'Harry' wrote to me yesterday with handy malibu information.
1) Power packs come with 5 year limited warranty.
He is contacting
Malibulights.com for a refund of some type.
Hope he writes back and says how that comes out.
2) He was having problem and plugged power pack into wall timer, then set timer.
Heh heh, pretty clever: Malibu transformer works, but timer doesn't, so plug power pack into a wall timer!!
That being said, I had same problem with my power pack.
I used blower to remove dirt and sprayed wd-40 and tried to take it apart.
My power pack was getting electricity.
Connections were good where lights tie into wire.
My lights never turned off.
Power pack doesn't come apart.
I turned it upside down thinking water got into timer.
I took it inside and let it warm up.
It still wouldn't work so bought another one.
Then I searched Intermatic and Malibulights.com for answer, but they have no troubleshooting or repair other than check electricity and check bulbs.
Conclusion: when power pack doesn't work, it is broken.
Unless you buy a separate timer and plug power pack into that timer as Harry suggests.
After researching power packs at Intermatic, Malubulights.com, ebay etc, the best I found were tips for next power pack that might save money:
The reason I add these tips now, before your power pack needs replacement is some fella wrote-in.
He bought 500 Watt power pack to replace 300 Watt > thinking bigger was better.
Power pack burned out. Here's why:
1) Match wattage of bulbs with wattage of power pack
-15 each X 20 watt bulbs = 300 watts, so install 300Watt power pack
2) Installing a 500W power pack on 300W of bulbs will burn out bulbs and power pack.
3) Replace bulbs as soon as they burn out or other bulbs will burn out and power pack will burn out.
4) When working on bulbs, unplug power pack or it may burn out.
http://www.malibulights.com/guides_support/low_voltage_planning_guide/select_your_power_pack