode and clean with a clean toothbrush, plug in see if there is a sparks, actually look for the spark first. If you have a spark then your issue is the feed to your burners or the burners themselves being clogged. The feed is like a straw should there be an obstruction than nothing passes through. Clean the burners with a pin, blow through the gas inlets that go to the burners. After cleaning retry.

has bad spark switch on one of the burners

cut the power at the breaker, wait for it to dry completely then turn back on. clicking noise is probably electricity arching

i may be late but did the cooktop get wet?

Spark module is bad or a switch is stuck closed. You can check this by removing a wire from each switch to see if it stops. Need to take c/t apart. I cannot see your reply due to some tech issue w/ the site, so it may be a day or so before I can reply again. Please leave feedback for me if appropriate. Thanks

did the water fall on the spark module do you hear a faint click ,igniters dont go bad if they get wet if you say theres power going to the cooktop then you might have a bad spark module.

It is probably just a dirty orifice. It should be in the center of the burner and have a small hole in the top of it. Use something small like a paper clip or safety pin and poke in that hole a few times to clean it out. Let me know if this helps.

sounds like knob needs replacing (broken).

so does mine

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Clear the lock mechanism -- as indicated by the DOOR LOC light -- by pressing and holding in the oven door light switch for 20 to 30 seconds. While the switch is depressed, the latch motor will gradually withdraw the lock, allowing you to open your oven door.

Shut your gas off at the tank or meter valve. Open windows and doors and vacate. Call an appliance or gas technician!

Suggest down load the owners manual online and reference error codes.

no body at fixya site will do anything you have to contact the service agent direct yourself to book a service