Top 20 Kenmore 64802 Top Freezer Refrigerator - Page 3 Questions & Answers

1helpful
1answer

Leaks water inside from the ports or vents under

Your problem more than likely is a plugged defrost line in the freezer...The freezer goes through periodic defrost cyles to keep the coils from freezing up. The water catches in a trough pan in the freezer and flows through a drain hole to the bottom of the fridge where it evaporates. This drain hole perodically freezes up and the water accomulates under the freezer bottom until the water level reaches your vent ports to the fridge section. Open your freezer and on the bottom floor of your freezer you should see two screws near the front on either side. Remove them and then take out the bottom tray....this will expose the drain hole near the rear of the freezer compartment. You will more than likely have to remove ice under the tray in order to see the drain hole. Remove the lower back panel on the back of the refrigerator and you should be able to see the drain line coming from the freezer. Unplug the refrigerator before you begin work. It will take a little while for the drain line to thaw to allow liquid to flow to the bottom. I find a hair dryer pretty handy in speeding up the process. To verify you have unplugged the drain line you should be able to pour hot water in the drain hole in the freezer and see it come out at the rear of the fridge in tube line just above a little catch pan
2/8/2011 11:09:18 AM • Kenmore 64802... • 269 views • 1 helpful votes
1helpful
2answers

I've had this problem for a week now. The

Sanford,

How old is the unit. If very old then the beading around the fridge door may have gone and started leaking. If so, then the frodge will not cool to the desired temperature. If so, then the beeding needs to be changed. Mostly they are press fitted and can be pulled apart.

If not so, then the thermostat of the fridge may be the culprit. It needs a replacement. Please remove it from the body and replace it with exactly the same/similar piece.
3/10/2011 3:42:53 PM • Kenmore 64802... • 111 views • 1 helpful votes
0helpful
1answer

When I open bottom or top fridge doors they swing

Hi,
The fridge needs to be leveled better...
When the doors swing open then gravity takes over and pulls the doors open the rest of the way...
to fix this adjust the legs of the fridge so that it leans just a bit away from the hinge side and back just a bit...then the doors will swing closed by themselves...

The back legs may have to be shimmed and the front leg adjustments are usually right behind the front cover at the floor...sometimes there are screws there to adjust the back legs from the front also...

heatman101
1/16/2011 5:04:46 AM • Kenmore 64802... • 321 views • 0 helpful votes
0helpful
1answer

Water is collecting at the bottom of the

You may have a bad gasket, which is allowing moisture laden air to be sucked into the refrigerator. The moisture then condenses on the walls / shelving, and finds its way to the bottom.
2/13/2011 11:08:33 PM • Kenmore 64802... • 122 views • 0 helpful votes
2helpful
1answer

Water inside on shelves can not determine where

A temporary solution is to remove all frozen food, ice tray,shelf and bottom plate. you will see the water drain trench and a drain hole in the back center of the freezer. Unplug the drain, free it from ice or debris and flush with hot water. I have the same problem with my frig. This is not a permeant fix, but it will stop water from dripping through the vent ports The defroster may be defective or the air flow is too restricted. Good luck.
1/2/2011 11:30:28 AM • Kenmore 64802... • 384 views • 2 helpful votes
1helpful
2answers

Every time the refrigerator door is closed, the

My new freezer did the same thing. I contacted the company and they went into the whole leveling thing. What it has to do with is the magnetic seal. The magnets are not strong enough to keep the freezer door from popping open when closing the big fridge door. They share the same duct. I level my doors on the fridge and freezer so they swing shut by themselves after opening. Just the force of the big door when it swung closed cracked open the freezer door about a quarter of an inch and if left unnoticed created a puddle and made the fridge run overtime. I solved the problem by placing strong magnets inside the fold of the magnetic seal at the handle end of the door. This is the flap on the outside the door seal. I used six magnets on the top and six on the bottom. The magnets were from discarded Sonicare tooth brush heads. They are very flat and super strong. You can find something on ebay. My freezer door doesn't budge problem solved. I did call the company and told them I solved the problem and they still insisted it was the leveling. Good luck, Art Knapp
12/13/2010 7:35:12 AM • Kenmore 64802... • 678 views • 1 helpful votes
0helpful
1answer

Iceline is cracked,need replacement parts.

with a complete model number i can order one and ship it to u or i can ship one i have in my warehouse. ok
2/11/2011 8:33:43 PM • Kenmore 64802... • 120 views • 0 helpful votes
0helpful
1answer

There is water acumulating from the top of the

Hi

To identify whether your unit is leaking, please check the bellow link to get a detailed idea related to your issue from where you will be able to troubleshoot your problem:-

http://www.repairclinic.com/Refrigerator-Troubleshooting?red=Refrigerator-Repair-Help#itleaks

Please get back to us if you have further query else please accept the suggestion.

Thank you for contacting fixya.com

3/1/2011 4:37:43 PM • Kenmore 64802... • 74 views • 0 helpful votes
0helpful
1answer

Ice buildup in frost free freezer

broken or leaky door seal
Ck
2/13/2011 11:48:02 PM • Kenmore 64802... • 91 views • 0 helpful votes
0helpful
1answer

The freezer gets too cold

Hi,

Check out these tips...they can help you figure out what is going wrong with your refrigerator and why it is not cooling

Refrigerator not Cooling or Fridge not Cooling

How to Defrost Refrigerator Defrost Timer Problem

Water Running in refrigerator from Freezer

Refrigerator or Freezer not Cooling or Getting Cold

heatman101

1/25/2011 12:48:13 AM • Kenmore 64802... • 151 views • 0 helpful votes
1helpful
1answer

Kenmore refrigerator keeps running. We have tried

Sounds like a sealed system issue.

If the appliance is more than 3 years old OR it was repaired in the last 6 months, it may be a leak on the sealed system, so there is not enough refrigerant and it can't reach the adequate temperature.

You can try this:

1. Clean the back coils. remove all dust. (perhaps the coils are at the bottom).

2. Use a fan and blow some air at the coils. Check if temperature lowers. If so, perhaps the evaporator fan is broken.

3. The sides of the appliance are hot? Any recent service? Perhaps the technician forgot to connect a wire.

4. Unplug the appliance and wait about 10 minutes, then plug it back to the voltage. Check if the problem continues.

5. Where is the location of the appliance? Next to the range? In the garage? If the fridge is located on a hot place, it will not cool down properly.

If everything of above looks ok, then you may need to contact a technician. Check the warranty information in the user manual. Some appliances have a good warranty coverage.

If appliance is more than 5 years old, it may not be a good idea to repair if sealed system or compressor is broken. It will be quite expensive and repairs will not last long.

Good luck.
12/9/2010 6:52:13 PM • Kenmore 64802... • 445 views • 1 helpful votes
0helpful
1answer

Condensate line is plugged,water collects inside

your drain is plugged. water should drain out of freeze into ref. then collect in pan . u just need to find the drain in the freeze. need more help let me know.. ok
2/11/2011 8:31:39 PM • Kenmore 64802... • 70 views • 0 helpful votes
0helpful
1answer

Water is freezing over the freezer coils and

The evaporator coils frost up in normal use and every eight hours or so the entire unit shuts down and the defrost heater comes on to melt the frost. This cycle last about 20 minutes. The melted frost drips into a drain pan and through a drain tube to the drain tray under the freezer/refrigerator where it's evaporated by the condenser fan.


Your drain tube may be stopped up with ice at the upper end because it drains too slow because it's stopped up at the lower end in the evaporator pan under the unit at the floor. It can get dust and mold in it. Once you get the ice out at the top a little pressure with a turkey baster will usually clear it out. Flushing it out with hot water and clorox may help.
Make sure it drains quick enough to prevent refreezing. . The drain should be located below the evaporator coils on the inside of the freezer at the bottom of the rear cover.
1/21/2011 3:21:55 AM • Kenmore 64802... • 109 views • 0 helpful votes
3helpful
2answers

I have a sears Kenmore

If the fan is not blowing the fridge will not cool. You can replace this for about $30 plus shipping if you order from http://www.searspartsdirect.com/partsdirect/index.action using your model number. I\For a detailed description on hoe to remove and install the new fan motor please reply.
12/2/2010 3:52:23 AM • Kenmore 64802... • 419 views • 3 helpful votes
0helpful
1answer

Freezer has stopped working. fridge is still cold

the fan has to be replaced in order to circulate the cold air. ok
2/12/2011 2:56:03 AM • Kenmore 64802... • 61 views • 0 helpful votes
0helpful
1answer

Frigerator and freezer are not cold

Hi,

Many times a freezer and/or refrigerator do not work right because of a dirty condenser coil...there are also many other things that can go wrong.



If you are hearing a clicking or buzzing then check out the last two tips.

If your refrigerator is running but warm, then...

Check out these tips that I wrote about that... it is a great place to start trouble shooting your unit...and something that you can do rather then calling a repair person to do a simple thing for you...

Refrigerator
Condenser Coil Cleaning Refrigerator Repair

Refrigerator Troubleshooting Refrigerator Compressor

Refrigerator Compressor Start Capacitor and Start Relay


Refrigerator or Freezer not Cooling or Getting Cold

heatman101

1/26/2011 2:38:54 AM • Kenmore 64802... • 83 views • 0 helpful votes
1helpful
2answers

Ice maker will not work. No water flows into ice

If the problem is only that you don't have any flow of water in ice maker then you should check the water solenoid, the water filter if its cogged or water container if it is frozen,
In any case the Ice maker is abot $140
11/5/2010 10:03:16 PM • Kenmore 64802... • 707 views • 1 helpful votes
0helpful
1answer

Why do I need to defrost every week?

Hi and welcome to FixYa, I am Kelly. I had to do a reverse lookup of your model number and think I am close with this model number: 106.72102100 and can be found using the www.searspartsdirect.com website. Your defrost timer is item 4 of this link:
http://www.searspartsdirect.com/partsdirect/part-model/Kenmore-Parts/Refrigerator-Parts/Model-10672102100/0582/0166000/P0109056/00002?blt=06&prst=&shdMod=
detailed view:
http://www.searspartsdirect.com/partsdirect/part-number/Kenmore-Parts/Refrigerator-Parts/482493/0046/106/Model-10672102100/0582/0166000?keySuffixId=NA&productTypeId=x&searchModelNumber=10672102100&subCompDesc=Liner&brandDesc=KENMORE&modelDesc=TOP-MOUNT-REFRIGERATOR&blt=11

It should automatically cycle your refrigerator into the defrost mode as often as 3 times a day. When the defrost timer or the defrost element (item 4 this link: http://www.searspartsdirect.com/partsdirect/part-model/Kenmore-Parts/Refrigerator-Parts/Model-10672102100/0582/0166000/P0109056/00006?blt=06&prst=&shdMod=
fails you will have to do a manual defrost. In addition a failed bi-metal thermostat (item 2 same link) can also cause the unit not to cycle out of the defrost cycle once it begins.

You can manually rotate the defrost timer using the 2 tabs if you kneel down and look into the overhead of the fresh food compartment. You will see a circular hole with the inclined tabs on it. Rotating this SLOWLY until the compressor shuts off or you hear a noticable click will start the defrost cycle. (Due to the inclined tabs you can only rotate it ONE direction.) The defrost cycle should self terminate after abiut 45 minutes. If it does not self terminate that indicates a problem with one of the 3 main defrost components. Timer, element or bi-metal thermostat.

Thanks for choosing FixYa,
Kelly
12/30/2010 2:57:25 AM • Kenmore 64802... • 156 views • 0 helpful votes
0helpful
1answer

Fan running but no refrigeration

Hi,
Your compressor motor is defective. Please get it repaired or replace with new one.
Regards
2/26/2011 4:56:00 AM • Kenmore 64802... • 35 views • 0 helpful votes
0helpful
1answer

I do not have a manual for this refrigerator-how

try to contact your vendor regarding manual. if the condenser fan condenser coil need to clean
1/31/2011 7:40:46 PM • Kenmore 64802... • 61 views • 0 helpful votes
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