20 Most Recent Hoover Nano Cyclonic Compact Bagless Upright Vacuum, UH20020/W Questions & Answers

I suggest if u r not a certified electrician ,dont not try to repair it yourself .

Hello! If the dirt is not entering into the dirt cup this could mean there is a clog in the vacuum or a filter that needs to be cleaned or replaced. Check that the brushes are still spinning. The vacuum has a brush-roll shut-off pedal on the right side of the cleaner if you are standing behind it. Below are simple instructions for checking your vacuum for clogs. 1. Remove the dirt cup. Twist off the dirt cup lid. 2. Remove the filter cartridge from dirt cup. 3. Separate the foam and cartridge filters. Wash foam filter under running. Allow 24 hours to air dry outside the vacuum. 4. Tap the excess dirt out of Hepa filter. Hepa filter may also be washed. Allow 24 hours to air dry. 5. Check the secondary filter by removing the filter cover from base. Rinse the foam filter under running water until it runs clear. Allow 24 hours to air dry. 6. The red baffle tube inside of the dirt cup is apart of the filtration of the vacuum and needs to be cleaned as well. Twist out the baffle tube by turning 1/4 turn clockwise. Remove any hair or debris wrapped around baffle tube. Baffle tube can be rinsed if needed. Allow to dry thoroughly. 7. Remove the hose from both ends. Use a broom stick to loosen and remove any clogs from the main hose. 8. Remove the bottom plate and the brushes as instructed in the owner's manual. Use a wooden spoon or something similar to gently break up and remove any clogs from the lower hose. 9. Inspect the belt for damages, if the belt is broken replace the belt with a Genuine Hoover belt part 562633001 Flat Belt Nano Upright If the filters are too dirty they may need to be replaced. With regular maintenance the filters should be replaced about once a year. Follow the links below to order replacement filters for your UH20020. Primary Filter Exhaust Foam Filter Hope this helps!

Hello! The vacuum will reset itself, you only need to allow it time to cool off.This can take up to an hour. Overheating is usually caused by a clog or a filter that needs to be cleaned or replaced. Below are simple instructions for checking your vacuum for clogs. 1. Remove the dirt cup. Twist off the dirt cup lid. 2. Remove the filter cartridge from dirt cup. 3. Separate the foam and cartridge filters. Wash foam filter under running. Allow 24 hours to air dry outside the vacuum. 4. Tap the excess dirt out of Hepa filter. Hepa filter may also be washed. Allow 24 hours to air dry. 5. Check the secondary filter by removing the filter cover from base. Rinse the foam filter under running water until it runs clear. Allow 24 hours to air dry. 6. The red baffle tube inside of the dirt cup is apart of the filtration of the vacuum and needs to be cleaned as well. Twist out the baffle tube by turning 1/4 turn clockwise. Remove any hair or debris wrapped around baffle tube. Baffle tube can be rinsed if needed. Allow to dry thoroughly. 7. Remove the hose from both ends. Use a broom stick to loosen and remove any clogs from the main hose. 8. Remove the bottom plate and the brushes as instructed in the owner's manual. Use a wooden spoon or something similar to gently break up and remove any clogs from the lower hose. If the filters are too dirty they may need to be replaced. With regular maintenance the filters should be replaced about once a year. Follow the links below to order replacement filters for your UH20020. Hope this was helpful! Primary Filter Exhaust Foam Filter

Hello! It sounds like your vacuum has lost suction. This is caused by either a clog or a filter that needs to be cleaned or replaced. Please try these brief trouble-shooting steps. 1. Remove the dirt cup. Twist off the dirt cup lid. 2. Remove the filter cartridge from dirt cup. 3. Separate the foam and cartridge filters. Wash foam filter under running. Allow 24 hours to air dry outside the vacuum. 4. Tap the excess dirt out of Hepa filter. Hepa filter may also be washed. Allow 24 hours to air dry. 5. Check the secondary filter by removing the filter cover from base. Rinse the foam filter under running water until it runs clear. Allow 24 hours to air dry. 6. The red baffle tube inside of the dirt cup is apart of the filtration of the vacuum and needs to be cleaned as well. Twist out the baffle tube by turning 1/4 turn clockwise. Remove any hair or debris wrapped around baffle tube. Baffle tube can be rinsed if needed. Allow to dry thoroughly. 7. Remove the hose from both ends. Use a broom stick to loosen and remove any clogs from the main hose. 8. Remove the bottom plate and the brushes as instructed in the owner's manual. Use a wooden spoon or something similar to gently break up and remove any clogs from the lower hose. If the filters are too dirty they may need to be replaced. With regular maintenance the filters should be replaced about once a year. Follow the links below to order replacement filters for your UH20020. Exhaust Foam Filter Primary Filter Hope this was helpful!

Hi there! If the filter is clogged this will cause the vacuum to lose suction and possibly shut-off. Below are instructions to checking and cleaning your filters. 1. Remove the dirt cup. Twist off the dirt cup lid. 2. Remove the filter cartridge from dirt cup. 3. Separate the foam and cartridge filters. Wash foam filter under running. Allow 24 hours to air dry outside the vacuum. 4. Tap the excess dirt out of Hepa filter. Hepa filter may also be washed. Allow 24 hours to air dry. 5. Check the secondary filter by removing the filter cover from base. Rinse the foam filter under running water until it runs clear. Allow 24 hours to air dry. 6. The red baffle tube inside of the dirt cup is apart of the filtration of the vacuum and needs to be cleaned as well. Twist out the baffle tube by turning 1/4 turn clockwise. Remove any hair or debris wrapped around baffle tube. Baffle tube can be rinsed if needed. Allow to dry thoroughly. If the filters are too dirty they may need to be replaced. With regular maintenance the filters should be replaced about once a year. Follow the links below to order replacement filters for your UH20020. Primary Filter Exhaust Foam Filter Hope this helps!

Hi there Christy! It sounds like you possibly have a clog in your main hose. To check the hose for clogs remove the hose completely from the vacuum from both ends. Use a broom stick or something similar to loosen and remove any clogs from the hose. Remove the bottom plate and the brushes. Use a wooden spoon to gently break up and remove any clogs from the lower hose. Hope this helps!

Hello! The umbrella tube is a stationary part, it does not rotate. The dirt that enters in the dirt cup spins around the umbrella tube. If no dirt is entering into the dirt cup this can mean there is a blockage either in your hoses and/or your filters. Try these quick trouble shooting steps below. 1. Remove the dirt cup canister from the vacuum. Twist off the dirt cup lid. 2. Remove the primary foam filter. Hold filter under running water until water runs clear. Allow 24 hours to air dry. If the filter is really dirty it may need to be replaced. 3. Slide the Hepa filter out. Tap the filter against the trash can until dirt stops falling. Replace the Hepa filter. (Do not wash) 4. Remove the hose from both ends. Use a broom stick to gently loosen and clear any clogs from hose. 5. Use a wooden spoon or something similar to loosen and remove any clogs from the lower hose. Hope this helps!

Hi Will! It appears your thermal protector sensor has kicked in and caused your cleaner to power off. This is usually due to a clog or a filter that needs to be cleaned or replaced. Try these steps to get your vacuum back up & running! 1. Remove the dirt cup canister from the vacuum. Twist off the dirt cup lid. 2. Remove the primary foam filter. Hold filter under running water until water runs clear. Allow 24 hours to air dry. If the filter is really dirty it may need to be replaced. 3. Slide the Hepa filter out. Tap the filter against the trash can until dirt stops falling. Replace the Hepa filter. (Do not wash) 4. Remove the hose from both ends. Use a broom stick to gently loosen and clear any clogs from hose. 5. Use a wooden spoon or something similar to loosen and remove any clogs from the lower hose. Your vacuum should turn back on after it cools off, this can take up to an hour. Hope this helps!

That is more than likely the problem, NEVER put wet or even damp filters back into your vac

You might have a clog somewhere or the filters may need replaced