20 Most Recent Toto Round Carusoe Two Piece Toilet, 1.6 GPF - CST715 Questions & Answers

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Toilet leaks into floor and lower level ceiling,

Either wax ring or sewage pipe is leaking. If you cant open the ceiling from below to look for leak you may have to remove toilet inspect pipe and look to see if it was leaking from wax ring and if it could have gone downstairs without leaking out too. If leak couldn't have come from wax ring the leak must be coming from a pipe in the floor. Find the simplest way to access it to repair it.
12/5/2017 3:28:12 AM • Toto Round... • Answered on Dec 05, 2017
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We have a toilet problem now for 8 years since we bought our place,the toilet leaks onto our bathroom floor we know where the leak is someone have put silicone around the plastic valve right @ the bot

With out seeing it, it is hard to actually know what the problem is, but it sounds like it is either where the water line enters the tank, or the gasket between the tank and the bowl. Either way there should not be any silicone. The water line flows into the fill and shut off valve. If it is leaking from there get a whole new valve for under $20.00. For the gasket between the tank and the bowl you have to remove the tank and replace the gasket. What many people are unaware of is a small crack in the tank and rarely a small crack in the bowl. If the leak is not from one of the two things I mentioned above it has to be a crack and in that case a new toilet. If you can not tell where the water is coming from it could be a crack or the wax ring under the toilet may need replaced. You might want to call a plumber and get a free estimate on what the problem is. Good luck with this. Rick
3/13/2013 6:36:11 AM • Toto Round... • Answered on Mar 13, 2013
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Itchy rash on my bottom.

Hello

You should use the TOTO without the deodorizing sprayer for a few days and see if there is a change but i doubt that it has anything to do with the agent. Maybe you just have a very sensitive skin that reacts to some ingridients in the deodorizer
5/5/2011 10:30:04 AM • Toto Round... • Answered on May 05, 2011
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Toilet water has leaked downstairs

Hello, W/D here.

Bummer! It will have to be dried out in order to give it another chance at life. I have had very good luck using a hair dryer and a cardboard box. With electronics, they need to be perfectly dry; moist won't do. You can accelerate the process somewhat by using the hair dryer with the projector out of the box, and drying through the vents, moving the hair dryer around, getting it as dry as you can. The box method is just to get the remnants of water and moisture that you cannot see to dry.If at all possible, place a cardboard box around it, or take it down and place in a box. Cut a hole in the sidewall of the box, a little above the bottom of the box, and place the barrel of the dryer in the hole and not impinging on the projector. Cut a similar hole on the upper, opposite side of the box (catty-cornered) for the warm, moist air to escape. Start the dryer on medium (not hot) heat and warm the projector up. Do not leave the process unattended, for obvious reasons. Check the vent for warm air escaping, and look in on the projector from time to time to make sure that the heat isn't causing any harm to the case. You don't want the heat too high, or blowing directly on the projector.
Best regards, --W/D--
3/11/2011 3:35:07 AM • Toto Round... • Answered on Mar 11, 2011
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Toto toilet Power Gravity intermittently running

You need to either bend the arm that connects tot he float down (if it is the type with the ball float) or adjust the height of the fill valve assembly. THis accomplished by slightly twisting the valve assembly carefully and sliding down a half of an inch or so and then twisting back to lock it in place.

This should fix you up right.
4/29/2009 4:32:48 PM • Toto Round... • Answered on Apr 29, 2009
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Toto washlet SW844 is heating intermittently. The energy saver is not on. I have unplugged it, and re- plugged it to no avail. I've also tried the energy saver on three different settings.

Have you tried resetting or resetting it to factory settings? If this does not work, I would recommend getting in contact with the company to discuss your problem. There customer service team is here to help you if your product is not working correctly.
2/9/2024 2:56:45 PM • Toto Home • Answered on Feb 09, 2024
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Toto Neorest 600 issue of low water pressure

page 35 of your instructions. Don't have it, here is a link copy and paste https://www.totousa.com/filemanager_uploads/product_assets/OwnersManual/0GU9001R_NEOREST_600_EN_OM.pdf
7/8/2023 3:46:16 PM • Toto Home • Answered on Jul 08, 2023
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Toto washlet s300 has developed slow leak from behind brass connection and plastic.

If you are able to identify the source of the leak, you may be able to fix it yourself. If the leak is coming from the brass connection, you may need to replace the connection or tighten it. If the leak is coming from the plastic, you may need to replace the plastic part or use a sealant to stop the leak. If you are unable to identify the source of the leak, it is best to contact a professional plumber to help you diagnose and repair the issue.
3/16/2023 9:59:53 PM • Toto Home • Answered on Mar 16, 2023
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The stream on "Rear" is weak on my new Toto Washlet GL since I got it 1 week ago. The "Soft Rear" setting works OK, but the normal Rear wash is no stronger than the "Soft" setting.

It sounds like you may have a problem with the water pressure for the rear wash setting on your Toto Washlet. Here are a few things you can try to troubleshoot the issue:
  1. Make sure that the water supply hoses for your washlet are securely attached and not kinked or clogged.
  2. Check the water pressure at the source (e.g., the wall outlet or the valve under the sink). If the water pressure is low, that could be the cause of the weak stream.
  3. If the water pressure is fine, try cleaning the nozzle for the rear wash setting. Sometimes debris can accumulate in the nozzle and cause the stream to be weak.
  4. If none of these troubleshooting steps help, you may need to contact Toto customer service for further assistance. They should be able to provide you with additional guidance or arrange for a service technician to come and check your washlet.
1/6/2023 8:31:31 PM • Toto Home • Answered on Jan 06, 2023
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Toto washlet leaking from wand assembly

Start cleaning flapper. If it does not work then replace toilet flapper.
12/14/2022 7:32:41 PM • Toto Home • Answered on Dec 14, 2022
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I cannot seem to find a replacement tank for TOTO CST416M-01. Any idea?

They sell every part except the tank! You would have to contact Toto direct, or a plumbing outlet would order it for you. https://www.totousa.com/toto-customer-support https://www.google.com/search?q=replacement+tank+for+TOTO+CST416M-01 ..
7/9/2022 4:42:45 PM • Toto Home • Answered on Jul 09, 2022
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Toto G500 toilet won't stop filling!

Yes, Toto have some innovative ideas! check out the videos https://www.google.com/search?q=G500+toto+toilet+and+the+water+fill+won%27t+stop ..
3/11/2022 10:14:29 PM • Toto Home • Answered on Mar 11, 2022
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I have a Coco Bidet CCR-9510RS and it works well... except I accidentally knocked the remote into the bathtub when it had some water in it.

Remove the batteries straight away. That is always imperitive to avoid damage to the electronic components. I had similar issues yesterday with a television remote and a cat spilling water on it. I shook it dry very vigourously. Then I got a hairdryer with a concentrator nozzle on it set to hot and high blower for a couple of minutes each side. Be careful, is is gery hot, and if it is too hot for your fingers, move it away.Then I turned it to low and left it on the counter with it blowing into the battery compartment for 10 minutes and then the button side for 10 minutes. It worked okay after that apart from the zero button and the record button. today those two are fine. https://www.google.com/search?q=Coco+Bidet+CCR-9510RS+remote+replacement ..
11/10/2021 5:58:52 AM • Toto Home • Answered on Nov 10, 2021
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Toto toilet keeps slow trickle into the bowl

It needs a new flapper valve. It has to be a proper Toto one and they are 4 times the price of a standard flapper. They are guaranteed though, IIRC 6 years. Easy job to replace. I had 5 Toto toilets in an airport business class lounge and replaced a couple of them. https://www.google.com/search?q=toto+toilet+flapper+replacement ..
9/3/2021 10:06:35 PM • Toto Home • Answered on Sep 03, 2021
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Toto 874 Toilet seat screw removal. The Screws just turn and turn and I cant find a "nut" on the bottom to hold while unscrewing. Help

Remove the screw, then go to any store selling nut. Show your original screws, You can ask them plastic type nut. Buy also small silicon tube. This is use to hold the nut after you put it back the screws.
5/7/2019 5:11:59 PM • Toto Home • Answered on May 07, 2019
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