20 Most Recent KitchenAid KSRK25IL Side by Side Refrigerator Questions & Answers

There is a switch that turns it on or off. There may be a number of things wrong with it. Try tinkering with the switch. It should be a metal rod that sticks out.

KitchenAid... | Answered on Sep 12, 2019


Take off the back panel in the freezer. 1/4" screws. Use a nut driver or ratchet and socket with an extension. 2. Behind the frost is the evaporator and the defrost heaters. One heater in the middle and one at the bottom. They are glass tubes. If you can see the bottom heater that is great. If not use a hair dryer and defrost only the very bottom to expose the lower heater only. 3. Now in the refrigerator section at the top where the controls are, take off the long plastic piece to expose the timer. The timer should be on the right hand side and have a little circle that is slotted. Get a flat screwdriver and turn that timer slowly clockwise just until it clicks and the refrigerator turns off. This will put it into defrost. 4. Now look at that heater that you exposed and see if it glows and gets hot. If it does, then the timer is bad. 5. If the heater doesn't come on then go ahead and defrost the rest of the evaporator with the hair dryer. This will take a little while. Don't poke at the evaporator!!! 6. Once totally defrosted look at both heaters. They should look like clear glass and see a silver coil running thru them. If they look discolored at all then the heaters are bad. The heaters come as a complete assembly with the defrost thermostat which clips onto the evaporator. 7. If the heaters look ok the only way to know for sure if they are bad is to check continuity with a meter on the plug at the end of their wiring harness. If you can check that then you can splice in a new defrost thermostat to solve the problem. However the best thing to do is replace the heaters and defrost thermostat . It is easy to install. Follow these steps and this will solve your problem. Good luck in solving.....

KitchenAid... | Answered on Oct 31, 2010

this fridge uses a infrared controlled ice maker on the freezer top right side you will find a white lid whit three screws the ice maker control board replace it and if don?t solve your problem emplace the ice maker to.

KitchenAid... | Answered on Jun 07, 2009

No, I have not found the solution for my icemaker. I was hoping that I would get some answers from this site. I have the same questions that others had and did'nt have to be refered to your premium support site. So if you can please help me or have any suggestions that would be great.

KitchenAid... | Answered on May 30, 2009

Kitchenaid has a dimensions guide for the KSC25FKSS refrigerators on their support site: https://www.kitchenaid.com/service-and-support/manuals.html . The depth depends on the handle style; these models are 35 1/2" W X 27" or 27 1/2" D X 71 7/8" H. The link to the document is https://www.kitchenaid.com/content/dam/global/documents/200312/dimension-guide-2221514-D-KA.pdf .

I hope this helps.

Cindy Wells

KitchenAid... | Answered on Nov 29, 2019

With an ice build up this much, the auto defrost wont have any chance of working so you will have to do a manual defrost.

Just turn off the power and wait a few hours for the thing to fully defrost. You can help things along by using a hair dryer, but avoid sharp objects and scrapers as you may damage something.

You will have to store the things from the refrigerator in someone else's fridge or in foam boxes while you do this to avoid damage to the food.

When you open the fridge door in the future to get things in or out, try to not leave it open for more than a few seconds at a time as this will help avoid it doing this again. Each time you open the door, you let moist warm air go inside and this contributes to the ice build up.

KitchenAid... | Answered on Sep 15, 2019

Why not contact KitchenAid again and explain that you have performed the service checks their technician(s) should have performed and the bi-metal (switch) is at fault. Perhaps another visit from a competent technician or that technician's manager will result in success.

KitchenAid... | Answered on Jun 30, 2019

Get a rear earth magnet from Home Depot or online. Or buy one from Repair Clinic


KitchenAid... | Answered on May 28, 2019

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