20 Most Recent Kenmore 63793 Convection / Microwave Oven Questions & Answers

Same thing happened to us. We just came back from Sears, where we bought another. Just for giggles, my wife suggested unplugging the old one and plugging it back in again. It works now. New one's going back to the store.

Hi,

Here is a tip that will help you to figure out what is wrong with your Microwave Oven....

Basic Microwave Oven Troubleshooting Tips

heatman101

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You may get lucky and it's only a fuse, but I doubt it.

There should be a "mini-manual" (tech sheet) hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting, testing, and locating components.

At our Web site, we have a video showing how to remove a typical over the range grille in a couple of minutes.

Otherwise, I suspect a board problem. We see (and repair) this a lot. The problem is on the control panel, which we regularly repair nationwide by mail for $39.95 postpaid with a one-year repair guarantee.

At our Web site, you can get details of our service, plus we have a video available showing how to remove a typical over the range control panel assembly in under 5 minutes.

This light failure often occurs when a bulb goes out and the filament shorts, or when the bulbs are removed or installed without first unplugging the oven from the power line. Either can cause such a failure on the controller.

The lights can can be inoperable or stuck on or stuck in "night light" mode. Sometimes this will similarly affect the fan operation or inside light, too.

If you prefer, you can order a new lower circuit board from the Sears Parts Direct Web site.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

What you'd send.

That is usually caused by a build up of fat from microwave cooking on the heating element. It will clear under normal conditions and return if one cooks foods like bacon etc, un covered to prevent splashing of the food that is being cooked.
Hope that helps.

For replacement parts - head on over to PartSelect.com or RepairClinic.com and enter in your full model number for a full parts listing.
I recommend both sites because ...


FixYa has no affiliation with either site - I have been using and recommending them for years - trouble free.

PartSelect has a great schematic database for locating the part on your unit and great "testimonials" for each part that often times includes HOW-TO information.
RepairClinic has pictures of each part they sell and also a great how-to and troubleshooting for basic repairs.


If your unit has never been serviced - there should still be an original service manual enclosed in plastic taped to the inside of the shell.
In the service manual are Error codes, maintenance procedures, and troubleshooting steps you can follow.


Anything too complicated or beyond your scope should be handled by a professional.

If you think you want to tackle the repair - and have gotten stuck on a step - reply to your question and I will be glad to help you out.





Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.
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Hi,
Here is a tip that will help you to figure out what is wrong with yourMicrowave Oven....

Microwave Oven Basic Troubleshooting Tips

heatman101

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pressing start does not work or stop/cancel does not work

Due to running empty, the magnetron has overheated and the thermal cutout also called a (TCO or thermal fuse) or thermostat (if so equipped) on the magnetron has blown.

After 15 minutes of such stress, I would suspect the magnetron is gone, too, unless the thermostat / TCO stopped it in time.

Cross your fingers...

If you or someone you know decide to look into it, we have critical safety information and disassembly information at our site, and our link is at our listing here on FixYa.

You can usually find exploded views and order parts by entering your full model number at the Sears parts site.

A full Sears/Kenmore model number usually has 3 digits, a dot, then 8 more digits, such as ###.########

There may also be a "mini-manual" hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting & testing.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Check the fuse.

If you jump power from the two ends of the fuse with a wire, does it work at all? Also, it may be that the control panel is just out, at least the display panel. If you open the door will the interior light turn on?

Generally, the most common causes of a failure to heat are:

- bad door switches or door switch mounts
- loose connection at the magnetron
- problem or loose connection on the control unit circuit board
- bad magnetron or other high voltage part

If you or a friend decide to look into it, we have critical safety information, info on door switch diagnosis and replacement, and
disassembly information at our site, and our link is at our listing here on FixYa: http://tinyurl.com/yzjozk

You can usually find helpful exploded view diagrams and order parts (and an owner's manual) by entering your full model number here: http://www3.sears.com

We're happy to help and we appreciate your thoughtful rating of our answer.

check halogen light holder and connections, and any damage body, check inside body of microwave oven , because of microwaves some sparks comes from damaged body..

It turns itself on

1. Interlock switch If your microwave is turning itself on, the first thing to check is the interlock switch. This is usually the first thing to malfunction that could cause this issue. If the interlock switch is bad then it will need to be replaced.
2. Main control board If your microwave is turning itself on and the interlock switch is still working, the probable cause is the main control board. If the control board is defective it will need to be replaced.

But before throwing parts at it give these folks a call... https://www.repairclinic.com/RepairHelp/How-To-Fix-A-Microwave/74-6-878350-/New/Kenmore-Microwave-Turns-On-By-Itself-721-85033010 Best to you

It looks like it is too old. Nothing in Kenmore or Viking. https://www.google.com/search?q=Kenmore+Viking+851.8250800+manual ..

You've found the proper location if you're seeking for the fuse for your Kenmore microwave. The fuse is often found in the microwave's or behind the control panel. You must take off the microwave's exterior cover in order to reach it. After you've identified the fuse, you may see if it has blown. If so, you'll have to swap it out for a new one. It might be preferable to seek professional advice if you are unsure on how to proceed.

If you are getting an F-5 error code on your Kenmore hood combination, it typically indicates a problem with the temperature sensor. This error code may occur when you are trying to use the convection feature, as you have described.

To troubleshoot this issue, try the following steps:

Turn off the power to the unit and unplug it from the electrical outlet.

Wait a few minutes, then plug the unit back in and turn on the power.

Try using the convection feature again and see if the error code reappears.

If the error code persists, you may need to replace the temperature sensor. You can consult the user manual for your Kenmore hood combination or contact Kenmore customer service for assistance with this.

If the unit is still under warranty, it's recommended to contact Kenmore customer service for repair or replacement options.

These are all the top suppliers, but that model number is not showing. If the display has gone dim, you can get an electronics technician to replace the capacitor that runs the display. https://www.google.com/search?q=Kenmore+Microwave+318279601B+parts ..

It sounds like you may be experiencing an issue with your Kenmore stove's timer function. Here are a few steps you can try to resolve this issue:

Check the timer settings to make sure that the correct time and alarm settings have been entered.

Try resetting the timer by turning it off and back on again, or unplugging the stove and waiting a few minutes before plugging it back in.

Make sure that there are no buttons or knobs stuck on the stove, as this could cause the timer to activate repeatedly.

If these steps do not resolve the issue, it may be necessary to contact a professional appliance repair service for further assistance.

Question edited for spelling of Kenmore and typos. Question moved from Kenmore Washing Machines. All about repairing microwave ovens https://www.fixya.com/support/r29874712-repairing_microwave_ovens ..