20 Most Recent Moen & Replacement Cartridge Questions & Answers


I am not familiar with that cartridge, but most hardware stores and plumbing supply houses should have Moen parts. #'s 1224, 1225, 1200 and 1222 are the cartridges I'm familiar with.Bring the part with you.

Moen &... | Answered on Oct 03, 2019


yes, there is... go to amazon here Amazon com moen cartridge 12801 and take a look. enjoy

Moen &... | Answered on Jun 05, 2019


remove it and carefully inspect it, you might have scuff'd up the rubber's on the cartridge when you inserted new one.clean out,look in hous'ing for any foriegn mat.etc .you may need another new cart.

Moen &... | Answered on Apr 17, 2019


Not sure about your particular valve, but most newer shower valves have an anti-scald limiter that stops the handle from turning too far to the hot water side. Check for a ring or a pin under the handle that can be set in different positions. It will need to be moved clockwise to allow the handle to rotate farther to hot.

Hope that helps. If you have trouble finding it, try looking up a diagram for the valve model.

Moen &... | Answered on Jul 09, 2017


That was exactly the solution I needed for my Jacuzi bath tub with the two handle faucet. The use of the screw in the top of the cartridge was needed to be able to get a strong enough hold on the cartridge stem. Mine is all recessed about 2 1/2 inches so I grabbed the screw head and stem with long nose pliers, and then clamped down on the pliers with a set of adjustable pliers, and then used a 1/2 block of wood as a lever to get pressure on. That got the cartridge to pop out! Thanks!

Moen &... | Answered on Jan 06, 2016


you put the silicone grease on ever rubber part, the o rings washers and stops

Moen &... | Answered on Jan 02, 2015


Take a look on amazon for it: Amazon com moen cartridge 4000. I hope this helped. Have a nice day

Moen &... | Answered on Dec 16, 2014


Sure, take a look on amazon: Amazon com moen 12801 cartridge. I hope this was helpful. Cheers

Moen &... | Answered on Dec 16, 2014


You might try a drop of penetrating oil from a car parts store. Ask for their best penetrating oil. Let it sit for about 5 minutes then try to back out hex screw.

Moen &... | Answered on Oct 27, 2014


is there a small allen screw underside of handle? be sure to turn off water to fixture before disassembling!

Moen &... | Answered on Sep 11, 2014


It may be in upside down. Remove cartridge and spin 180 degrees.

Moen &... | Answered on Aug 11, 2014


First you must determine if your shower faucet is posi-temp or if it has a separate balancing spool. The posi-temp takes a 1222 cartridge and the other type takes a 1225 cartridge. Remove the handle. There is a horse shoe clip which is removed from the top of the cartridge. A cartridge puller is highly reccomended. There are two different kinds. On the brass stem inside the cart. there is a notch. Make note of its position as this determines which side hot and cold are on. Pull the cartridge by twisting back and forth while pulling. Lubricate the inside of the cartridge barrel with faucet grease. No motor oil, vaseline or WD-40! They all eat rubber. Insert cart. and retainer clip. Install handle.

Moen &... | Answered on Aug 11, 2014


I have moen kitchen faucet # 7560 and water pressure very low. What should I do? We check water flow in pipe it is ok. I changed cartridge as well as pipe nothing help. Please let me know. thanks

Moen &... | Answered on Jun 10, 2014


Since your question is so vague (is it a shower, tub/shower, lavatory, kit. sink or laundry tub faucet) I'd have to say that the flow restrictor in the aerators or showerhead is clogged up. Just unscrew and remove and either clean aerator or sh.head out and/or remove flow restrictor permanently. If that doesn't work turn off water and disconnect supply tubes from faucet and run them into a bucket and turn water back on to check for volume. If you have plenty of water at supplies then remove faucet and take defective faucet back to where it was bought and get another one!

Moen &... | Answered on Jun 09, 2014


its not wanting to come out easy but after the retainer clip is removed don't be gentle it will come out good luck

Moen &... | Answered on Jun 08, 2014


The life span is relevant to the particulate matter in your water. Find dirt (which is normal) damages the o rings. Your description did not specify how the units were failing. You may consider a prefilter, but that is also a maintenance concern. Forntunately, your faucet has lifetime warranty, but that is little help when you need to change the cartridge all of the time.

MAybe a whole house filter, to take out the big chunks...

Moen &... | Answered on Mar 08, 2014

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