The first thing to do is unplug the machine. After that slide out the area where the water falls, I guess you would call that a drip pan, and place to the side. Now, the part that always makes me uncomfortable, you're going to have to pop the trim off the door. Its held on by little clips, and the method I found most succcessful without damging the trim or breaking the clips is to get a small flathead screwdriver, and just above the lower corner, either one, slide it in between the trim and the door and kind of pry it forward. Once you get started its down hill from there. After you get the trim off, you'll be able to remove the control area, which is either held in by screws or sometimes tabs, and access the flap. Note that alot of times the door flap is fine, its a plastic little ring that is broken on the mold of the door. In the past you had to buy the whole door,which ran about $700, but now there is a repair kit, which cost me whole sale no more than $50, so retail about $70 or so I would assume. There are other parts in the area that helo the machine function, such as the soleniod that connects to the flap to help open or shut it, retaining bracket, and so forth. Once you have the dispenser apart it shouldn't take long to isolate the problem. If you need further help, I’m available over the phone at
https://www.6ya.com/expert/jason_4570d45317834dd3
