20 Most Recent Krups 572 Power Xtreme VI Work Top Blender Questions & Answers

If you unplug it after each usage,sorry but there likely is no hope,unless it is still under warranty,but I don't think you would be here if that were the case.If you do leave it plugged in all the time,about your only hope would be to unplug it for 5 minutes and retry it.If you unplug it after each use,it has already been done.That is a common reset of digital circuits,which are just about anything electronic which is programmable,and a few which are not such as video game consoles,internet modems,and a few other components.If there were some kind of reset available other than that,it would be obviously noticeable on the outside somewhere without requiring disassembly.Do you know what i mean?Did you smell hotness,or feel hotness?It's a pretty basic system,a motor and variable speeds.Not a whole lot of circuitry.To repair it would probably cost more than a new one with a new warranty and everything.Labor at a repair shop probably starts at $50/hour and most repair shops have a minimum parts price markup of 20%.I recommend not buying extended warranties on products such as this.The only time i would consider one is for brand new technology,like when plasmas came out,or big ticket electronics.LCD TV's aren't all that great yet.The older TV's lasted 20 years + many times and people are having all kinds of issues with only 2 and 3 year old LCD ones.Sorry to get a little off base but I came here to inform and educate people about things such as these by providing as much info as possible,whether relative to your component or not.If you have any questions or need more help,just comment here and I will get an autolink to your post and reply ASAP.I really encourage responses so I can follow up properly as I know where you stand and asking someone else restarts all the explaining because we cannot see other 'Expert's' responses.Good luck,Greg

Hi Barbara.

Here a diagram to identify the part, part numbers are found in the second page of the PDF document.

You can order the part online and you will get the parts shipped to your address.

Here parts for your blender:The Gourmet Depot Co. - Krups Parts & Accessories.
If you cannot find the part here is contact page.

Alternatively you can call Krups support ringing their toll free number:
1-800-526-5377
Monday through Friday 8:00 AM to 9:00 PM
Saturday 10:00 AM to 2:00 PM.
Here the Krups repair and support page.

Let me know if you need further help.

Regards.

Ginko.

Look up
http://www.abtecparts.com/index.htm
They have spare parts for many Krups appliances
Caz

Mine did the same thing. I am ordering a new one from America for around $5.
http://www.abtecparts.com/index.htm

I am in Australia and they deliver worldwide.

Caz

it's not easy. you will need a set of pliers, a flathead screwdriver, and a phillips screwdriver. first, remove the 4 rubber plugs from the bottom of the blender (just work them out with your fingers). second, use the phillips screwdriver to unscrew the 4 screws that were under the ruber plugs. the blender should come apart. right in the bottom center on the inside of the blender you should see a steel rod with a groove in it. this rod will run all the way to the top and be connected to the rubber gear drive on top. get a firm grip on the rubber gear drive with your pliers. place the flathead screwdriver into the groove of the steel rod and unscrew. it will be very tight, but eventually, it will give. you will most likely destroy the old rubber gear drive in the process, but the idea is to replace that one anyway. good luck!

Q. Mosley

Repairing the blender:
My guess: You worked the motor too hard on your last blending session and it overheated. That will cause a thermal fuse inside to cut off. The blender won't work again until you replace the fuse but otherwise it should be fine. The fuse looks like a white diode and it will be attached tightly to the motor with a nylon strap (so that it can pick up the heat of the motor). The leads to the fuse are shielded with heat resistant nylon wrap. You will need to remove the rubber drive gear in order to remove the plastic house so you can work, although if you are really handy you might be able to at least test the unit by only removing the plastic bottom on the base unit.

To remove the plastic housing, remove the little rubber feet and then remove all of the screws on the bottom of the unit. You may need to buy a bit set for tamper resistant screws (I ***hate*** those), I don't remember. When the bottom is removed, you will see that the there is a screw head on the bottom of the central motor shaft. You can use a screw driver here to hold the motor from turning, then you can carefully use a pliers to unscrew the rubber drive gear on the top of the base unit (try not to damage the rubber). With the gear removed you can get access to the wires.

To test the fuse unit, just check its continuity. Short=good, open=bad. To further test, short out the fuse with a jumper cable and your blender should work.

EPO (Electronics Parts Outlet) in Houston, TX, has the replacement fuse unit. I don't know that they like mail order.

Hi u can order you're parts at this site ::: cheers www.ereplacementparts.com

Sorry we do not have that kind of info here at this website.

The body of the blender is held together by three cross head screws two at the base which are clearly visable and a third which is concealed by the pulse on/off switch which you need to prise off to reveal - small spring to rear to catch! Our blender went totally dead due to a blown internal fuse which I have now replaced and hey presto we are back in action.

Part number MS 0974091 Contact a Krups agent close to you. Use Google to find them.

One of the driving clutch parts is slipping, it will be either the coupling on the motor or the one on the blade. Sometimes a repair can involve replacing both as it is possible for one to damage the other.