The
problem is with the fuse or the high voltage transformer that is bad and needs
replacement. Replacing the fuse will cost you under $100 from a professional
and getting the transformer replaced will cost you around $200. As the unit has
very high voltage inside so we don't recommend that this should be done by the
user. Please get back to me if you have any other questions.
We see (and repair) this
a lot. The problem is on the control panel, which
we regularly repair nationwide
by mail for $39.95 with a one-year repair guarantee.
At
our Web site, you can get details of our
service, plus we have a video
available showing how to remove a typical
over the range control panel assembly in under 5 minutes.
I would think that the touch pad will need replacing.
If you were to log on to the
manufacturer's web site, I think you will be pleasantly surprised as
usually one is able to download, by model number, Customer
Instruction Manuals, list
of Dealers for spare part supplies and Driver
downloadsas required.
Just Google the manufacturer's name and
follow the links. Make certain you are directed to the manufacturer's
web site as some search engines direct you to other sites and they
charge for the information that is normally free of charge.
Sounds like the magnetron shorted out. This is the part that heats the food. Unfortunately, this part is almost more cost than a new microwave so I would recommend just getting a new microwave. If you would rather try replacing this part, you can order a new one from repairclinic.com and find one by searching with your model number. Let me know if you need anything else.
Benjamin
The
first thing I would suggest is a hard
reset. Unplug the unit for a
minute or so. Then plug it back in, set the clock and try again.
If that doesn't work,
leave it unplugged for about 5 minutes.
Otherwise, you probably have a failed membrane keypad.
Is it possible that some
spray cleaner or steam accidentally got into the controls?
Direct spraying of
cleaners on the keypad and steam from the
cooktop can damage the controls.
I always recommend that
you spray non-ammonia
cleaner on a
soft cloth (not a paper towel which can scratch) and gently wipe the
keypad.
And I always recommend
that you use the vent fan whenever you're cooking on the stove
top to keep heat, steam, and
grease out of the controls and door panels.
If it does not dry out
over time, it may need to be manually dried or blown out.
The keypad may be
damaged or worn out, or control unit may be damaged.
If you (or someone you
know) might want to replace it yourself, I have uploaded a handy guide with pictures showing you what's typically
involved.
There
should be a "mini-manual" (tech sheet) hidden inside the unit
behind the
control panel or hidden behind the grille, which is
very helpful when troubleshooting, testing, and locating
components. At our Web site, we have a video available showing how to remove a typical over the range control panel assembly in under 5 minutes.
But please note that for some models, the membrane keypad is not available as a separate part, so you would have to order the control panel frame assembly which comes with a new keypad.
In this case, you simply move your circuit board into the new frame. That is a simple do-it-yourself job.
You can find links to helpful exploded view diagrams and part ordering help here.
I recommend that you bookmark that link to your favorites.Feel free to contact me directly (and please remind me of your
full model number from the tag on the unit) for more
information & help.
We're
happy to help you with free advice and we'd appreciate your thoughtful
rating of our answer.
What else is on the same circuit?? You may have to check on another outlet and see if you get the same message.If not ,that's the problem>too much pulling on 1 circuit.
If you pull off the top louver (it just pulls straight off) usually (mine does) there is a small technician manual (is a small black plastic bag) on the right side above the control panel. It shows all the error codes and what they mean. It shows how to enter test mode and exit which may clear the error. Hope this helps.
Hello,On the front of the microwave above the door is a louvered panel. You need to remove the panel ( usually it just pulls straight off ) and inside on the left you will see a metal rod that's bent 90 degrees. That is the lock handle. While lifting on the front of the microwave pull that handle out to release the lock. The front of the microwave will tilt down, you may have to help it start tipping. Once the microwave is tipped down you have to lift the back that is against the wall to unhook it from the wall mounting panel. Be careful to feed the power cord through the cabinet hole as your lowering it. Good luck and let me know how this works.
First, you need to uninstall the microwave (MW) from the cabinet by removing the screws that hold it in place at the top. Open the cabinet doors above the MW to locate the screws. You will need someone to help you at this point in removing the screws and dropping the MW down. Be sure and unplug the MW before you remove the screws. Next, you need to take the cover/shell off by locating and removing screws A/R. They are mostly across the back and side bottom. From there on out, you should be able to methodically find and locate the various fasteners that will get to the button pad.
HI, since this happen before and it suddenly fixed itself, i don't think its major. i recommend checking the ribbons for a tight fit. theses connection ribbons may be lose or partialityseparated form the control board, in return, causing this fault. you can accesses the ribbons by removing the backcover of this unit. if the ribbons are in good condition, i recommend replacing the touch pad membrane.
