20 Most Recent KitchenAid KHMS155LSS 1000 Watts Microwave Oven - Page 8 Questions & Answers


Hi,
This means that the magnetron has stopped working. How long have you owned this unit? the magnetron may still be under warranty. If not your best bet may be replacement but once I have more information i can assist you further.
Thank you,
Lee

KitchenAid... | Answered on Aug 12, 2010


Hi,
Here is a tip that will help you to figure out what is wrong with your Microwave Oven....

Microwave Oven Basic Troubleshooting Tips
http://www.fixya.com/support/r5508031-microwave_oven_basic_troubleshooting

heatman101

KitchenAid... | Answered on Aug 07, 2010


good day,
hope this link below will solve your problem.

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KitchenAid... | Answered on Aug 04, 2010


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KitchenAid... | Answered on Aug 04, 2010


good day,
hope this link below will solve your problem.

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KitchenAid... | Answered on Jul 31, 2010


hello,

This error code on a Kitchen Aid range indicates a keypad short on the Electronic Range Control (ERC) board. This is the clock/timer on the operator console. The recommended fix is to replace the ERC. You can generally find replacement parts at these websites:

searspartsdirect.com
pcappliancerepair.com
appliancepartspros.com
repairclinic.com

All these sites offer great service with competitive pricing, so shop and compare.

Replacing an ERC is not a difficult repair and can be accomplished by the average do-it-your self offer. If you decide to order the part and wish to repair this on your own, follow these steps:

1. UNPLUG the range. Dangerous voltage is still present inside even with the range turned off.

2. Pull the range away from the wall and turn the unit around so you can access the rear panel.

3. Remove the screws on the back of the operator console.

4. Carefully disconnect the connector plugs to the ERC. Take note of how they are connected, so that you can reinstall them correctly.

NOTE: The connectors are usually color coded with the colors printed on the circuit board. However, if the colors are not printed on the board, write them down. (A digital camera also comes in real handy for this).

5. With the connectors removed, remove the mounting screws to the ERC and the assembly will come out.

NOTE: Most replacement ERC boards do not come with the overlay. This is the plastic pre-printed number display. The overlay can easily be peeled off and re-used. Just make sure you properly orient the overlay so that you don't inadvertently place it on the new board upside down. If your existing overlay is damaged, you will need to order separately.

6. Install new ERC using the steps provided in reverse order. Minimize handling the new circuit board with your bare hands to avoid damaging the board.
I hope this information helps you.


thank you for using fixya.

KitchenAid... | Answered on Jul 12, 2010


Your membrane keypad has failed. I'm guessing it's giving an error code of F2 also?

On the KHMS155LSS# models, the membrane keypad is available as part of the control panel frame assembly which comes with a new keypad.

Replacing this is actually a pretty easy do it yourself job.

At our Web site, we have a video available showing how to remove a typical over the range control panel assembly in under 5 minutes.

Next, disconnect the keypad strip as shown in the photo below, then remove the screws that hold your circuit board in the old frame.

d1ea44c.jpg

Then carefully (since the display is made of glass) move your circuit board to the new frame, and reassembly is the reverse of disassembly.

You can get the control panel assembly here.

You can also find helpful exploded view diagrams at that link.

Just enter your model number (as KHMS155LSS# for example where # is the last digit) without the dash.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

KitchenAid... | Answered on Jul 11, 2010


mcdevito75 here, This may involve a special procudure, not to mention tools and maybe a special adjustment to keep Microwaves from leaking into your home. BEST BET, look for an appliance repair shop in your area.

KitchenAid... | Answered on Jul 10, 2010


hello,

what this means is that there have been a disconnection on the wire of the element (heater)

what you need to do to fix up the problem is to unscrew the oven then trace the wire down to the element power point and fix it back to it position

please make sure all form of power supply is OFF when carry out this function

Good lock and thanks for using fixya.

KitchenAid... | Answered on Jun 30, 2010


Touch and hold cancel/off button until unlock appears on the display.

KitchenAid... | Answered on Jun 24, 2010


This is usually caused by a defective touch pad and it not it is the control panel. Replacement costs for either is usually rather expensive.

KitchenAid... | Answered on Jun 08, 2010


The first thing I would suggest is a hard reset. Unplug the unit for a minute or so. Then plug it back in, set the clock and try again.

If that doesn't work, leave it unplugged for about 5 minutes.

Otherwise, you probably have a failed membrane keypad.

Is it possible that some spray cleaner or steam accidentally got into the controls?

Direct spraying of cleaners on the keypad and steam from the cooktop can damage the controls.

I always recommend that you spray non-ammonia cleaner on a soft cloth (not a paper towel which can scratch) and gently wipe the keypad.

And I always recommend that you use the vent fan whenever you're cooking on the stove top to keep heat, steam, and grease out of the controls and door panels.

Also be sure your filters are cleaned, or in the case of charcoal types, replaced.

If it does not dry out over time, it may need to be manually dried or blown out.

The keypad may be damaged or worn out, or control unit may be damaged.

If you (or someone you know) might want to replace it yourself, I have uploaded a handy guide with pictures showing you what's typically involved.

There should be a "mini-manual" (tech sheet) hidden inside the unit behind the control panel or hidden behind the grille, which is very helpful when troubleshooting, testing, and locating components.
At our Web site, we have a video available showing how to remove a typical over the range control panel assembly in under 5 minutes.

But please note that for some models, the membrane keypad is not
available as a separate part, so you would have to order the control
panel frame assembly which comes with a new keypad.

In this case, you simply move your circuit board into the new frame.
That is a simple do-it-yourself
job.


d13bd32.jpg

You can find links to helpful exploded view diagrams and part ordering help here.

I recommend that you bookmark that link to your favorites. Feel free to contact me directly (and please remind me of your full model number from the tag on the unit) for more information & help.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

William E. Miller, AS-EET
prototech@usa.net
http://www.microwavedisplay.com
Microwave Oven Control Panel Repair Nationwide

KitchenAid... | Answered on May 28, 2010


My same microwave did this about a week ago... repair people said the part that surrounds a fuse had burned through. 350 to fix it, I am considering just getting a new one since I have now found that mine has had a replacement part fix done after a recall on this microwave. If you have not read the recall info you can find it easily by doing a search for Kitchenaid Microwave recall. There will be a small green square sticker by the serial number if yours had had the recall repair done already. Mine had but I still have had this recent problem even after the recall repair.

KitchenAid... | Answered on May 19, 2010


Here you go.

The Child Lock shuts down the control panel pads to prevent
unintended use of the microwave oven.
When the control is locked, only the Vent Fan and Light pads will
function.
To Lock/Unlock Control: The microwave oven and Timer must
be off. Touch and hold START for 5 seconds until 2 tones sound
and a lock icon appears on the display. Repeat to unlock and
remove the lock icon from display.

KitchenAid... | Answered on May 10, 2010


F2 means you have a shorting membrane keypad. If and when an oven is coming on or doing anything by itself, this is very dangerous and can result in a fire.

So until it is repaired, please leave it unplugged or leave the door open when it's not in use, and of course one should never leave a microwave unattended while cooking.

This is actually a simple do-it-yourself job. You simply move your circuit board into the new frame.

At our Web site, we have a video available showing how to remove a typical over the range control panel assembly in under 5 minutes.

Next, disconnect the strip as shown in the photo below, then remove the screws that hold your circuit board in the old frame.

405cda9.jpg

Then carefully (since the display is made of glass) move your circuit board to the new frame, and reassembly is the reverse of disassembly.

The part number to order is W10306627 (formerly 8205018) and you can get it here for $107.05 plus shipping.

You can also find helpful exploded view diagrams at that link.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

KitchenAid... | Answered on May 06, 2010


You'll first want to unplug the oven, then remove and check the bulbs.

You can download owner's manuals and installation instructions for several brands (including Amana, Frigidaire, Jenn-Air, Kitchenaid, Litton, Maytag, Roper, Tappan, Thermador and Whirlpool) here.
You can find links to helpful exploded view diagrams and part ordering help here.

I recommend that you bookmark that link to your favorites. If you still have trouble, let us know directly.

KitchenAid... | Answered on Apr 28, 2010


door is in need of adjustment

KitchenAid... | Answered on Apr 16, 2010


It sounds like a failing magnetron. Sometimes they can be intermittent before they finally fail for good.

Chances are your oven has a 5-10 year warranty on the magnetron.

Please note that FixYa is not currently notifying us Experts when Clarification Requests are answered.

To allow us to help you effectively (at no charge), please post a
NEW problem to FixYa, and please include your brand name and the full model number from the tag in or on the unit, and your detailed symptoms.

A loud buzz, hum, or groan is usually a shorted high voltage rectifier diode, but a sound like gurgling into an empty coffee mug is one symptom of a failed magnetron, and yet the mag can be bad without that sound.

KitchenAid... | Answered on Apr 10, 2010

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