Top 20 Kenmore 64802 Top Freezer Refrigerator - Page 9 Questions & Answers

Hello
Could be the compressor trying to start.It may be cutting out on high heat then reseting itsself.

Try unpluging unit for 10 15 min.If the refrig will still not start have a service tech come out.

Hi,

That is typically a sign of a problem with the heat exchange, specifically the suction line and capillary line have separated OR...the system has been worked on recently and been over-charged with refrigerant.

Answer me these questions...

Is it frosting up close to the compressor ? Where it comes out the back wall at the top back corner only ? Or the entire line all the way down to the compressor ?

Has this fridge had any system work performed on it recently or has anyone "topped it up" with refrigerant ?

What are the temperatures in the fridge ? Are you capable of gauging/measuring system pressures ?

Finally, how old is this fridge and do you know if it contains R12 or R134A ? ...if it`s old enough for R502, forget it ha ha !

I`ll watch for your reply.

macmarkus :)

Hi,
Here are some basic tips for ice maker troubleshooting...

Ice Maker Problems and Ice Maker Troubleshooting
http://www.fixya.com/support/r3876071-ice_maker_problems_ice_maker

heatman101

If the coils are not icing up you do not have a defrost problem. Check that the evaporator fan is operating. Thats the one near the coil. You will need to close the door switch to see if it comes on. If it is working next check that the damper is opening this alows cold air into the fresh food section. Without the full model # I am not sure if your defrost thermostat operates the fan. Check the wiring diagram to see if the t-stat feeds the fan. If it does and there is no power at the fan replace the t-stat.The problem is likely to be either the fan or damper motor. Try this link for more testing info
http://appliancehelponline.com/sxsevapfan.html
http://appliancehelponline.com/sxsdamper.html
http://appliancehelponline.com/sxsdefrosttstat.html

under the door ,on the hinge side, is a bolt to adjust the floor level.using a level, make sure the unit sits square, before raising with blocks all round.

HI. You have stated that there are codes present, but you have not posted them on this page. Please post the codes, and the entire model number. I suspect that your main PCB has failed.

Standing by...

Thaw out the evaporator and check your defrost heater for continuity. Check you bi-metal thermostat for signs of swelling. The bi-metal has to be @25f before continuity can be confirmed on it. Check your defrost timer or adaptive defrost control if the heater and bi-metal check out. Notice the bi_metal mounted upper right hand corner. It opens and kills the heater once the temp gets hot enough to melt the frost.(50f) If you need further help, reach me via phone at https://www.6ya.com/expert/dan_73bbd84fe1d95b61

The clunking noise you hear , is probably when the compressor shuts off , due to temp reached or when it goes into defrost . An internal motor mount spring , inside the compressor , is broken ( rusted and broke ) . The refrig can go on working for years , without any problem , except noisey , when it cuts off . To stop the noise , replaceing the compressor is the only option . I have heard of placeing objects under 1 leg of the compressor , to " re-adjust " the ballance , but thru my experience , another spring broke , causing more knocking .

Yes you are correct it is not drainind properly.
Remove the back panel in your freezer and at the bottom of the evaporator coil you will see a hole about ½” in diameter this is the drain tube. You might need to use some warm water to melt the ice and then run a wire being very careful not to puncture the hose and run it down the tube to free up the drain. This tube travel down to the bottom of your refrigerator to a pan sometimes located on top of the compressor or somewhere else down there. It collects the water there to evaporate. You can enter your model # at www.appliancehelponline.com for a diagram or illustration of your refrigerator. Not all models are available.

it wont do any harm to unplug it if left upright,leave the doors open to stop things smelling/growing inside.wash out with bicarb when empty.

It probally has a leak in the sealed system. To do a quick check remove the back panel and check the frost pattern on the evaporator coil. It should have a light layer of frost over the whole thing. If it is only partialy covered it is low on freon. Fridges tend to leak faster when they are not running.

Yes you can change the way that the doors open. You will see on the very top that there is a hinge screwed into the top of the fridge and also below the freezer door you will see two hinges, then on the bottom of the fridge is the last hinge. You will see all the new holes on the fridge as to where to locate and place the doors properly. This is a easy job to complete just make sure that you do this one door at a time to make sure not to confuse the hinges. Please rate

Hi, i will suggest you reset both or the one thermostat to reg.settings ,most people turn the freezer up and this only makes the freezer colder because it closes the damper flap more,also look in the freezer to see if any frost on bad wall,you might have a bad defrost heater or termantor,this will be of help to you.


Thanks and take care

Hi,
The drain for the water to get away when defrosting is frozen shut...
Checkout this tip to help you..

Water Running in Refrigerator from Freezer
http://www.fixya.com/support/r3780310-water_running_in_refrigerator_from

heatman101

Hi


Thanks for using FixYa.To start withcheck the water line attached to the back of the refrigerator for good water flow. To do that, first turn off the water supply valve. Then remove the water line from the back of the refrigerator. Next, place the water line into a bucket and momentarily turn the water valve back on to test the flow. If the flow is poor, you need to repair, clean, or replace the tubing or the shut-off valve that supplies the water. If the flow is good, you may have to replace the water inlet valve. If still the issue is not resolved then remove the ice bin, Remove the wires from the auger motor. With the freezer door open and the door switch depressed, push the ice cube release and check for 120VAC between the motor wires. If there is 120VAC then the motor has gone bad. If there is no 120VAC then the control board (module time delay) has to be replaced. Please do rate the solution if the issue is resolved or post a comment for further assistance.


Thanks
Rylee

Sounds very common. Without seeing your refrigerator I can only imagine that you have a drain pan leak below refrigerator, defrost condensate drain line loose or missing the drain pan, frozen over drain opening inside rear wall of freezer or the defrost condensate line is blocked somewhere along its route to the condensate collection tray below refrigerator. I am not finished so plaes don't rate me until I complete. Sea Breeze

Hi,

As the weather is getting warmer for many people their freezer and/or refrigerator do not work right because of a dirty condenser coil...there are also many other things that can go wrong. If you are hearing a clicking or buzzing then check out the last two tips.

If your refrigerator is running but warm, then…

Check out this tip that I wrote about that... it is a great place to start trouble shooting your unit...and something that you can do rather then calling a repair person to do a simple thing for you...

Refrigerator Condenser Coil Cleaning Refrigerator Repair
http://www.fixya.com/support/r4024657-refrigerator_condenser_coil_cleaning

Refrigerator Troubleshooting Refrigerator Compressor
http://www.fixya.com/support/r3885294-refrigerator_troubleshooting

Refrigerator Compressor Start Capacitor and Start Relay
http://www.fixya.com/support/r4023749-refrigerator_compressor_start_capacitor

heatman101

Hi,
There are a few reasons why the refrigerator part will not cool...here are a couple of tips that will help you to figure out why the refrigerantor is not cooling...

Refrigerator not Cooling or Fridge not Cooling
http://www.fixya.com/support/r3662945-refrigerator_not_cooling_or_fridge_not

How to Defrost Refrigerator Defrost Timer Problem
http://www.fixya.com/support/r3771673-defrost_refrigerator_defrost_timer

heatman101

Have you tried cleaning the coils? I also lost cooling on the refrig side and it was fixed by a thorough cleaning of the the whole (in my case) underside of the unit. Your coil may be along the back. That was 8 months ago and it has been fine since. Depending on what needs replacing, it is probably not worth fixing unless you have a super top of the line model.

Yes there is a shut off valve located usually under the sink or where ever it is getting its water supply, there is also the angle stops that you shut off that keeps water from going into the lines. check both of those, if there is still a issue, then it is something to do with the fridge. Something has got knocked loose and will need to be fixed